Customer reviews of Kanata

4,9 /5

Based on 5 010 published reviews

5 4 438 89% 4 392 8% 3 95 2% 2 46 1% 1 39 1%

Summary of reviews

Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.

Reviews 2 and 5 stars

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Acheteur Vérifié

Published on 06/02/2021 à 14h49 following a purchase from 03/01/2021

I love it, I ordered 2 jugs of maple syrup for Candlemas and they arrived in 2 days!! It's perfect and so good

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Acheteur Vérifié

Published on 06/02/2021 à 14h44 following a purchase from 05/01/2021

Delivery in 48 hours

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Acheteur Vérifié

Published on 06/02/2021 à 14h38 following a purchase from 02/02/2021

It's perfect from order to delivery! Bravo

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Acheteur Vérifié

Published on 05/02/2021 à 16h28 following a purchase from 01/02/2021

Fast delivery, compliant product

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Acheteur Vérifié

Published on 05/02/2021 à 15h40 following a purchase from 24/01/2021

well-organized and intuitive site that presents varied products

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Acheteur Vérifié

Published on 05/02/2021 à 11h29 following a purchase from 23/01/2021

Many products divided into different categories (sweet, savory, drinks, etc.) Illustration of each product. All the elements to make your choice.

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Acheteur Vérifié

Published on 04/02/2021 à 16h22 following a purchase from 19/01/2021

no problem - items always well protected - friendly and helpful staff - I recommend this company - and their products

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Acheteur Vérifié

Published on 04/02/2021 à 16h22 following a purchase from 28/01/2021

Thank you! :) Suggestion: It would be nice to be able to add a message in the package.

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Response from Kanata Published on 05/02/2021

Hello, Thank you for your feedback and suggestion. Perhaps you did not see it on our site, but this option is already available to you. At step 3, just before choosing your Delivery Method, you can add a gift message or information for the order preparers by checking the box 'Is it a gift? Add a message, we will slip a nice card inside your package.' The message will thus be printed and slipped inside the package in an envelope. We look forward to preparing a new order for you, sincerely, The KANATA team

Acheteur Vérifié

Published on 04/02/2021 à 16h17 following a purchase from 13/01/2021

Excellent choice of products. Maybe add cheeses!

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Acheteur Vérifié

Published on 04/02/2021 à 16h04 following a purchase from 11/01/2021

Very fast service and quality products with effective packaging. Everything was perfect. Keep it up.

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Acheteur Vérifié

Published on 21/01/2021 à 15h26 following a purchase from 07/12/2020

Very good! Even received a little note to wish happy holidays :)

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Acheteur Vérifié

Published on 18/01/2021 à 17h06 following a purchase from 15/11/2020

perfect and personalized. I loved the little drawing of the moose and the little message.

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Acheteur Vérifié

Published on 14/01/2021 à 09h59 following a purchase from 02/01/2021

We have placed several orders with Kanata. The website is pleasant. The delivery is fast and careful. There is a wide range of quality products. The service is impeccable. We recommend Kanata.

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Acheteur Vérifié

Published on 14/01/2021 à 00h04 following a purchase from 10/12/2020

delivery as expected

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Acheteur Vérifié

Published on 11/01/2021 à 17h13 following a purchase from 16/12/2020

never disappointed, and always a little note in the box, a nice attention! The products are still just as good!!!

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Acheteur Vérifié

Published on 10/01/2021 à 16h19 following a purchase from 07/01/2021

Very pleasant site, top customer service! Impeccable delivery. Nothing to complain about.

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Acheteur Vérifié

Published on 10/01/2021 à 14h15 following a purchase from 31/12/2020

Thank you Kanata... Your products are always great.

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Acheteur Vérifié

Published on 09/01/2021 à 18h20 following a purchase from 03/01/2021

Very good site

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Acheteur Vérifié

Published on 08/01/2021 à 20h20 following a purchase from 03/01/2021

Clear and intuitive with perfect stock.

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Acheteur Vérifié

Published on 08/01/2021 à 19h10 following a purchase from 03/01/2021

Excellent

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Acheteur Vérifié

Published on 08/01/2021 à 17h57 following a purchase from 30/12/2020

fast and careful delivery

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Acheteur Vérifié

Published on 08/01/2021 à 17h42 following a purchase from 03/01/2021

Very complete range of products and fast shipping

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Acheteur Vérifié

Published on 08/01/2021 à 14h27 following a purchase from 04/01/2021

Efficient service, orders sent and received quickly. I will order again.

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Acheteur Vérifié

Published on 08/01/2021 à 09h47 following a purchase from 25/11/2020

Easy order

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Acheteur Vérifié

Published on 07/01/2021 à 20h16 following a purchase from 30/12/2020

everything is fast clear and products of super quality plus unbeatable value for money!!!!! don't change anything and best wishes

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Acheteur Vérifié

Published on 07/01/2021 à 13h56 following a purchase from 31/12/2020

Very good site to please our French friends, fast delivery in 2-4 days and very good customer service!

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Acheteur Vérifié

Published on 06/01/2021 à 20h41 following a purchase from 29/12/2020

Very satisfied, as usual. Very secure package. Ordered on the same day at 11:30 am, received the next day at 10 am!

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Acheteur Vérifié

Published on 06/01/2021 à 18h33 following a purchase from 28/12/2020

We are delighted with our purchases. The site is well structured, we found all the information directly. The order was easy to place. The delivery was fast and the package well wrapped. Thank you for the little personalized message on the box! We will definitely order again!

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Acheteur Vérifié

Published on 06/01/2021 à 17h10 following a purchase from 01/12/2020

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 06/01/2021 à 13h55 following a purchase from 28/12/2020

Over the past years, my Breton friend has appreciated receiving your packages.

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Acheteur Vérifié

Published on 03/01/2021 à 18h43 following a purchase from 21/12/2020

excellent products and super fast service

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Acheteur Vérifié

Published on 03/01/2021 à 18h16 following a purchase from 29/12/2020

very good

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Acheteur Vérifié

Published on 03/01/2021 à 16h49 following a purchase from 05/12/2020

Very good contact even at 8000 km the link is perfect

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Acheteur Vérifié

Published on 02/01/2021 à 17h53 following a purchase from 28/12/2020

I am satisfied with the products I picked up at the Vannes warehouse and the customer service provided :)

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Acheteur Vérifié

Published on 02/01/2021 à 17h26 following a purchase from 28/12/2020

This is the 2nd time I order from Kanata and I am not disappointed. Deadline respected, top packaging and a personalized note. I will return.

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Acheteur Vérifié

Published on 02/01/2021 à 12h06 following a purchase from 10/12/2020

Package very well prepared, in accordance with the order. The products are well protected and I even received a little message for the holidays (thank you Pierre-Louis!) It was a gift so I couldn't test the items personally but from the feedback I've received, everything was very good! I am very satisfied and will reorder without hesitation!

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Acheteur Vérifié

Published on 01/01/2021 à 19h35 following a purchase from 22/12/2020

Great site for good products, very responsive team and ultra-fast delivery!

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Acheteur Vérifié

Published on 01/01/2021 à 18h40 following a purchase from 21/12/2020

Everything is perfect. Fast delivery. Very good customer service. Attractive prices and great products.

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Acheteur Vérifié

Published on 01/01/2021 à 17h08 following a purchase from 23/12/2020

Very satisfied with the products from Kanata.fr.

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Acheteur Vérifié

Published on 01/01/2021 à 16h55 following a purchase from 25/12/2020

order arrived very quickly, very well packaged and with a little surprise inside, a little message from Christmas

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