Customer reviews of Kanata

4,9 /5

Based on 5 010 published reviews

5 4 438 89% 4 392 8% 3 95 2% 2 46 1% 1 39 1%

Summary of reviews

Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié

Published on 21/12/2023 à 20h25 following a purchase from 09/12/2023

Order always compliant and the little note on the box is so pleasant.
Thank you

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Acheteur Vérifié

Published on 21/12/2023 à 20h10 following a purchase from 08/12/2023

Perfect Thank you...................................

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Acheteur Vérifié

Published on 21/12/2023 à 20h02 following a purchase from 09/12/2023

Fast delivery, very protective packaging: thanks to the preparing caribou!

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Acheteur Vérifié

Published on 21/12/2023 à 19h55 following a purchase from 06/12/2023

Super easy and fun site
No payment issues
Delivery perfect

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Acheteur Vérifié

Published on 21/12/2023 à 14h23 following a purchase from 07/12/2023

The gift box is beautiful! Delivery always on time and products in excellent condition!
I recommend 100%
The products are great!

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Acheteur Vérifié

Published on 20/12/2023 à 11h04 following a purchase from 07/12/2023

Site ok.
But delivery method and bottle protection need to be reviewed.

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Response from Kanata Published on 10/01/2024

Hello, We are sorry that your first package was damaged during delivery. During the end of year period, packages can be mishandled by delivery services. However, we strive to protect our bottles as best as we can during shipping. Despite the inconveniences related to delivery, we sincerely hope that you still enjoyed the beers you received. Best wishes! Emilie

Acheteur Vérifié

Published on 19/12/2023 à 11h02 following a purchase from 04/12/2023

Always fast and friendly!

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Response from Kanata Published on 19/12/2023

Thank you François, have a pleasant end of year celebration

Acheteur Vérifié

Published on 18/12/2023 à 21h06 following a purchase from 05/12/2023

Top in all aspects: choice, quality of products, value for money, ease of ordering, fast and careful shipping.

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Acheteur Vérifié

Published on 18/12/2023 à 19h54 following a purchase from 07/12/2023

fast and efficient, I recommend

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Response from Kanata Published on 19/12/2023

★★★★★ Thank you for your stars and your recommendation

Acheteur Vérifié

Published on 18/12/2023 à 15h54 following a purchase from 07/12/2023

I found on this site the gin I was looking for, at a competitive price, fast delivery

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Response from Kanata Published on 19/12/2023

Thank you for your message, happy holiday season

Acheteur Vérifié

Published on 18/12/2023 à 14h23 following a purchase from 07/12/2023

Very nice site, beautiful presentation, too bad some products are not available for a Christmas purchase... good packaging and very fast shipping, the products will be a Christmas gift, so not yet tasted.

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Response from Kanata Published on 19/12/2023

I hope this gift will bring pleasant surprises during tasting. Have a good holiday season.

Acheteur Vérifié

Published on 18/12/2023 à 14h07 following a purchase from 07/12/2023

The delivery was super fast. I recommend this site

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Response from Kanata Published on 19/12/2023

★★★★★ Thank you, have a happy holiday

Acheteur Vérifié

Published on 18/12/2023 à 10h22 following a purchase from 01/12/2023

Always very satisfied and my order has only met my expectations! Thank you and to do again

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Response from Kanata Published on 19/12/2023

Thank you for your recommendation and your loyalty. Have a great holiday season

Acheteur Vérifié

Published on 18/12/2023 à 10h22 following a purchase from 02/12/2023

Very good service. Fast shipping. Quality product

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Response from Kanata Published on 19/12/2023

Thank you Happy holidays

Acheteur Vérifié

Published on 18/12/2023 à 09h22 following a purchase from 06/11/2023

good site - package always well secured - delivery times top

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Response from Kanata Published on 19/12/2023

I will pass your message to the whole team. Thank you and have a joyful holiday season

Acheteur Vérifié

Published on 17/12/2023 à 15h06 following a purchase from 06/12/2023

Fast delivery, perfect product, it's perfect

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Response from Kanata Published on 19/12/2023

Thank you for your message

Acheteur Vérifié

Published on 16/12/2023 à 21h53 following a purchase from 06/12/2023

Navigation is very easy and there is a choice, it's great

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Response from Kanata Published on 19/12/2023

★★★★★ Thank you, have a joyful holiday

Acheteur Vérifié

Published on 16/12/2023 à 19h51 following a purchase from 05/12/2023

Fast delivery, the boxes are very beautiful and I love the surprise box. The little note in the package and on the package is great

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Response from Kanata Published on 19/12/2023

⭐⭐⭐⭐⭐ Thank you for your kind message, I will pass it on to the whole team. Have a good holiday season

Acheteur Vérifié

Published on 16/12/2023 à 16h02 following a purchase from 04/12/2023

Effective quick

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Response from Kanata Published on 19/12/2023

Thank you ⭐⭐⭐⭐⭐

Acheteur Vérifié

Published on 16/12/2023 à 15h06 following a purchase from 05/12/2023

I made a gift for Christmas and it arrived in 24 hours. That's great

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Response from Kanata Published on 19/12/2023

As fast as a caribou. Glad you like it. Have a good holiday time.

