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Rating: 4 out of 5
Good
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Customer reviews of Kanata
Trust Attestation
4,9
/5
Overall rating: 4,9 out of 5
Based on 5 010 published reviews
Summary of reviews
Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.
Reviews 3, 4 and 5 stars
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Rating: 4 out of 5
The only downside was that the wrong first name was written on the card for the recipient. Otherwise, everything was perfect!
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Rating: 5 out of 5
Super!
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Rating: 5 out of 5
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Rating: 5 out of 5
Authentic and quality products. Fast delivery in a nice box.
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Rating: 5 out of 5
Perfect!
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Rating: 5 out of 5
An impeccable and fast delivery especially during the holiday season. The packaging was neat and the sweet Christmas words inside guarantee a professional service!
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Rating: 5 out of 5
Good products, delivered quickly
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Rating: 5 out of 5
Super good and beautiful
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Rating: 5 out of 5
Order without worries
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Rating: 5 out of 5
Very good! I recommend
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Rating: 5 out of 5
Always a pleasure to order from Kanata! Very good service!
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Rating: 5 out of 5
Excellent products and very good customer service.
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Rating: 5 out of 5
Great site, very good products!!
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Rating: 5 out of 5
No problem
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Rating: 5 out of 5
Everything was perfect, super fast too
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Rating: 3 out of 5
Interesting products and the one ordered matched the description. Fast delivery. However, no response to my questions (three attempts) sent by email.
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Rating: 5 out of 5
Top-notch!
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Rating: 5 out of 5
Serious site, whisky sent and received on time, well packaged
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Rating: 5 out of 5
This is my second order and still just as good, the poutine
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Rating: 5 out of 5
Nothing to complain about!
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Rating: 5 out of 5
Attractive products, fast order processing and delivery... In short, impeccable service! Note a small bug in displaying shipping costs in the cart when adding products, but the actual costs are calculated correctly later when validating the cart
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Rating: 5 out of 5
Site lives up to the country you represent, thank you
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Rating: 5 out of 5
Very easy navigation on the site. Choosing the delivery address and options is simple. Thank you for linking Canada and France
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Rating: 5 out of 5
Perfect and fast with a little note that makes you happy + good product
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Rating: 5 out of 5
Very good for everything and the little personalized note is very nice
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Rating: 5 out of 5
Great site
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Rating: 5 out of 5
Perfect :)
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Rating: 3 out of 5
I liked the products offered and the customer experience on the site is appreciated and clear. Everything is simple. However, customer service is non-existent. I encountered a delivery problem that was not due to Kanata but was related. I wrote an email to explain the situation and to know the procedure to follow in such cases. 5 days later, I still have not received a response from them.. fortunately, the delivery problem was resolved differently and I received my order.
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Rating: 5 out of 5
Navigation on the site is very easy, keep it up, thank you
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Rating: 5 out of 5
Advent calendar ordered just in time and received on time! Fast and impeccable delivery. Personal notes and drawings upon opening the box were pleasant. The only issue is the lack of tracking number for follow-up and pickup. The French postal services did not want to search for the package for me. I had to insist.
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Rating: 5 out of 5
Fast delivery and very well packaged. A little note on the box is nice!!
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Rating: 5 out of 5
Happy to find the products we used to consume in Canada!!
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Rating: 5 out of 5
Clear site, very professional and friendly welcome when you need details by phone
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Rating: 5 out of 5
I will recommend again
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Rating: 5 out of 5
Fast, careful and a nice note inside
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Rating: 5 out of 5
Excellent
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Rating: 5 out of 5
The order on the site went very well and the delivery was fast.
I was delighted to discover a nice handwritten message on the box (thank you Kanata and thank you Sylvain !!).
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I was delighted to discover a nice handwritten message on the box (thank you Kanata and thank you Sylvain !!).
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Rating: 5 out of 5
I highly recommend this site; very good products; fast delivery
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Rating: 5 out of 5
Perfect! I have been a customer for a few years and I am very satisfied with your services: very pleasant site to browse, original proposals, easy to place an order and top delivery! Thank you all and take care of yourselves.
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