Customer reviews of Kanata

4,9 /5

Based on 5 010 published reviews

5 4 438 89% 4 392 8% 3 95 2% 2 46 1% 1 39 1%

Summary of reviews

Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié

Published on 16/07/2020 à 00h34 following a purchase from 03/07/2020

Easy order, impeccable delivery of the Poutine, and the poutine sauce magnificent for us who couldn't go to Canada this summer. Thank you for everything!

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Acheteur Vérifié

Published on 15/07/2020 à 16h27 following a purchase from 02/07/2020

the navigation on your site is easy. Fast delivery! Perfect!

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Acheteur Vérifié

Published on 14/07/2020 à 14h30 following a purchase from 27/06/2020

received complete order and quickly no criticism to make very serious site keep it up and the little note in the package is nice sign that the site loves its customers

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Acheteur Vérifié

Published on 13/07/2020 à 12h56 following a purchase from 09/07/2020

Impeccable service as usual. Quality products in a careful package. The little extra that touches is the note wishing a pleasant summer written inside the box by the team.

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Acheteur Vérifié

Published on 13/07/2020 à 12h55 following a purchase from 10/07/2020

I find the site very well organized, navigation is smooth and the products are very well described, as for my order everything is perfect, ultra-fast delivery, eco-friendly packaging which is great and the little note written inside the box made me smile, I will gladly order again :)

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Acheteur Vérifié

Published on 10/07/2020 à 20h41 following a purchase from 09/07/2020

Always very good. The items are easily found and the delivery is fast. Moreover, if there is a problem (very rarely) there is a team that responds.

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Acheteur Vérifié

Published on 10/07/2020 à 18h08 following a purchase from 09/07/2020

Always on top, the best beer.

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Acheteur Vérifié

Published on 09/07/2020 à 17h53 following a purchase from 03/07/2020

Super team, very kind service, well protected products and fast shipping. Perfect.

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Acheteur Vérifié

Published on 08/07/2020 à 21h07 following a purchase from 21/06/2020

Kanata perfect just the delivery people or the parcel relay who are clumsy!

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Acheteur Vérifié

Published on 08/07/2020 à 11h46 following a purchase from 20/06/2020

Very satisfied.

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Acheteur Vérifié

Published on 07/07/2020 à 21h34 following a purchase from 06/07/2020

Very easy order to make, well presented products, thank you

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Acheteur Vérifié

Published on 07/07/2020 à 19h06 following a purchase from 06/07/2020

This site is close to perfection! Impeccable and very fast service, high quality and careful packaging and cherry on the cake a nice little note at the bottom of the box. I loved it and I recommend!

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Acheteur Vérifié

Published on 06/07/2020 à 17h40 following a purchase from 02/07/2020

I know the drink

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Acheteur Vérifié

Published on 06/07/2020 à 08h13 following a purchase from 03/07/2020

very good products - responsive site - very fast delivery

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Acheteur Vérifié

Published on 04/07/2020 à 09h27 following a purchase from 30/06/2020

The navigation of the site is simple and intuitive. The delivery was super fast: order placed in the evening and received the next day. There was a little note written in the package, it made us happy. The poutine was super easy to prepare, and delicious to eat. We loved it, we will order again

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Acheteur Vérifié

Published on 02/07/2020 à 16h59 following a purchase from 12/06/2020

Always on top! The packages are very well taken care of and the delivery is fast! I recommend KANATA to my friends since my trip to Canada at the beginning of the year. I find everything on their site!

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Acheteur Vérifié

Published on 02/07/2020 à 13h01 following a purchase from 01/07/2020

24 hours flat between the order and delivery at the pickup point and as a bonus a gift for my birthday. Quebec arrives at my door with quality products that I haven't found anywhere else. Loyal customer

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Acheteur Vérifié

Published on 02/07/2020 à 11h21 following a purchase from 01/07/2020

A fast and careful service, quality products. This is my second order and I am fully satisfied.

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Acheteur Vérifié

Published on 01/07/2020 à 14h43 following a purchase from 30/06/2020

What speed!!!.... I thought it was a joke but no. My package arrived the day after my online order.... what more could you ask for! Magnificent!! A big thank you!

