Customer reviews of Kanata

Order arrived very quickly and in perfect condition. Quality products. I recommend this site 100%

Fast delivery, the maple tea is excellent, I haven't had time to taste the other products yet

From ordering to delivery, everything is perfect, with a nice note when opening the box. Merry Christmas to them too.

As always excellent service. Never any problems with Kanata. Delicious products from Canada.

Very good site, well made, easy to navigate

Simple, very pleasant, there is almost always someone online if you need advice or if I have a question.... Perfect

Easy to use, products are categorized, the site is very pleasant. Well done

A wide choice of products, a pleasant and efficient team

I will come back :)

It was perfect, the site is easy to use and the order arrives as expected on time, thank you very much!

Flawless customer service

Still very satisfied

Second delivery, and it arrived in a very short time (a few days) despite the period! My parents will be delighted to enjoy good Quebec products thanks to you! Thank you!

Thank you! You allowed us to be together despite everything

Very fast delivery, well-packaged products and excellent quality

Very clear, easy navigation

Everything went well, except the delivery which was delayed: due to the high activity period for Colissimo no doubt.

Very satisfied with my order. Fast delivery, carefully packaged content, excellent products.... Nothing to complain about! :-)

Order sent on time. Careful and respectful packaging. Handling if transport defect reported on the label.

Very fast shipping, professional packaging and for what I have been able to taste so far, good products.
Warm telephone reception.....
Thank you and certainly see you soon.

Impeccable shipping and quality products as always.

Everything was perfect, thank you! And the personalized note was very appreciated by the one who received the box as a birthday gift - thanks to Laure for the note on the box! I have been ordering from Kanata for gifts for several years, and it keeps getting better (in terms of navigation on the site and the offer of gift boxes, which has grown since last year). I will definitely come back to you in the future!

Diligence and quality of packaging

Perfect

Order, fast and efficient.
Careful packaging, with a nice personal note on the box.
Fast delivery without issues.

Super site

Good products. Varied choice

Super

The Christmas boxes are great

I knew what I was looking for, I found it easily

Very fast service.

Easy navigation on the site, express shipping and super well packaged, and on top of that, a 'Merry Christmas' handwritten in the box. See you soon for the next order!

Fast delivery within 48 hours and very professional, thank you for the little Christmas note.
Quality products I recommend

Thank you to Sam for preparing the package and the warm little note for us. Happy holidays to the whole team

I have been ordering since last year and I had a wonderful souvenir, the presentation in a wicker box, little packages with numbers that really looked like an advent calendar. I loved it so much that I bought a second box for my sister who is on the other side of France, there was just the card with the message that needed to be refined, otherwise the maple syrup is of good quality and overall I was not disappointed with the content. And this year I ordered with my eyes closed for myself and my sister. What a disappointment when I saw the package, the description of the ad is the same as last year and the same price. No wicker box just a plain cardboard box nothing more, no numbers on the little packages and some gifts very disappointing especially the one that costs $4.50, having 3 times the maple caramel, I would have preferred postcards or a large poster. I called customer service because they were not responding by email, I expressed my dissatisfaction and disappointment especially for the second package which is a gift I am giving to my sister. The person I spoke to on the phone somewhat understood my dismay. I would have said to remove the word box, during the holiday season a box is a nice container not just a plain cardboard which has been corrected on the site, but I did not appreciate at all when they told me: 'I will call you back to see what we can do', only to never call you back and make you look like an idiot by calling them again, to hear that they had no box to replace and even to make a commercial gesture so I bought 2 packages so thank you for understanding my note to you to try to regain my trust. I wish you happy holidays to you and your team

Perfect for a first order

Carefully packaged product, fast delivery.

perfect in every way!

Perfect

very pleasantly surprised the little wooden hearts are beautiful