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A
Rating: 5 out of 5
I recommend the site to everyone who would like a little piece of beautiful province at home!
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Customer reviews of Kanata
Trust Attestation
4,8
/5
Overall rating: 4,8 out of 5
Based on 5 064 published reviews
Summary of reviews
Kanata consistently delivers excellent products with careful, secure packaging and fast delivery, often arriving on time and in pristine condition. The shopping experience is smooth, with easy site navigation, reliable handling of orders, and thoughtful touches like personalized notes and small gifts in packages. Customers praise the quality and variety of Canadian-made items, reliable service, and prompt, friendly support. Overall, the store earns strong satisfaction and high recommendations from buyers.
Reviews 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Perfect as usual.
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A
Rating: 5 out of 5
Great site that allows me to easily get products from my home and share them.
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A
Rating: 5 out of 5
Good products and efficient logistics
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A
Rating: 5 out of 5
SPEED IN ALL SHIPMENTS, WELL PACKAGED ITEMS WITHOUT SCRATCHES, SERIOUS COMPANY (I WILL REGULARLY BUY IN THE FUTURE).
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A
Rating: 5 out of 5
I love it, there are no other words to say it
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A
Rating: 5 out of 5
Top and delicious!
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A
Rating: 2 out of 5
Be careful with the chosen product but the after-sales service is terrible!!! My husband is Canadian so we know what maple sugar candies should look like... the product received (to give as a gift) was whitish and hard as concrete; call to Kanata: that's how it was, it was hot. And nothing else so product to the trash.
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Response from Kanata
Hello Carine, Thank you for your feedback and your message... although we obviously regret that your review is harshly affected by your negative experience with one of the purchased products. Each producer has their own recipe for maple syrup candies and we are sorry that these do not meet your expectations and the other candies you may have tasted in Canada. Our producer, the maple grove of La Ferme Martinette based in Coaticook, Quebec, pays particular attention to the artisanal production of its candies, which are fragile products. They can therefore sometimes be subject to crystallization (a slight whitening of the candy, which obviously does not affect their delicious taste). Hoping to win back your taste buds with other Quebec delicacies, sweet or savory, we remain at your complete disposal for any questions or comments. Have a great day, The Kanata team.
A
Rating: 5 out of 5
Fast delivery. Fair prices. Good products.
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A
Rating: 5 out of 5
I have been shopping at Kanata for a long time and I have always been very satisfied with their services. The products are of very good quality and the customer service is excellent. Delivery is fast and the packages are very well packaged. I would recommend you. Thank you very much
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A
Rating: 5 out of 5
The reference in the matter.
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A
Rating: 5 out of 5
very good products, very easy order, easy site, quick reception, very careful packaging, I recommend
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A
Rating: 5 out of 5
Very well ordered, processed quickly
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A
Rating: 5 out of 5
Very good, impeccable delivery, I recommend
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