Customer reviews of Kanata

Trust Attestation
4,9 /5
Overall rating: 4,9 out of 5
Based on 5 010 published reviews
5 4 438 89% 4 392 8% 3 95 2% 2 46 1% 1 39 1%

Summary of reviews

Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2022
as always, very good and fast :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2022
A motivated team with good advice. The little note on the personalized box, very happy with KANATA.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2022
delivery to a relay point top.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2022
Perfect, package very well packaged! Nice drawings of caribou as a bonus on the box, the sellers have humor that was appreciated.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2022
User-friendly site, respect for contractual commitments, careful packaging. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2022
Nothing to complain about, delivery time respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2022
Very good site. Fast order, fair prices. A nice touch, a little friendly note inside the box. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2022
very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2022
Order received quickly and well packaged.
The little notes are a plus.
I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2022
Good communication, kindness. Fast shipping and a nice little note. I like the spirit. Thank you!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2022
Choice, available products, delivery sent quite quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2022
Super as usual!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2022
Nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2022
Item as described, received on time, with a nice little note on the packaging box
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2022
Everything went very well, very fast, the site is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2022
Site that I highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2022
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2022
Beautiful products and very fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2022
This site is great. Lots of choices and very good products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2022
Super package, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2022
Pleasant site, you can find a wide selection of delicious Canadian products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2022
Once again delighted with my order from Kanata. The delivery was ultra-fast and my glass jars were super well wrapped. The little drawing and personalized message put me in a good mood for the rest of the day. Thank you to the Kanata team, as professional as attentive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2022
A lot of choices and quality products, especially the MORBLEU rum. Order placed on a Thursday, received on Friday. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2022
Carefully packaged order, quickly shipped, always with a little kind note :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2022
Carefully packaged order received on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2022
io!!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2022
Super fast shipping (not even 24h) Little note on the box, products very well wrapped Small gestures that make a difference!! I recommend Kanata a hundred percent!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2022
Following my first order, I am more than delighted. A French site that is also fast and very careful delivery. I liked the sticker that advises us to check the contents of the box before accepting or refusing it (although it is not easy to unpack your order in the middle of a relay point). The owner of the relay point told me it was the first time she had seen this kind of sticker. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2022
Very good service. I have used them several times and they have made a lot of progress on the packaging. Everything is now very protected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2022
A lively site that exudes joy - The products are always so good, I recommend this house
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2022
Top-notch, order received quickly, contents of the package perfectly wrapped. The products are a delight, as if we were on Canadian soil, guaranteed trip! The little ones from the order preparer gave us a smile and guaranteed a pleasant tasting moment, we will surely recommend!! Thank you to the whole team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/06/2022
The cheese has exceeded the expiration date
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2022
Perfect
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Response from Kanata
5 stars! Thank you Daniel!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2022
Good well-made site, nice team, always a warm message with the delivery that is very pleasing.
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Response from Kanata
Thank you Isabelle for your nice message. It makes us very happy too!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2022
Very satisfied with my order at Kanata. The site is very clear, orders are easy and delivery is very fast, well done.
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Response from Kanata
We are so eager to enjoy Canadian products, so to not keep you waiting, we ship orders very quickly. Thank you Pierre!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2022
Easy site to navigate.
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Response from Kanata
Thank you Marie Hélène for your feedback. We try to make the use of the site as easy as possible. If you can't find a product, don't hesitate to call us. Have a pleasant day. Emilie
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2022
Products conforming and well packaged.
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Response from Kanata
Thank you Valentin :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2022
Fast delivery I recommend good product
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Response from Kanata
Thank you for your recommendation. Looking forward to introducing Canadian products to your friends!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2022
I recommend this site.
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Response from Kanata
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2022
Very responsive for customer service
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Response from Kanata
Thank you for your message Loïc :)
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