Customer reviews of Kanata

4,9 /5

Based on 5 010 published reviews

5 4 438 89% 4 392 8% 3 95 2% 2 46 1% 1 39 1%

Summary of reviews

Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.

Reviews 3, 4 and 5 stars

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Acheteur Vérifié

Published on 16/11/2023 à 15h18 following a purchase from 05/11/2023

Fast delivery, very well wrapped
With always a little note

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Acheteur Vérifié

Published on 16/11/2023 à 15h09 following a purchase from 05/11/2023

Good products and fast delivery :)

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Acheteur Vérifié

Published on 16/11/2023 à 15h08 following a purchase from 05/11/2023

Item meets my expectations

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Acheteur Vérifié

Published on 16/11/2023 à 09h26 following a purchase from 01/11/2023

Fast delivery, perfectly wrapped and protected. A nice touch when opening the package, which will certainly please Noël since it's a gift. I will definitely recommend in the future.

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Acheteur Vérifié

Published on 14/11/2023 à 09h54 following a purchase from 30/10/2023

Perfect merchant! The package arrived perfectly wrapped with lots of little attentions. A pleasure to open and discover.

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Acheteur Vérifié

Published on 13/11/2023 à 18h50 following a purchase from 02/11/2023

Order, deadline, delivery, everything is perfect

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Acheteur Vérifié

Published on 13/11/2023 à 16h15 following a purchase from 02/11/2023

10 out of 10

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Acheteur Vérifié

Published on 13/11/2023 à 16h04 following a purchase from 03/11/2023

perfect

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Acheteur Vérifié

Published on 13/11/2023 à 15h48 following a purchase from 28/10/2023

Nice choice of products, quite reasonable prices, simple ordering process. However, gift wrapping requested and it was just a brown paper bag. But for everything else, great experience, I recommend!

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Acheteur Vérifié

Published on 13/11/2023 à 13h17 following a purchase from 30/10/2023

Easy to use site and rather cheerful

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Acheteur Vérifié

Published on 13/11/2023 à 09h36 following a purchase from 28/10/2023

Very good service!! My parents really liked the little personalized note!

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Acheteur Vérifié

Published on 12/11/2023 à 15h27 following a purchase from 01/11/2023

Fast delivery. Package super well packaged. Very friendly little note from the sender!

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Acheteur Vérifié

Published on 12/11/2023 à 09h43 following a purchase from 29/10/2023

2nd order and always just happiness! Fast shipping and super well packaged. Thank you!

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Acheteur Vérifié

Published on 10/11/2023 à 12h35 following a purchase from 27/10/2023

Very good

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Acheteur Vérifié

Published on 10/11/2023 à 08h27 following a purchase from 30/10/2023

Excellent products and fast delivery.

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Acheteur Vérifié

Published on 09/11/2023 à 18h52 following a purchase from 28/10/2023

Very good product

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Acheteur Vérifié

Published on 09/11/2023 à 16h48 following a purchase from 29/10/2023

I am very satisfied with Kanata

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Acheteur Vérifié

Published on 09/11/2023 à 15h19 following a purchase from 28/10/2023

Well-constructed site, clear, with a choice of products

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Acheteur Vérifié

Published on 09/11/2023 à 13h55 following a purchase from 28/10/2023

Ultra fast delivery and a super friendly team. Thank you for the little personalized note on the box and on the card.

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Acheteur Vérifié

Published on 08/11/2023 à 12h38 following a purchase from 24/10/2023

Package in perfect condition.

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Acheteur Vérifié

Published on 06/11/2023 à 17h30 following a purchase from 23/10/2023

Beautiful variety of Quebec products. Easy to use site for making our purchases and having them delivered to our French friends.

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Acheteur Vérifié

Published on 06/11/2023 à 17h29 following a purchase from 26/10/2023

Always perfect

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Acheteur Vérifié

Published on 06/11/2023 à 11h13 following a purchase from 22/10/2023

Package well packaged and received quickly.

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Acheteur Vérifié

Published on 06/11/2023 à 10h00 following a purchase from 26/10/2023

Perfect, good as there

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Acheteur Vérifié

Published on 05/11/2023 à 16h42 following a purchase from 25/10/2023

Very good products, delivery time respected. What a pleasure to have a little air of Quebec in Normandy!

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Acheteur Vérifié

Published on 03/11/2023 à 18h24 following a purchase from 24/10/2023

Good products and a very friendly team. You feel taken into account and we are not just numbers.

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Acheteur Vérifié

Published on 03/11/2023 à 09h55 following a purchase from 22/10/2023

Top as always!
I order a few times on the site and it is always with pleasure that I receive my order with always a little note inside that brings a smile!
Keep it up

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Acheteur Vérifié

Published on 02/11/2023 à 21h35 following a purchase from 22/10/2023

Very easy to use site, top products and customer service, fast shipping and always in accordance with what is announced

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Acheteur Vérifié

Published on 02/11/2023 à 14h47 following a purchase from 20/10/2023

Easy order and fast delivery! I am very satisfied

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Acheteur Vérifié

Published on 02/11/2023 à 09h48 following a purchase from 19/10/2023

Great service. Conscientious and attentive.

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Acheteur Vérifié

Published on 02/11/2023 à 09h12 following a purchase from 18/10/2023

The teas and herbal teas are delicious. The spread is denser than I expected - it's not quite the same texture as what I used to buy when I was in Canada.
Otherwise excellent products.

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Acheteur Vérifié

Published on 31/10/2023 à 09h05 following a purchase from 19/10/2023

Always just as good.

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Acheteur Vérifié

Published on 31/10/2023 à 07h50 following a purchase from 19/10/2023

Finally a Canadian store with the best products without having to load my suitcase when I come back from this beautiful country. I am delighted

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Acheteur Vérifié

Published on 27/10/2023 à 21h01 following a purchase from 16/10/2023

Very good

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Acheteur Vérifié

Published on 27/10/2023 à 15h16 following a purchase from 16/10/2023

A lot of product choices, great!

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Acheteur Vérifié

Published on 23/10/2023 à 19h26 following a purchase from 08/10/2023

An appreciated commercial gesture after a mistake in the order.
Very satisfied with the products.

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Acheteur Vérifié

Published on 22/10/2023 à 14h53 following a purchase from 11/10/2023

The products are very good and the prices are interesting.
The issue is the packaging. On one of my 2 orders, I received a package that was perfect on the outside but inside, the packets of cookies had been forced in.
No possibility to protest the sales conditions require opening the package at the parcel relay. This is something no one does with a package that is perfect on the outside

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Response from Kanata Published on 27/10/2023

Thank you for your feedback and understanding I will pass it on to the shipping department to find a packaging solution regarding the cookies Have a nice day

Acheteur Vérifié

Published on 21/10/2023 à 15h19 following a purchase from 10/10/2023

Perfect, meets expectations !!
I highly recommend

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Response from Kanata Published on 02/11/2023

Thank you Mathis

Acheteur Vérifié

Published on 20/10/2023 à 21h45 following a purchase from 06/10/2023

Still very satisfied impeccable service careful and very attentive (the three boxes already ready to give THANK YOU !!!)

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Response from Kanata Published on 02/11/2023

Thank you for your message Nathalie

Acheteur Vérifié

Published on 20/10/2023 à 09h18 following a purchase from 08/10/2023

Very good products and ultra-fast delivery. Thank you very much

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Response from Kanata Published on 02/11/2023

Thank you for your feedback Sylvie