Customer reviews of Kanata

Trust Attestation
4,9 /5
Overall rating: 4,9 out of 5
Based on 5 010 published reviews
5 4 438 89% 4 392 8% 3 95 2% 2 46 1% 1 39 1%

Summary of reviews

Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.

Reviews 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2020
I have already placed several orders on Kanata and I am very happy: products, packaging, and delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2020
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2020
The ordered products are always excellent. The packaging is perfect. The delivery took place at a pickup point, no problem. Thank you to the whole team for their kindness.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2020
Everything is very good! Easy, clear, fast!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2020
Very pleasant site. Only downside, I didn't notice right away, on the product pages, that there were several pages. But maybe it's due to my screen..
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2020
Fast delivery, my package was very carefully wrapped with a nice little personal note!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2020
Order prepared quickly, with care and attention, shipped very quickly and perfectly. It was a surprise for a friend, it made him very happy! We recently moved to Quebec and Kanata allows sending products to our families for a much more interesting price than if we were to make packages ourselves.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2020
everything is really excellent. Careful package, well packaged. Nothing is broken.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2020
Already a customer at Kanata I am always satisfied with the professionalism, delivery times, prices and quality of the products. Always a good way to remind me of my stays in the beautiful province.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2020
Very good site, order placed quickly and shipped quickly, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2020
the customer service is competent and friendly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2020
Hello ,
I give Kanata a rating of 5/5! The service is impeccable and I thank Laure for her greeting! Come on, I give you a kiss Laure!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2020
Regular purchase, fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2020
Emails at every step .. even two ..
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2020
Very good site and my order arrived once again, well packaged and on time: well done and thank you!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/05/2020
I had a bit of trouble finalizing my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2020
As usual, it's perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2020
Very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2020
Easy navigation on the site. Package received quickly despite the current circumstances. Products perfectly packaged. The little extra, a nice message upon opening. A very nice attention. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2020
Very satisfied with my order, very good products. The packages are always impeccable and today there was even a very nice note from 'Laure'. Thank you for everything. I love your products and your site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2020
Very satisfied - Excellent service - Keep it up.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2020
The site is pleasant. good navigation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2020
Excellent shop, fast shipping and very well packaged with a personalized note, it's very pleasant when opening the package
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/05/2020
Just a small problem with the cranberries which were a bit dry.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2020
Hello
I just received my first order. Thanks to Laure Anne. Everything is correct. Delivery time respected, package well protected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2020
Fast delivery, well-packaged products and a nice note upon opening the package, great! Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2020
Very good service and quality, with very nice gift ideas
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2020
Navigating the site is easy and pleasant. A very good site with very good products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2020
Despite the circumstances, the delivery went smoothly with a reasonable delay.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2020
great, as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2020
very good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2020
Fast delivery and in line with my order.
Thank you for the little note of care inside the package.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2020
First order and very satisfied. I went to Canada and here I find the real products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/04/2020
Correct, quite easy to find the desired products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2020
Only ++++++ site and communication
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2020
Great... a little taste of my country in France.. what a joy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2020
Pleasant site, fast shipping and delivery, an online store as we like them.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2020
Navigation I would say could be better. However, ultra-fast delivery, well-packaged product. Service via SMS contact is fabulous. Answers all our questions.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2020
Always excellent service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2020
The payment methods are, even for someone used to online orders like me, a real headache. The new presentation does not improve things far from it.
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