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Acheteur Vérifié

Published on 29/06/2020 à 11h58 following a purchase from 14/06/2020

Super fast delivery, super quality of products, everything was very well packaged, perfect!

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Acheteur Vérifié

Published on 27/06/2020 à 09h23 following a purchase from 24/06/2020

Good order tracking

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Acheteur Vérifié

Published on 27/06/2020 à 07h14 following a purchase from 21/06/2020

Fast and very careful shipment.
Perfect.

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Acheteur Vérifié

Published on 27/06/2020 à 00h54 following a purchase from 21/06/2020

Generally satisfied. And touched by the pleasant message from the person who took care of my order. Nice attention. Thank you!
The 48 sachets distributed in 2 plastic bags. Everything in a box. Maybe it would be possible to avoid plastic?

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Acheteur Vérifié

Published on 26/06/2020 à 10h49 following a purchase from 09/06/2020

Delivery always so fast and in a careful packaging :)

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Acheteur Vérifié

Published on 26/06/2020 à 09h38 following a purchase from 17/06/2020

Speed of shipping and perfect and ecological packaging on top of that

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Acheteur Vérifié

Published on 26/06/2020 à 00h06 following a purchase from 19/06/2020

products well packaged and compliant with my order, fast and impeccable service

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Acheteur Vérifié

Published on 24/06/2020 à 18h29 following a purchase from 21/06/2020

Very fast delivery. Compliant product. and fully recyclable package

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Acheteur Vérifié

Published on 22/06/2020 à 14h15 following a purchase from 16/05/2020

good reception

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Acheteur Vérifié

Published on 19/06/2020 à 13h41 following a purchase from 13/06/2020

Shipping costs a bit high. Otherwise everything is just perfect.

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Acheteur Vérifié

Published on 16/06/2020 à 23h07 following a purchase from 13/06/2020

Never loyalty bonuses

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Acheteur Vérifié

Published on 15/06/2020 à 17h46 following a purchase from 14/06/2020

Since we discovered this site, we regularly order our favorite Canadian products. Plus, it's a great team that listens to us. And thanks for the little note during our last order, it's a very warm little extra

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Acheteur Vérifié

Published on 15/06/2020 à 10h37 following a purchase from 08/06/2020

Fast delivery, well prepared package, top poutine!

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Acheteur Vérifié

Published on 14/06/2020 à 22h42 following a purchase from 13/06/2020

I had ordered the Poutine sauce first, a real treat, very good delivery when I order Canadian products I order them here thank you

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Acheteur Vérifié

Published on 10/06/2020 à 18h58 following a purchase from 06/06/2020

Fast delivery. I appreciated the little note inside the box wishing a good tasting from Laure.
The product looks serious.

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Acheteur Vérifié

Published on 09/06/2020 à 18h39 following a purchase from 31/05/2020

Nothing to say! Package received quickly and very well packaged with a magazine from the site inside and a very appreciated little note. I highly recommend.

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Acheteur Vérifié

Published on 08/06/2020 à 20h08 following a purchase from 02/06/2020

nothing to criticize order received on time everything is fine keep it up it was my first order

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Acheteur Vérifié

Published on 08/06/2020 à 19h00 following a purchase from 08/06/2020

Always fast. Goods protected with care.

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Acheteur Vérifié

Published on 08/06/2020 à 17h47 following a purchase from 22/05/2020

Perfect, fast delivery.

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Acheteur Vérifié

Published on 08/06/2020 à 17h45 following a purchase from 02/06/2020

Fast delivery, package very well packaged.

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Acheteur Vérifié

Published on 08/06/2020 à 09h08 following a purchase from 07/06/2020

The concentrated cranberry juice is of very good quality and I use it for prostate protection and the maple syrup is also of very good quality, it is one of my pleasures knowing that it has a sweetening power below honey, cane sugar and especially white sugar which is very harmful to our body! Really nothing to say and on top of that I just got a 20% discount for my birthday and a new order of these 2 products is on its way! Really if you are passionate about Canada like me, I recommend KANATA!

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