Customer reviews of Kanata

4,9 /5

Based on 5 010 published reviews

5 4 438 89% 4 392 8% 3 95 2% 2 46 1% 1 39 1%

Summary of reviews

Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.

Reviews 2, 3, 4 and 5 stars

Reset filters

Acheteur Vérifié

Published on 03/10/2020 à 17h08 following a purchase from 28/09/2020

Everything is perfect, good quality products, carefully packed for transport, unbeatable shipping times

Translated reviews

Acheteur Vérifié

Published on 02/10/2020 à 16h49 following a purchase from 22/09/2020

Very good customer service! Package and greeting card well appreciated!

Translated reviews

Acheteur Vérifié

Published on 02/10/2020 à 12h29 following a purchase from 25/09/2020

Excellent products
Very fast delivery

Translated reviews

Acheteur Vérifié

Published on 30/09/2020 à 13h28 following a purchase from 22/09/2020

Unfortunately, when removing the presentation box from the bottle, it is no longer presentable to offer. Moreover, the information on the manufacturing, origins, and tasting method are no longer presented. Furthermore, I am sure there is more cardboard than with the box alone, and by taping the bottom of the bottle, if a glue point remains on the bottom and you place it on a tablecloth, the glue sticks to the tablecloth and it is ruined, even lifting the crystal glasses!!!

Translated reviews

Response from Kanata Published on 30/09/2020

Hello,
And thank you for taking the time to give your opinion on this product. If I understood correctly, the bottle inside the cardboard case is no longer presentable, but I do not understand why.
Would it be possible for you to send us photos at [email protected] and to contact us at 02 97 68 15 27? Our team of advisors will surely be able to help you.
Sorry again that you are disappointed, sincerely,
The KANATA team

Acheteur Vérifié

Published on 28/09/2020 à 13h54 following a purchase from 22/09/2020

Fast delivery, quality products as always, they have made our family happy.

Translated reviews

Acheteur Vérifié

Published on 28/09/2020 à 13h50 following a purchase from 17/09/2020

Perfect

Translated reviews

Acheteur Vérifié

Published on 28/09/2020 à 09h58 following a purchase from 21/09/2020

Clear site, simple process, quick processing times, impeccable packaging and exceptional products :)

Translated reviews

Acheteur Vérifié

Published on 27/09/2020 à 18h07 following a purchase from 19/09/2020

The delivery is super top. The products are of quality, I really enjoy ordering Canadian products on this site.

Translated reviews

Acheteur Vérifié

Published on 27/09/2020 à 13h48 following a purchase from 22/09/2020

fast delivery, quality product

Translated reviews

Acheteur Vérifié

Published on 25/09/2020 à 15h54 following a purchase from 19/09/2020

Very efficient for delivery. The personalized note is very appreciated. Now all that's left is to savor it to confirm my opinion !! I will even taste it.

Translated reviews

Acheteur Vérifié

Published on 25/09/2020 à 13h29 following a purchase from 18/09/2020

Top !!

Translated reviews

Acheteur Vérifié

Published on 25/09/2020 à 12h44 following a purchase from 19/09/2020

Nothing to complain about the order, fast delivery and great product, a nice discovery
And the little note that is always appreciated
I will not hesitate to recommend

Translated reviews

Acheteur Vérifié

Published on 24/09/2020 à 17h22 following a purchase from 08/09/2020

Perfect, fast, well packaged

Translated reviews

Acheteur Vérifié

Published on 24/09/2020 à 16h24 following a purchase from 17/09/2020

Very well packaged bottle, can't wait to give it to my man for the tasting!!!

Translated reviews

Acheteur Vérifié

Published on 23/09/2020 à 10h42 following a purchase from 11/09/2020

Fast delivery and well packaged.

Translated reviews

Acheteur Vérifié

Published on 22/09/2020 à 10h49 following a purchase from 01/09/2020

Always satisfied, so many good products, delivered quickly, we come back!!

Translated reviews

Acheteur Vérifié

Published on 21/09/2020 à 17h26 following a purchase from 16/09/2020

Very fast delivery

Translated reviews

Acheteur Vérifié

Published on 21/09/2020 à 16h17 following a purchase from 11/09/2020

Very fast delivery, excellent quality products. The Inuit herbal tea Delice Boreal Petit Murier is a real delight!

