Customer reviews of Kanata

Hello, thank you for your professionalism, package arrived with maximum protection for the bottles. I will gladly order again.

Very good

thank you for doing what was necessary by sending my order; I picked it up yesterday and I am very happy; this tea is super good; I received a 10% voucher for my next order; is that correct? even if I order maple tea???

Speed of the order, quality of the products, order tracking!

Kanata is a site I recommend without the slightest hesitation! I have placed several orders with them and I have never been disappointed. Special attention is always given to each order and it shows: The packages are well packaged, unpacking is a real pleasure as everything is well presented as if we were coming back from a small neighborhood grocery store, and there is always a nice note. A real pleasure

Quality products sent quickly! Very well packaged and nicely presented.

VERY HAPPY WITH MY ORDER RECEIVED VERY QUICKLY

Perfect

Fast delivery, great products, thank you Kanata

I had an issue with the order but it was due to the delivery service only, Kanata responded quickly and then offered a second shipment or refund and the delivery with another service went very well (with even a small sample gift for the packaging). I recommend.

Very user-friendly site

fast shipping and very good products

Perfect order as usual

Excellent products and services, I highly recommend this site where I have been ordering products for several years.

Fast delivery and the products are well protected, nothing to complain about.

The products are of very good quality, I recommend.

Fast delivery and well-protected products. Responsive customer service.

Very good

Perfect

Great!

No expiration date on the product, surprising.

Pleasant and clear site

Very good, good choice of Quebec products!!! Thank you!!!

The team seems very friendly with little notes in the package :D

Fast, efficient, reliable

Superb, top-notch

Great as always!

If Kanata remains a decent company, the deliveries really leave something to be desired. Chronopost is never on time. Already, they receive the package, and almost within the hour, they send a message about a 'problem that will delay the delivery', if that's not messing with people. And for my part, they managed to send my package to Bastia, while I am indeed in the south, but in Montpellier. The package stayed all weekend, delaying another already delayed package by 3 days. I was planning a Poutine with my friends for New Year's: ordered on the 25th (so from the 26th to the 31st), and seeing the package stuck in Corsica, I urgently reordered on the 28th for the 31st, at a high price (as much for the order as for the shipping costs). Nothing arrived in the '24/48 hours announced'. I had to rush on the 31st to buy some Tome for my New Year's Eve. Everything arrived on Thursday the 3rd. Now at Kanata, you have to hit on their delivery company, I am personally unhappy with it and not particularly with Kanata.

Ultra-fast delivery, even during the holiday season. Perfect!

Perfect

Excellent in every way, whether it's the speed of the order and delivery, or the packaging, nothing to say. Now I know where to buy the Canadian products I love.

Easy to navigate and use site.

The products are consistent with what I know, so no surprises there. Nice selection of products, possibility to include a message for free and rather reasonable prices. The delivery day announced by Chronopost was not respected and the delivery fees, even with the express delivery discount, were higher than those displayed on the site. Customer service was quick but without a solution. So a correct experience but some points need improvement.

Fast, conforms to the order, thank you.

Nothing to report, a site we love. Very fast delivery especially for a last-minute Christmas gift. Package very well wrapped and protected with a little note that makes it special. Thank you to the whole team for your seriousness and especially a great year to you.

Excellent site, products conforming to the request, typical Canadian products and very fast delivery. Bravo Kanata!

Order delivered on time and arrived well at its destination.

Order delivered on time and arrived well at its destination.

Precise in their explanations, quick and quality products. I am happy to have discovered this site.

The site is very well divided by category which allows us to clearly visualize each product and the new items.