Customer reviews of Kanata

Trust Attestation
4,9 /5
Overall rating: 4,9 out of 5
Based on 5 010 published reviews
5 4 438 89% 4 392 8% 3 95 2% 2 46 1% 1 39 1%

Summary of reviews

Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.

Reviews 2, 3 and 5 stars

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V
V T.
Rating: 5 out of 5
following a purchase from 07/12/2024
Package well protected with a nice note from Julien who prepared the order!
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E
E D.
Rating: 5 out of 5
following a purchase from 13/12/2024
Perfect.
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M
M S.
Rating: 5 out of 5
following a purchase from 13/12/2024
Good products, attentive staff in case of problems. Bravo
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C
C M.
Rating: 5 out of 5
following a purchase from 08/12/2024
Always on top. Fast, efficient, nice little card in the package. I recommend.
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M
M H.
Rating: 5 out of 5
following a purchase from 07/12/2024
Nothing to report 8
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P
P P.
Rating: 5 out of 5
following a purchase from 07/12/2024
Always happy with my orders at Kanata. Everything is clear
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P
P D.
Rating: 5 out of 5
following a purchase from 08/12/2024
Top-notch
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F
F D.
Rating: 5 out of 5
following a purchase from 06/12/2024
Excellent products and a very nice little message from the elves for Christmas. Highly recommend
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M
M S.
Rating: 5 out of 5
following a purchase from 26/11/2024
Delivery problem.
Fortunately, they respond on the phone and find solutions.
Very good products.
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C
c P.
Rating: 5 out of 5
following a purchase from 11/12/2024
Everything is perfect, the order, the fast delivery and the little note inside the box that is always nice.
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A
a O.
Rating: 3 out of 5
following a purchase from 26/11/2024
No issues with the products sold, shipping to be reviewed
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M
M P.
Rating: 5 out of 5
following a purchase from 11/12/2024
Navigation on the site is perfect, fast shipping. I highly recommend
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P
P P.
Rating: 5 out of 5
following a purchase from 12/12/2024
Product conforms to my order and speed of shipping.
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E
E G.
Rating: 5 out of 5
following a purchase from 10/12/2024
Great! Quality products and top delivery! Thank you
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A
A J.
Rating: 5 out of 5
following a purchase from 05/12/2024
Very fast service.
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L
L D.
Rating: 5 out of 5
following a purchase from 08/12/2024
Speed and well-packaged parcel, with verification upon receipt. Nothing to say except that I recommend.
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G
G N.
Rating: 5 out of 5
following a purchase from 09/12/2024
Perfect and VIP delivery
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D
D T.
Rating: 5 out of 5
following a purchase from 05/12/2024
All products are excellent and very well packaged.
Impeccable service!
Thank you.
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O
O P.
Rating: 5 out of 5
following a purchase from 08/12/2024
Great, quality products. Finally a site where you can find real Canadian products.
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M
M P.
Rating: 5 out of 5
following a purchase from 09/12/2024
Well done, easy to use
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R
R B.
Rating: 5 out of 5
following a purchase from 09/12/2024
Very good
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M
M G.
Rating: 5 out of 5
following a purchase from 07/12/2024
Perfect
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L
L H.
Rating: 5 out of 5
following a purchase from 07/12/2024
We always appreciate these good products.
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A
A P.
Rating: 5 out of 5
following a purchase from 07/12/2024
Very good products received on time and very well packaged, I recommend.
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B
B M.
Rating: 5 out of 5
following a purchase from 06/12/2024
Ease of navigation. Fast shipping and attentive customer service
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M
m S.
Rating: 5 out of 5
following a purchase from 06/12/2024
It is always a pleasant surprise to receive Kanata packages. The boxes are pretty and there is always a little note from the 'maker' of the package. Thank you all and have a wonderful holiday
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C
C V.
Rating: 5 out of 5
following a purchase from 07/12/2024
Perfect
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J
J M.
Rating: 5 out of 5
following a purchase from 07/12/2024
Navigation on the site
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S
S M.
Rating: 5 out of 5
following a purchase from 04/12/2024
The handling of the order was very quick, the packaging very neat. The only downside comes from Chronopost which accumulated delays. But this is absolutely not Kanata's fault, which is a very serious site.
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C
C F.
Rating: 5 out of 5
following a purchase from 05/12/2024
Perfectly and beautifully packaged by JULIEN thank you very much for all this attention. Order without hesitation, serious company
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Z
Z B.
Rating: 5 out of 5
following a purchase from 05/12/2024
Very good, impeccable service, careful and attentive. I recommend!
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V
V D.
Rating: 5 out of 5
following a purchase from 03/12/2024
Good navigation
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P
P L.
Rating: 5 out of 5
following a purchase from 02/12/2024
Good site, fast delivery
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A
A C.
Rating: 5 out of 5
following a purchase from 02/12/2024
very easy navigation
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I
I A.
Rating: 5 out of 5
following a purchase from 05/12/2024
Delighted with the first order, fast delivery, very well protected package with a little surprise inside. I will not hesitate to recommend.
Thank you to the whole team and happy holidays
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C
C P.
Rating: 5 out of 5
following a purchase from 03/12/2024
Perfect, fast shipping and very well done package to protect the products
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C
C P.
Rating: 5 out of 5
following a purchase from 30/11/2024
The site is easy to use and navigation is smooth. The ordering and delivery were quick. Very good packaging.
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P
p L.
Rating: 5 out of 5
following a purchase from 01/12/2024
Very good, impeccable service, careful and attentive. I recommend!
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M
M T.
Rating: 5 out of 5
following a purchase from 02/12/2024
Easy order, fast shipping, well-prepared package
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F
F G.
Rating: 5 out of 5
following a purchase from 04/12/2024
I love their products and especially the good mood they convey both in their packages (notes and attentions) and in customer service
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