Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.
No stock on some products. Bottle delivered half open. Wooden crate damaged, dirty. Do not trust the comments made during delivery.
VERY, VERY DISAPPOINTED. first and last order with this company.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/06/2018
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/06/2018
The products are delivered quickly and well packaged. However, it's your partner La Poste that does not deliver properly. I was supposed to be delivered between 9:30 AM and 11:30 AM on Wednesday and the package arrived at 2:15 PM. As a result, I had to take a full day off instead of half a day. No way to contact the delivery person and no explanation provided when you call. It's not professional at all.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/06/2018
Two beers were missing from the order.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2018
Clear site, however sometimes difficult to find a specific product with the search engine or the menu. Good consistency in the site's design. Fast product shipping.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/06/2018
The navigation and design are correct and functional.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/05/2018
very good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/05/2018
very good product
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/05/2018
good but expensive
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2018
It is super good with choice
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2018
-
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2018
Great but I would like more Canadian products
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2018
Adding to the cart is not obvious
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2018
Delivery on time and very good protection of the contents against breakage.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2018
Superb and well done
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/04/2018
Beautiful presentation of the product
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/04/2018
..............
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/04/2018
Very good as usual. Just a small downside on the gift item (maple water) included in the package which doesn't seem fit for consumption, swollen item (swollen item). Regards
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2018
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2018
Very good products, too bad there are some supply issues with certain products at times
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/04/2018
Fast delivery, but product almost expired and despite my contact on the indicated address, no response received...
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/04/2018
Fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2018
....
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/03/2018
Very good, nothing to say.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/03/2018
very fast and serious.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2018
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2018
Simple and very clear site... I quickly found what I wanted and I am very satisfied with the speed of processing my order.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/02/2018
The quality of the products as well as the delivery time are very good, error on the content of my order, which is more annoying.
Translated reviews
Response from Kanata
Hello Julien,
Thank you for your message and your feedback.
Unless we are mistaken, you did not contact us to inform us of the possible delivery error. We could have obviously arranged for an exchange and a reshipment of the correct product.
We are sorry for any inconvenience caused and remain at your disposal for any questions/comments.
Have a great day,
Kanata
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2018
In previous years I ordered extra clear which no longer appears on the site. I assumed it was the 'golden' and I haven't tasted it yet.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2018
fast delivery and compliant with the order
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/02/2018
Nothing to report on your site, your products that we already know are of very good quality.
However, your Valentine's discount is absolutely ridiculous on our
order ):
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/01/2018
Good but not enough details about the products
Translated reviews
Response from Kanata
Hello,
Thank you for your review and your comment.
In order to improve, could you please tell us what details or information you would like more about the products?
Have a very nice day,
Kanata
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2018
Great for the products but the book is bad, many useless recipes...
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2018
acceptable
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2018
very good, a lot of choices. Only problem, the shipping costs are too high.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/01/2018
the site is good but lacks clarity on the different products
Translated reviews
Response from Kanata
Hello,
Thank you for your review and your comment.
In order to improve, could you please tell us more about the type of information or ergonomics you would like to gain clarity?
Have a nice day,
Kanata
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/01/2018
Clear and concise
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/01/2018
Shipping costs a bit high, otherwise fast shipping and well-packaged
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2018
clear and informative site, easy and user-friendly ordering
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/12/2017
the site is welcome there are practically no stores that sell these products
Translated reviews
Response from Kanata
Hello,
Thank you for your message.
We have several hundred points of sale in France and Europe. It is obvious, however, that none of these points of sale offer the entirety of the 500 references in our catalog. :)
Have a very nice day.
We use cookies for audience measurement and improving user experience.
English 