Translated reviews

Acheteur Vérifié

Published on 21/09/2020 à 11h12 following a purchase from 15/09/2020

Fast shipping, serious, good products!

Translated reviews

Acheteur Vérifié

Published on 20/09/2020 à 08h59 following a purchase from 12/09/2020

Perfect

Translated reviews

Acheteur Vérifié

Published on 20/09/2020 à 03h12 following a purchase from 13/09/2020

I have already placed 3 orders on the site. Customer service is great and super responsive. The packages are very well packaged and delivered quickly whether at home or in a relay. I recommend!

Translated reviews

Acheteur Vérifié

Published on 19/09/2020 à 19h18 following a purchase from 14/09/2020

Used to going to Quebec or Vermont, I found here during this COVID period quality products directly from Canada. The maple syrup is top-notch with an artisanal flavor. Top!

Translated reviews

Acheteur Vérifié

Published on 19/09/2020 à 19h02 following a purchase from 13/09/2020

Excellent online store, with very good exotic products.

Translated reviews

Acheteur Vérifié

Published on 18/09/2020 à 13h31 following a purchase from 11/09/2020

Just perfect! Exactly what we expected and the personalized little message is nice.

Translated reviews

Acheteur Vérifié

Published on 16/09/2020 à 18h12 following a purchase from 10/09/2020

Packages received in 24 hours, amazing! Thank you for the little note written in the box.

Translated reviews

Acheteur Vérifié

Published on 16/09/2020 à 14h18 following a purchase from 24/07/2020

Very good, impeccable service, careful and attentive. I recommend!

Translated reviews

Acheteur Vérifié

Published on 16/09/2020 à 10h17 following a purchase from 23/07/2020

Everything is perfect: phone reception, shipping, product selection, like a little trip to Quebec. I love it and I recommend it.

Translated reviews

Acheteur Vérifié

Published on 16/09/2020 à 09h52 following a purchase from 01/07/2020

I don't speak french

Translated reviews

Acheteur Vérifié

Published on 16/09/2020 à 09h26 following a purchase from 25/06/2020

Perfect! As usual! I was able to take advantage of free pickup at the warehouse. Great for Bretons or for vacationers passing through! ;)

Translated reviews

Acheteur Vérifié

Published on 16/09/2020 à 08h03 following a purchase from 10/09/2020

Always satisfied with Kanata, quality and speed.

Translated reviews

Acheteur Vérifié

Published on 13/09/2020 à 08h54 following a purchase from 08/09/2020

Fast shipping, very well packaged. Perfect transaction.

Translated reviews

Acheteur Vérifié

Published on 11/09/2020 à 17h56 following a purchase from 07/09/2020

Order received very quickly, impeccable packaging, to recommend!

Translated reviews

Acheteur Vérifié

Published on 11/09/2020 à 11h30 following a purchase from 09/09/2020

The golden maple syrup is always the same. I have already recommended it to new customers.

Translated reviews

Acheteur Vérifié

Published on 11/09/2020 à 08h11 following a purchase from 04/09/2020

Fairly easy to navigate, and order from.

Translated reviews

Acheteur Vérifié

Published on 10/09/2020 à 18h53 following a purchase from 07/09/2020

Very good products, fast delivery.

Translated reviews

Acheteur Vérifié

Published on 10/09/2020 à 13h57 following a purchase from 09/09/2020

Not always easy to find my way around, but the choice and quality are there.

Translated reviews

Acheteur Vérifié

Published on 10/09/2020 à 12h58 following a purchase from 09/09/2020

Perfect purchase! Ultra fast delivery, well packaged products. Thank you very much!

Translated reviews

Acheteur Vérifié

Published on 09/09/2020 à 13h17 following a purchase from 07/09/2020

It's clear, quick, and the little note on the packaging is very nice.

Translated reviews

Acheteur Vérifié

Published on 08/09/2020 à 11h17 following a purchase from 01/09/2020

Always super happy with my made in Canada products. And always a nice little note on the package! Thank you very much

Translated reviews

Acheteur Vérifié

Published on 07/09/2020 à 09h36 following a purchase from 31/08/2020

Nothing to say, fast and careful shipping, order conforms to what I ordered, and impeccable service!

Translated reviews