Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.
Thank you Claudine for your message that values our work. I will forward it to the whole team. Have a pleasant day. Emilie from Kanata
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2022
Very good products. Perfect delivery. I recommend this site.
Translated reviews
Response from Kanata
5 stars! Thank you Sylvie!
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/09/2022
Second time there is an error in the order. Another product received... and no response from customer service despite an email sent
Translated reviews
Response from Kanata
Hello Ludovic, We apologize for this malfunction. Indeed, during the move of our warehouses at the end of August and beginning of September, we had an interruption of our customer service messages. I am at your disposal to discuss, Best regards Emilie
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2022
I have been ordering for several years now, the products are of quality, the site is serious, and I really like the nice little notes addressed to us with the little drawing inside the delivery box. I recommend this site.
Translated reviews
Response from Kanata
Thank you Jocelyne for your warm message and your loyalty. I will pass it on to the whole team!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2022
This site is very complete
Translated reviews
Response from Kanata
Glad that our website pleases you. Thank you for your stars Christine. Have a nice day. Emilie from Kanata
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2022
the packages are very well protected - and always a little kind word
Translated reviews
Response from Kanata
Yes, the order preparation team loves to send you nice little notes. Thank you Christiane for your kind message.
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/08/2022
Order conforms to what I wanted
BUT
Extremely long shipping (10 days) because billing address different from recipient. Impossible to reach anyone from customer service, whether by email, Facebook or phone. I had to threaten to file a dispute via PayPal to get a tracking number but still no contact!!!!!
Translated reviews
Response from Kanata
Hello Magali We apologize for this malfunction. Regarding the delivery time and my lack of response, I think it is linked to the fact that we suspended our activity and shipments for a few days at the end of August, during the move of our warehouses. Indeed, we have expanded our premises. I am at your disposal to discuss and find a solution that will satisfy you. Here is my direct line: 07 68 03 80 82. Looking forward to exchanging. Emilie from Kanata
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2022
very good, fast service as announced and quality products
Translated reviews
Response from Kanata
We try to ship your order within the day. Glad that our work satisfies you. Thank you Dominique. Have a good day. Emilie from Kanata
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2022
Everything perfect
Translated reviews
Response from Kanata
Thank you Florence. Enjoy your tasting!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2022
fast service and delivery. I appreciate and recommend this sales professional.
Translated reviews
Response from Kanata
I will pass your message of satisfaction to the whole team. Thank you Jean Michel!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2022
Perfect as usual
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2022
Always on TOP: product, deadline and of course the 'little drawing from the preparer'
Translated reviews
Response from Kanata
Thank you Laurence, I will pass on your satisfaction to our "Picassos". Have a nice day Emilie
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2022
very beautiful magnets, well packaged
Translated reviews
Response from Kanata
Hello Jeannine. Glad that you like your order. Thank you for your feedback. Have a nice day. Emilie
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2022
Very easy navigation, fast delivery
Translated reviews
Response from Kanata
Thank you Claudine for your stars!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/08/2022
Disappointed that you no longer deliver schouik schouik in Belgium especially since it is still listed on the site.
Translated reviews
Response from Kanata
Hello Patrick, Yes, unfortunately our carrier has stopped fresh deliveries in Belgium. We are trying to find another solution to deliver your favorite cheese. Have a good day Emilie
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2022
Super fast I recommend
Translated reviews
Response from Kanata
Thank you Luc for your nice message!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2022
Products well received and within the allotted time.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2022
Order sent to Polynesia for a gift. Very fast shipping and very careful packaging. Thank you Kanata
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/08/2022
Nothing to say 4
Translated reviews
Response from Kanata
Thank you Remy. Do not hesitate to specify your expectations for the 5 stars. Have a good day. Emilie from Kanata
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2022
very clear it makes you want
Translated reviews
Response from Kanata
Lots of good products to enjoy. Good tasting!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2022
Top-notch
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2022
Fast order and delivery.
Good product
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2022
Easy ordering, fair prices, and very fast delivery. Reliable site (several orders already made)
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2022
Very competent
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2022
Nothing to say about the site and the team. I had a small issue with the first delivery. The package was marked as shipped but did not arrive. I called Kanata. A very kind person was able to inform me, the package had been broken on the delivery platform. This nice lady restarted the delivery of the package which arrived well this time. Thank you for the responsiveness, listening, and professionalism of the Kanata team.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2022
Easy navigation, fast and pleasant delivery with a nice message inside.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2022
Excellent!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2022
very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2022
Beautiful team listening! Thank you!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2022
Very good on the service.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2022
Quick
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2022
Very good experience overall. We really appreciated the little personal touches!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2022
The site is very easy to use, fast delivery and the product well preserved
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2022
fast delivery perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2022
Personalized message with a little moose, when you are a fan of Quebec it matters
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2022
Fast and quality packaging, I recommend!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2022
The products in the box were varied and all delicious! We really liked the personalized message "The caribou lovers" with the little drawing it was too cute! Thank you very much
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2022
Products as shown in the photos
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2022
Had to contact customer service because an item was missing from my order. The person on the phone was super pleasant and friendly.
I will reorder in the future I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2022
Perfect
Translated reviews
We use cookies for audience measurement and improving user experience.
English 