Customer reviews of Kanata

4,9 /5

Based on 5 010 published reviews

5 4 438 89% 4 392 8% 3 95 2% 2 46 1% 1 39 1%

Summary of reviews

Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.

Reviews 1 and 5 stars

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Acheteur Vérifié

Published on 19/12/2020 à 14h53 following a purchase from 07/12/2020

Nothing to complain about!

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Acheteur Vérifié

Published on 19/12/2020 à 14h51 following a purchase from 13/12/2020

Attractive products, fast order processing and delivery... In short, impeccable service! Note a small bug in displaying shipping costs in the cart when adding products, but the actual costs are calculated correctly later when validating the cart

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Acheteur Vérifié

Published on 19/12/2020 à 14h46 following a purchase from 03/12/2020

Site lives up to the country you represent, thank you

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Acheteur Vérifié

Published on 19/12/2020 à 14h46 following a purchase from 08/12/2020

Very easy navigation on the site. Choosing the delivery address and options is simple. Thank you for linking Canada and France

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Acheteur Vérifié

Published on 19/12/2020 à 14h44 following a purchase from 03/12/2020

Perfect and fast with a little note that makes you happy + good product

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Acheteur Vérifié

Published on 19/12/2020 à 14h44 following a purchase from 22/11/2020

Very good for everything and the little personalized note is very nice

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Acheteur Vérifié

Published on 19/12/2020 à 14h41 following a purchase from 23/11/2020

Great site

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Acheteur Vérifié

Published on 19/12/2020 à 14h40 following a purchase from 21/11/2020

Perfect :)

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Acheteur Vérifié

Published on 12/12/2020 à 18h12 following a purchase from 02/12/2020

Navigation on the site is very easy, keep it up, thank you

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Acheteur Vérifié

Published on 06/12/2020 à 16h23 following a purchase from 24/11/2020

Advent calendar ordered just in time and received on time! Fast and impeccable delivery. Personal notes and drawings upon opening the box were pleasant. The only issue is the lack of tracking number for follow-up and pickup. The French postal services did not want to search for the package for me. I had to insist.

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Acheteur Vérifié

Published on 06/12/2020 à 09h19 following a purchase from 11/11/2020

Fast delivery and very well packaged. A little note on the box is nice!!

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Acheteur Vérifié

Published on 05/12/2020 à 21h18 following a purchase from 16/11/2020

Happy to find the products we used to consume in Canada!!

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Acheteur Vérifié

Published on 05/12/2020 à 18h06 following a purchase from 28/11/2020

Clear site, very professional and friendly welcome when you need details by phone

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Acheteur Vérifié

Published on 05/12/2020 à 13h42 following a purchase from 17/11/2020

I will recommend again

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Acheteur Vérifié

Published on 04/12/2020 à 19h38 following a purchase from 11/11/2020

Fast, careful and a nice note inside

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Acheteur Vérifié

Published on 04/12/2020 à 19h22 following a purchase from 12/11/2020

Excellent

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Acheteur Vérifié

Published on 04/12/2020 à 18h48 following a purchase from 20/11/2020

The order on the site went very well and the delivery was fast.
I was delighted to discover a nice handwritten message on the box (thank you Kanata and thank you Sylvain !!).

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Acheteur Vérifié

Published on 03/12/2020 à 20h56 following a purchase from 17/11/2020

I highly recommend this site; very good products; fast delivery

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Acheteur Vérifié

Published on 03/12/2020 à 18h54 following a purchase from 03/11/2020

Perfect! I have been a customer for a few years and I am very satisfied with your services: very pleasant site to browse, original proposals, easy to place an order and top delivery! Thank you all and take care of yourselves.

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Acheteur Vérifié

Published on 03/12/2020 à 16h01 following a purchase from 21/11/2020

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Acheteur Vérifié

Published on 03/12/2020 à 15h39 following a purchase from 19/11/2020

I love the idea of being able to buy foreign specialties at an affordable price and with very reasonable delivery times. Thank you

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Acheteur Vérifié

Published on 03/12/2020 à 13h30 following a purchase from 07/11/2020

Easy navigation on the site. And thanks for the little note on the box, it was very nice.

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Acheteur Vérifié

Published on 03/12/2020 à 12h01 following a purchase from 19/11/2020

Great delivery, great products

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Acheteur Vérifié

Published on 03/12/2020 à 09h58 following a purchase from 06/11/2020

For a gift for my family in France. Great site, friendly people. Very fast delivery, beautifully packaged products, with a message for my parents. This gift is a success! I recommend

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Acheteur Vérifié

Published on 03/12/2020 à 08h54 following a purchase from 11/11/2020

beer orders that require delivery by carrier. But your order was earlier reasonable in this regard! ; )
Looking forward to delivering your next order at home,
The KANATA team

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Acheteur Vérifié

Published on 03/12/2020 à 08h36 following a purchase from 06/11/2020

large

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Acheteur Vérifié

Published on 02/12/2020 à 23h03 following a purchase from 15/11/2020

on the site. For Metropolitan France, they are 5.90€ at a relay point (free from 75€) and 10.99€ at home.
They can be more expensive for

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Acheteur Vérifié

Published on 02/12/2020 à 22h26 following a purchase from 28/11/2020

bug

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Acheteur Vérifié

Published on 02/12/2020 à 22h13 following a purchase from 19/11/2020

Excellent!
Hyper fast delivery.
The only downside, for the price I paid for my entire order, I expected to have free home delivery .. but I was offered 35€ for home delivery ... maybe a formula to reconsider

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Response from Kanata Published on 04/12/2020

Hello,
Thank you for your positive feedback!
Regarding shipping costs, I think it is an error, or a temporary

Acheteur Vérifié

Published on 02/12/2020 à 21h53 following a purchase from 10/11/2020

Fast delivery and products that make you want to buy! Thank you

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Acheteur Vérifié

Published on 02/12/2020 à 21h20 following a purchase from 13/11/2020

VERY GOOD

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Acheteur Vérifié

Published on 02/12/2020 à 20h53 following a purchase from 18/11/2020

Easy order, fast delivery with a nice message written on the box ... top-notch!!

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Acheteur Vérifié

Published on 02/12/2020 à 20h33 following a purchase from 07/11/2020

perfect

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Acheteur Vérifié

Published on 02/12/2020 à 20h31 following a purchase from 20/11/2020

Order arrived the next day, great product! I will order from Kanata again :)

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Acheteur Vérifié

Published on 02/12/2020 à 20h03 following a purchase from 16/11/2020

Great site, lots of choices and very well done packaging, plus fast delivery. I really appreciated the little note from the team on the box :)

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Acheteur Vérifié

Published on 02/12/2020 à 19h36 following a purchase from 14/11/2020

Top delivery, careful and serious work. The products are delicious and delighted the whole family!

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Acheteur Vérifié

Published on 02/12/2020 à 19h34 following a purchase from 12/11/2020

Quality and diversity of products top-notch

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Acheteur Vérifié

Published on 02/12/2020 à 19h31 following a purchase from 05/11/2020

Very good site, order processed quickly and especially good order tracking by email and phone, nothing to complain about and very good product, by the way I recommend for poutine

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Acheteur Vérifié

Published on 02/12/2020 à 19h06 following a purchase from 13/11/2020

Perfect

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Acheteur Vérifié

Published on 02/12/2020 à 18h56 following a purchase from 14/11/2020

I found what I was looking for easily.

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