Acheteur Vérifié

Published on 16/12/2023 à 05h53 following a purchase from 01/12/2023

Fast delivery

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Response from Kanata Published on 19/12/2023

Thank you, I will forward your message to the whole team. Happy holidays

Acheteur Vérifié

Published on 15/12/2023 à 22h27 following a purchase from 04/12/2023

Very well-made site, with a variety of products. We will soon be back in the atmosphere of this beautiful country called Canada. Order delivered in very quick time.

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Response from Kanata Published on 16/12/2023

Thank you for your kind message, We are delighted to have succeeded in transporting you to the heart of Canada. We wish you a happy holiday season.

Acheteur Vérifié

Published on 15/12/2023 à 22h03 following a purchase from 04/12/2023

Well-designed site

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Response from Kanata Published on 19/12/2023

Thank you for your message, have a great holiday season

Acheteur Vérifié

Published on 15/12/2023 à 14h02 following a purchase from 04/12/2023

excellent

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Response from Kanata Published on 16/12/2023

⭐⭐⭐⭐⭐ Thank you for your stars. Have a great holiday season.

Acheteur Vérifié

Published on 15/12/2023 à 11h12 following a purchase from 02/12/2023

Fast reception

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Response from Kanata Published on 19/12/2023

Thank you, as fast as a caribou! Happy holidays

Acheteur Vérifié

Published on 15/12/2023 à 10h32 following a purchase from 30/11/2023

Gift

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Response from Kanata Published on 19/12/2023

We hope this gift will bring pleasant surprises. Have a great holiday season.

Acheteur Vérifié

Published on 14/12/2023 à 20h25 following a purchase from 03/12/2023

It's a gift for Christmas. The products have not been tasted yet.

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Response from Kanata Published on 16/12/2023

We hope this gift will bring pleasant surprises during the tasting. Have a great holiday season.

Acheteur Vérifié

Published on 14/12/2023 à 20h23 following a purchase from 03/12/2023

Fast and careful delivery, nice little note in the package! I recommend this site

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Response from Kanata Published on 19/12/2023

Thank you for your message, have a good holiday time

Acheteur Vérifié

Published on 14/12/2023 à 14h25 following a purchase from 29/11/2023

Fast

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Response from Kanata Published on 16/12/2023

As fast as a caribou Thank you for your stars Fabien. Have a good holiday season.

Acheteur Vérifié

Published on 13/12/2023 à 08h03 following a purchase from 27/11/2023

Very good

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Response from Kanata Published on 16/12/2023

★★★★★ Thank you for your stars. Happy holidays

Acheteur Vérifié

Published on 12/12/2023 à 11h03 following a purchase from 28/11/2023

Fast and careful delivery, quality products.

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Response from Kanata Published on 16/12/2023

Thank you Stéphanie for your feedback, I will forward your message to the whole team. Have a great holiday season.

Acheteur Vérifié

Published on 12/12/2023 à 10h16 following a purchase from 27/11/2023

Fast delivery. Good protection of the package, thick cardboard with a little surprise personalization inside (a small drawing made by the seller).

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Response from Kanata Published on 16/12/2023

As fast as a caribou... glad that the "artistic talents" of my colleagues made you smile. I will pass on your kind message to them. We wish each other a good holiday season.

Acheteur Vérifié

Published on 12/12/2023 à 07h27 following a purchase from 21/11/2023

Site offering very good products

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Response from Kanata Published on 16/12/2023

⭐⭐⭐⭐⭐ Thank you for your feedback, enjoy your tasting and have a great holiday season

Acheteur Vérifié

Published on 11/12/2023 à 22h11 following a purchase from 16/11/2023

Very good site with a large selection of products at very reasonable prices!

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Response from Kanata Published on 16/12/2023

★★★★★ Thank you for your feedback, enjoy your tasting and have a great holiday time

Acheteur Vérifié

Published on 11/12/2023 à 18h49 following a purchase from 26/11/2023

Always top-notch products!

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Response from Kanata Published on 16/12/2023

Glad that you like our products. Enjoy your sweet treats and have a great holiday season.

Acheteur Vérifié

Published on 11/12/2023 à 18h25 following a purchase from 29/11/2023

Very good, impeccable service, careful and attentive. I recommend!

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Response from Kanata Published on 16/12/2023

A big thank you for your message. I will forward it to the whole team. Have a great holiday season.

Acheteur Vérifié

Published on 11/12/2023 à 16h32 following a purchase from 30/11/2023

Super gift idea with a letter inside with my little message, it's very well done with a little drawing of a reindeer on the cardboard, I found it really cute

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Response from Kanata Published on 16/12/2023

Glad that the "artist talents" of my colleagues have sparked smiles. I will pass on your kind message to them. We wish you happy holidays! ⭐

Acheteur Vérifié

Published on 11/12/2023 à 14h34 following a purchase from 30/11/2023

the big bison lot is tasty. Very good shopping experience

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Acheteur Vérifié

Published on 11/12/2023 à 11h46 following a purchase from 24/11/2023

Very good site

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Response from Kanata Published on 16/12/2023

Thank you Sophie. Have a great holiday season. ⭐

Acheteur Vérifié

Published on 11/12/2023 à 11h27 following a purchase from 26/11/2023

Well-organized site. Fast delivery and well-protected bottles.

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Response from Kanata Published on 16/12/2023

★★★★★ Thank you Liliane. I am forwarding your nice message to my colleagues in shipping. They are as fast as caribou. Have a great holiday season