Customer reviews of Kanata

Trust Attestation
4,9 /5
Overall rating: 4,9 out of 5
Based on 5 010 published reviews
5 4 438 89% 4 392 8% 3 95 2% 2 46 1% 1 39 1%

Summary of reviews

Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2020
Packages received in 24 hours, amazing! Thank you for the little note written in the box.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2020
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2020
Everything is perfect: phone reception, shipping, product selection, like a little trip to Quebec. I love it and I recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2020
I don't speak french
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2020
Perfect! As usual! I was able to take advantage of free pickup at the warehouse. Great for Bretons or for vacationers passing through! ;)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2020
Always satisfied with Kanata, quality and speed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2020
Fast shipping, very well packaged. Perfect transaction.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2020
Order received very quickly, impeccable packaging, to recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2020
The golden maple syrup is always the same. I have already recommended it to new customers.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2020
Fairly easy to navigate, and order from.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2020
Very good products, fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/09/2020
Not always easy to find my way around, but the choice and quality are there.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2020
Perfect purchase! Ultra fast delivery, well packaged products. Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2020
It's clear, quick, and the little note on the packaging is very nice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2020
Always super happy with my made in Canada products. And always a nice little note on the package! Thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2020
Nothing to say, fast and careful shipping, order conforms to what I ordered, and impeccable service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2020
Great choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2020
Order placed quickly. Now all that's left is to try.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2020
Very good!! Very complete!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2020
You deserve this rating - (because you have very regular order tracking - your items are always excellent - always that little note inside the package - it's a commercial gesture - that is appreciated.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2020
Top-notch packaging. A nice little note. Top-notch products. I highly recommend Kanata.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2020
Exactly as advertised.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2020
I am impressed by the quality of the product packaging! Everything was carefully protected so that nothing broke on the way. I had delivery problems (due to the postal system), and Kanata helped me and compensated me even though it was not a problem under their control. Customer service was quick and pleasant.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2020
SPEED - EFFICIENCY - QUALITY
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2020
Very well protected and very well packaged. For several years I have been ordering Quebec products from Kanata and I have never been disappointed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/08/2020
Quite satisfied with my order. As a Quebecer in France, it had been ages since I had eaten poutine! Fast delivery, nothing to say about the condition of the products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2020
In line with my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2020
Very fast delivery, no issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2020
Well received, package perfectly wrapped, small downside, delivery to a relay point should be free like in all other online sales!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2020
Always perfect and a little friendly note inside as usual that is always nice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2020
Always excellent products and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2020
Identical to my first order, top-notch, a great team! :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2020
Fast delivery in less than 48 hours. I recommend. Fast service and nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2020
Fast delivery, everything is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2020
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2020
Very good site and fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2020
Everything perfect as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2020
Easy navigation, very careful and ultra-fast delivery. The maple syrup, the cookies... all the products are delicious. Thank you to Romain for his kind handwritten note on the box, it's delicate and touching. Best summer wishes to the whole Kanata team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2020
Very satisfied with my purchase, fast delivery. Purchases well protected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2020
As always, the products offered are of great quality. Maple syrup is a recent discovery that you quickly become addicted to.
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