English 
C
Rating: 5 out of 5
Very good site, top products
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Customer reviews of Kanata
Trust Attestation
4,9
/5
Overall rating: 4,9 out of 5
Based on 5 010 published reviews
Summary of reviews
Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.
Reviews 3 and 5 stars
Reset filtersF
Rating: 5 out of 5
Very satisfied with my experience at Kanata
Placed several orders without issues
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Placed several orders without issues
F
Rating: 5 out of 5
Fast and careful shipping
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R
Rating: 5 out of 5
I was talking about the delivery time which had the mention of 'delayed' on the tracking
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G
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
Very satisfied with the products received and this for several years.
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R
Rating: 5 out of 5
Top-notch order shipped very quickly with careful packaging and even a nice little note from Emilie on the box
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Y
Rating: 5 out of 5
Perfect and fast transaction. Careful packaging. Thank you!
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B
Rating: 5 out of 5
Fast delivery, well packaged
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F
Rating: 5 out of 5
happy with my purchase, fast.
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J
Rating: 5 out of 5
Nothing to say, it's perfect
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J
Rating: 3 out of 5
The navigation was simple on the site and I knew what I wanted. I regret that you offered a promo code for delivery only to announce during billing that we have to pay for transport more or less expensive depending on the delivery method. This certainly hides customs duties, as the product comes from Canada. And I would have been ready to hear that. That's the only downside, hence the 3-star rating.
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Response from Kanata
Hello, Thank you for your feedback. I would like to get back to you regarding shipping costs. For your information, the offer for free delivery (pickup point) is applicable if you purchase for €100. Additionally, we import products from Canada to France and we make all our shipments from our warehouse in Brittany. I remain at your disposal, Best regards. The Kanata team
C
Rating: 3 out of 5
I received a double order! And double invoice. Of course.
Be careful!
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Be careful!
C
Rating: 5 out of 5
perfect as always
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L
Rating: 5 out of 5
Super reactive on stock shortages
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B
Rating: 5 out of 5
Good presentation of the various products.
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C
Rating: 5 out of 5
Small problem with the contents of the package ....very quickly resolved by Kanata's customer service
Bottles very well packed, nothing to say...
You can order without fear
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Bottles very well packed, nothing to say...
You can order without fear
A
Rating: 5 out of 5
Perfect, fast and careful shipping. Gifted for my partner's birthday, he knew the classic maple syrup whisky, this box with the 7-year-old and the whisky cream is a pleasure, tasting done upon opening the gift, he is delighted!
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M
Rating: 5 out of 5
Excellent product and top delivery
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P
Rating: 5 out of 5
Always satisfied with Kanata,
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J
Rating: 5 out of 5
NOTHING TO REPORT
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E
Rating: 5 out of 5
As usual, fast shipping, products arrived in good condition.
Perfect
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Perfect
P
Rating: 5 out of 5
Top thanks
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M
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
excellent delivery and everything was in good condition
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G
Rating: 3 out of 5
The products are always great, and the order is placed quickly and delivered rather quickly. Small downside on the maple syrup cans which were very dented without the package being so: it is therefore not the delivery person's fault, they seem to have been packaged dented.
Nevertheless, it did not affect the contents, so it's fine
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Nevertheless, it did not affect the contents, so it's fine
B
Rating: 5 out of 5
excellent quality products, received quickly and quality packaging, highly recommended.
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V
Rating: 5 out of 5
The products are excellent, as well as the service and delivery times
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P
Rating: 5 out of 5
Quality packaging. Fast shipping.
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J
Rating: 5 out of 5
very good products and well expedited delivery
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A
Rating: 5 out of 5
Fast and clean delivery
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D
Rating: 5 out of 5
Very fast
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S
Rating: 5 out of 5
Fast shipping, great products
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L
Rating: 5 out of 5
Very good site, fast and reliable delivery,
I highly recommend.
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I highly recommend.
R
Rating: 5 out of 5
nothing to say, especially the excessively short delivery time; well done!!!
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D
Rating: 5 out of 5
Nothing to complain about as usual
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L
Rating: 5 out of 5
always impeccable
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J
Rating: 5 out of 5
Order as described, delivered on time in suitable packaging.
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N
Rating: 5 out of 5
Perfect order. Fast and careful shipping!
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S
Rating: 5 out of 5
Fast delivery & products as described.
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