Customer reviews of Kanata

4,9 /5

Based on 5 010 published reviews

5 4 438 89% 4 392 8% 3 95 2% 2 46 1% 1 39 1%

Summary of reviews

Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié

Published on 25/07/2017 à 03h26 following a purchase from 20/07/2017

fast and efficient

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Acheteur Vérifié

Published on 24/07/2017 à 18h58 following a purchase from 01/06/2017

Clear and visual

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Acheteur Vérifié

Published on 24/07/2017 à 12h50 following a purchase from 16/07/2017

Very good products

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Acheteur Vérifié

Published on 23/07/2017 à 09h48 following a purchase from 17/07/2017

perfect

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Acheteur Vérifié

Published on 22/07/2017 à 18h24 following a purchase from 17/07/2017

Order in line with my expectations. I ordered on the 17th and was delivered on the 20th, congratulations for the speed. I have never seen a package so well packaged. Thank you very much. I can’t wait to order again. I recommend Kanata without any hesitation.

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Acheteur Vérifié

Published on 20/07/2017 à 22h43 following a purchase from 16/05/2017

simple and provided

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Acheteur Vérifié

Published on 20/07/2017 à 21h47 following a purchase from 11/05/2017

Very good site, already several orders placed and never disappointed, good products, impeccable packaging, fast delivery. I recommend without hesitation

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Acheteur Vérifié

Published on 19/07/2017 à 18h26 following a purchase from 21/06/2017

Finally quality Quebec products! We are happy to have discovered this site upon returning from our honeymoon in Gaspésie because where to find maple syrups other than medium and cream-filled cookies in France? Thank you Kanata

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Acheteur Vérifié

Published on 18/07/2017 à 13h34 following a purchase from 21/06/2017

since you have been ordering for some time now, I have been ordering cranberry and I am completely satisfied with the product that I recommended to friends. The packaging is very compliant and I have never received anything defective, I thank you and I say see you soon for a new order, sincere greetings

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Acheteur Vérifié

Published on 18/07/2017 à 11h32 following a purchase from 09/07/2017

Fast and good are the two adjectives I remember for my order

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Acheteur Vérifié

Published on 18/07/2017 à 10h47 following a purchase from 07/07/2017

Fast, well packaged, and what to say about the products... <3

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Acheteur Vérifié

Published on 18/07/2017 à 10h02 following a purchase from 17/05/2017

never had problems with my orders at Kanata. Just a small thing: do not fill the jars of jams or others to the brim as they sometimes overflow in the package. thank you

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Acheteur Vérifié

Published on 18/07/2017 à 09h58 following a purchase from 16/05/2017

Perfect

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Acheteur Vérifié

Published on 18/07/2017 à 07h06 following a purchase from 06/05/2017

A lot of products, great choice and variety

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Acheteur Vérifié

Published on 17/07/2017 à 19h57 following a purchase from 28/04/2017

Great, thank you!

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Acheteur Vérifié

Published on 17/07/2017 à 11h59 following a purchase from 29/06/2017

The order went very well as did the reception. The only negative point is the delivery price which is extremely expensive. Otherwise, my shopping experience went very well.

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Response from Kanata Published on 17/07/2017

Hello Célia. Thank you for your message and your feedback. The shipping costs offered on the site start from €5.90 including VAT and are free for any order over €100 including VAT. However, it is true that you ordered a product for €6.90 and therefore, in this case, a delivery at €5.90 including VAT may seem proportionally significant. However, we cannot offer cheaper shipping rates as we also have minimum costs with Chronopost and Colissimo - regardless of the weight or price of the order. Hoping for your understanding. Have a very good day.

Acheteur Vérifié

Published on 17/07/2017 à 10h50 following a purchase from 16/06/2017

perfect

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Acheteur Vérifié

Published on 16/07/2017 à 00h21 following a purchase from 08/06/2017

Very serious site! Product delivered quickly and confirmed to the order
I would gladly recommend it

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Acheteur Vérifié

Published on 14/07/2017 à 19h10 following a purchase from 12/05/2017

very easy to access, fast orders

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Acheteur Vérifié

Published on 14/07/2017 à 10h26 following a purchase from 26/06/2017

Several orders to my credit, always reliable.

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Acheteur Vérifié

Published on 13/07/2017 à 19h28 following a purchase from 06/07/2017

No problems to highlight

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Acheteur Vérifié

Published on 13/07/2017 à 18h53 following a purchase from 07/07/2017

Fast delivery, safe and in good condition
Very good if not excellent

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Acheteur Vérifié

Published on 13/07/2017 à 16h56 following a purchase from 07/05/2017

Fast delivery, very easy to use site. Quality products.

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Acheteur Vérifié

Published on 13/07/2017 à 15h20 following a purchase from 10/05/2017

Very good delivery!

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Acheteur Vérifié

Published on 13/07/2017 à 14h00 following a purchase from 29/05/2017

nothing to complain about I am completely satisfied with your products and your service

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Acheteur Vérifié

Published on 13/07/2017 à 13h35 following a purchase from 17/05/2017

Fast and serious thank you

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Acheteur Vérifié

Published on 13/07/2017 à 12h47 following a purchase from 05/07/2017

Order received quickly and perfectly.

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Acheteur Vérifié

Published on 13/07/2017 à 12h36 following a purchase from 06/05/2017

great

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Acheteur Vérifié

Published on 13/07/2017 à 12h07 following a purchase from 22/04/2017

Nothing more to say, it's exactly what I was looking for!

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Acheteur Vérifié

Published on 13/07/2017 à 11h46 following a purchase from 20/05/2017

Reliable site and fast order shipping, within the expected time. Well-packaged boxes arrived in perfect condition.

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Acheteur Vérifié

Published on 13/07/2017 à 11h46 following a purchase from 04/07/2017

fast and efficient

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Acheteur Vérifié

Published on 13/07/2017 à 11h31 following a purchase from 20/06/2017

Quality products
Fast delivery

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Acheteur Vérifié

Published on 13/07/2017 à 10h57 following a purchase from 08/05/2017

Order arrived on time, good presentation

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Acheteur Vérifié

Published on 13/07/2017 à 10h54 following a purchase from 16/05/2017

Very good and serious

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Acheteur Vérifié

Published on 13/07/2017 à 10h49 following a purchase from 13/06/2017

Excellent products. Fast shipping. Serious company that I recommend without hesitation.

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Acheteur Vérifié

Published on 13/07/2017 à 10h35 following a purchase from 21/04/2017

serious site. deliveries always arrived on time, well packaged.

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Acheteur Vérifié

Published on 13/07/2017 à 10h20 following a purchase from 30/06/2017

Very good

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Acheteur Vérifié

Published on 13/07/2017 à 09h51 following a purchase from 22/05/2017

An easy and logical site. Contacted by phone, the staff is very attentive and very friendly. The product descriptions are perfect, I suggest that sending a sample order like maple water would be an idea to consider. I recommend Kanata.

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Acheteur Vérifié

Published on 13/07/2017 à 09h40 following a purchase from 12/04/2017

I recommend the quality site.

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Acheteur Vérifié

Published on 13/07/2017 à 09h37 following a purchase from 12/06/2017

Very serious, attentive to people and a well-made site. For a delivery date issue, we had to delay the delivery by two days, this was taken into account and everything went well. An impeccable and well-made packaging.

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