Customer reviews of Kanata

Trust Attestation
4,9 /5
Overall rating: 4,9 out of 5
Based on 5 010 published reviews
5 4 438 89% 4 392 8% 3 95 2% 2 46 1% 1 39 1%

Summary of reviews

Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.

Reviews 2, 4 and 5 stars

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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2023
Perfect
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Response from Kanata
Thank you Sabrina
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2023
Very good fast delivery, products well packaged and corresponding to the photos on the site
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Response from Kanata
Thank you for your feedback Delphine
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2023
Top notch, hyper fast and careful delivery, the little extra that makes the difference: the little drawing!!!! A big thank you
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Response from Kanata
Thank you Amandine We are not confirmed artists but we love to share our good mood
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2023
Very good, impeccable delivery and very good products, thank you.
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Response from Kanata
Thank you for your feedback Monique
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2023
Just perfect! It was to give in France from Quebec without having to pay monstrous fees and a bit of kerosene for not much so I didn't attest to the quality of the products but the delivery made me want to order a second time! And once again not disappointed! Speed, well-packaged parcel, received with pleasure thanks to the little note and drawing from Julien, whom we don't know but we send a big hug for brightening up a day! We'll come back here
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Response from Kanata
Thank you for your message Cindy We do everything for your gifts Indeed, we love to share our good mood, I will pass it on to Julien Have a nice day
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2023
always very satisfied with the products, the site and the speed of shipping
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Response from Kanata
Thank you for your feedback Magalie Have a nice day
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2023
Super friendly team that takes care of the customer. Good products, I recommend.
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Response from Kanata
Thank you for your feedback Jean I will forward it to the KANATA team Have a nice day
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2023
Fast, efficient, well packaged and always a little friendly note inside. Products hard to find elsewhere. Correct prices. I recommend with my eyes closed!
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Response from Kanata
Thank you for your message Benjamin We share our good mood in our packages
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2023
Everything is very good except the delivery which has been postponed several times by Colissimo
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Response from Kanata
Thank you for your feedback Monique For a delivery issue or information, do not hesitate to contact us by email at [email protected] or by phone at 02.21.02.23.55 during your next order.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2023
1st order on your site that I didn't know. I found what I was looking for. The shipping was very fast as well as the delivery. Impeccable and quality packaging. Thank you.
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Response from Kanata
Thank you for your message Jean-Claude Have a nice day
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2023
Listening, very good product
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Response from Kanata
Thank you Dany
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2023
Great
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Response from Kanata
Thank you Abdelaziz
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2023
Fast shipping and delivery, bottle well protected
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Response from Kanata
Thank you for your feedback Christine
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2023
The site is clear and easy to use. The order arrived quickly.
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Response from Kanata
Thank you for your feedback Chantal
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2023
I quickly found what I was looking for on the site.
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Response from Kanata
Thank you for your feedback Chantal
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2023
Perfect nothing to say
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Response from Kanata
Thank you Jonathan
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2023
Very good we love finding the products we like
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Response from Kanata
Thank you Martine KANATA, the relay point of Canada in France
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2023
5th order and still delighted with the delivery, the quality ...
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Response from Kanata
Thank you very much Olivier Have a nice day
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2023
Everything is perfect, no issues with the order or delivery. Very fast and very well packaged.
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Response from Kanata
Thank you for your feedback Marie
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2023
Ultra fast delivery, very careful.
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Response from Kanata
Thank you for your feedback Chantal
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2023
Hello package delivered in perfect condition. It's a gift I gave and it was very well received. So many memories of Canada it reminds us
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Response from Kanata
Thank you for your message Caroline Ordering from KANATA is a journey to Canada while staying at home!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2023
Fast shipping, quality product, I will order again without worry.
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Response from Kanata
Thank you for your feedback Laurent Have a nice day
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2023
Everything is perfect, simple. I was able to discover 'the team' drawn on the box, beautiful team
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Response from Kanata
Thank you for your message Juliette I will forward it to the entire KANATA team
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2023
Satisfied! It's really fun!
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Response from Kanata
Thank you very much Dominick
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2023
The ordered products were shipped quickly and arrived just as quickly.
I recommend this site which is serious.
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Response from Kanata
Thank you for your feedback Baptiste Have a nice day
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/06/2023
Good visibility
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Response from Kanata
Thank you Gérard
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2023
I am very satisfied with my order, very fast delivery and very well done. The little extra that is very nice, the little note inside the package, SUPER!!!
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Response from Kanata
Thank you for your message Katy We love sharing our good mood through the packages
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2023
Very well delivered
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Response from Kanata
Thank you Nicolas
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2023
Always a fast delivery and the little thank you notes are greatly appreciated. Bravo and thank you
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Response from Kanata
Thank you for your message Roland Have a nice day
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2023
Always on top!
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Response from Kanata
Thank you Sylvie Have a nice day
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2023
Always on top, delivery and quality of products are perfect. Don't change anything and thank you
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Response from Kanata
Thank you for your message Olivier Have a nice day
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2023
Very good site, good navigation, good choice and acceptable prices
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Response from Kanata
Thank you for your feedback Nicolas
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2023
Really very satisfied with my order which arrived very quickly, with suitable packaging. I recommend this site for its seriousness. I will not hesitate to order again.
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Response from Kanata
Thank you for your feedback Vincent We do everything to ensure you have the best experience on our website
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2023
perfect, I find the products I used to get in Montreal
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Response from Kanata
Thank you Eric KANATA allows you to travel while staying at home!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2023
A very nice surprise. Indeed, I received my package 2 days after the order with top-notch packaging. It's rare to see that! Thank you again for this order.
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Response from Kanata
Thank you for your message Emmanuel We do everything to ensure that the packages arrive safely at your place. And all this with recycled, recyclable and plastic-free packaging!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2023
Good
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Response from Kanata
Thank you Jacky
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2023
Perfect
With a little reindeer as well
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Response from Kanata
Thank you for your feedback Sébastien
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2023
very pleased
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Response from Kanata
Thank you Frederic!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2023
Fast and careful delivery.
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Response from Kanata
Thank you Petra !
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2023
-
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Response from Kanata
Thank you Jeremie
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