Customer reviews of Kanata

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 5 065 published reviews
5 4 489 89% 4 393 8% 3 96 2% 2 46 1% 1 41 1%

Summary of reviews

Kanata consistently delivers excellent products with careful, secure packaging and fast delivery, often arriving on time and in pristine condition. The shopping experience is smooth, with easy site navigation, reliable handling of orders, and thoughtful touches like personalized notes and small gifts in packages. Customers praise the quality and variety of Canadian-made items, reliable service, and prompt, friendly support. Overall, the store earns strong satisfaction and high recommendations from buyers.

Reviews 2, 3 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2020
A very good address for atypical Canadian products. Fast and careful shipping.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2020
Super site, very good products
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2020
Fast and efficient service.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2020
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2020
Very well made site.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
Careful and fast shipping.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
On site as on the phone, it's just perfect!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2020
Very fast and careful shipping. Nothing to say. Ordered beers and they arrived intact. Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2020
Super!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2020
Authentic and quality products. Fast delivery in a nice box.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2020
Perfect!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
An impeccable and fast delivery especially during the holiday season. The packaging was neat and the sweet Christmas words inside guarantee a professional service!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2020
Good products, delivered quickly
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2020
Super good and beautiful
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2020
Order without worries
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2020
Very good! I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2020
Always a pleasure to order from Kanata! Very good service!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2020
Excellent products and very good customer service.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2020
Great site, very good products!!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2020
No problem
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2020
Everything was perfect, super fast too
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/12/2020
No tracking 7 days after contact.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/11/2020
Interesting products and the one ordered matched the description. Fast delivery. However, no response to my questions (three attempts) sent by email.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2020
Top-notch!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2020
Serious site, whisky sent and received on time, well packaged
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2020
This is my second order and still just as good, the poutine
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/12/2020
I ordered gift baskets and everything arrived loose... either you need to clearly state that the basket needs to be assembled or you respect the description... I am very disappointed.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2020
Nothing to complain about!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2020
Attractive products, fast order processing and delivery... In short, impeccable service! Note a small bug in displaying shipping costs in the cart when adding products, but the actual costs are calculated correctly later when validating the cart
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2020
Site lives up to the country you represent, thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2020
Very easy navigation on the site. Choosing the delivery address and options is simple. Thank you for linking Canada and France
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2020
Perfect and fast with a little note that makes you happy + good product
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2020
Very good for everything and the little personalized note is very nice
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
Great site
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2020
Perfect :)
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/11/2020
I liked the products offered and the customer experience on the site is appreciated and clear. Everything is simple. However, customer service is non-existent. I encountered a delivery problem that was not due to Kanata but was related. I wrote an email to explain the situation and to know the procedure to follow in such cases. 5 days later, I still have not received a response from them.. fortunately, the delivery problem was resolved differently and I received my order.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2020
Navigation on the site is very easy, keep it up, thank you
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/11/2020
A bit expensive for the quantity of products and one box arrived damaged, inconvenient for a Christmas gift. Despite my requests for a commercial gesture (a small discount on a future order for example), I only received the response: it's the carrier's fault, not ours, and their terms do not allow for a gesture. Very disappointing, because when you do business, you take responsibility, including for transport.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2020
Advent calendar ordered just in time and received on time! Fast and impeccable delivery. Personal notes and drawings upon opening the box were pleasant. The only issue is the lack of tracking number for follow-up and pickup. The French postal services did not want to search for the package for me. I had to insist.
Translated reviews
We use cookies for audience measurement and improving user experience.