Customer reviews of Kanata

4,9 /5

Based on 5 010 published reviews

5 4 438 89% 4 392 8% 3 95 2% 2 46 1% 1 39 1%

Summary of reviews

Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.

Reviews 3 and 5 stars

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Acheteur Vérifié

Published on 21/12/2020 à 18h31 following a purchase from 13/12/2020

I knew what I was looking for, I found it easily

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Acheteur Vérifié

Published on 21/12/2020 à 18h28 following a purchase from 15/12/2020

Very fast service.

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Acheteur Vérifié

Published on 21/12/2020 à 18h22 following a purchase from 16/12/2020

Easy navigation on the site, express shipping and super well packaged, and on top of that, a 'Merry Christmas' handwritten in the box. See you soon for the next order!

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Acheteur Vérifié

Published on 21/12/2020 à 14h14 following a purchase from 15/12/2020

Fast delivery within 48 hours and very professional, thank you for the little Christmas note.
Quality products I recommend

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Acheteur Vérifié

Published on 21/12/2020 à 13h34 following a purchase from 26/11/2020

Thank you to Sam for preparing the package and the warm little note for us. Happy holidays to the whole team

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Acheteur Vérifié

Published on 21/12/2020 à 08h38 following a purchase from 13/12/2020

Perfect for a first order

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Acheteur Vérifié

Published on 21/12/2020 à 08h31 following a purchase from 02/12/2020

Carefully packaged product, fast delivery.

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Acheteur Vérifié

Published on 20/12/2020 à 19h02 following a purchase from 15/12/2020

perfect in every way!

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Acheteur Vérifié

Published on 20/12/2020 à 18h48 following a purchase from 11/12/2020

Perfect

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Acheteur Vérifié

Published on 20/12/2020 à 17h05 following a purchase from 27/11/2020

very pleasantly surprised the little wooden hearts are beautiful

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Acheteur Vérifié

Published on 20/12/2020 à 16h57 following a purchase from 01/12/2020

Super nice!

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Acheteur Vérifié

Published on 20/12/2020 à 16h36 following a purchase from 14/12/2020

Very fast delivery. I was very well informed throughout the ordering process until delivery. The packaging is very very beautiful, it makes a big impression. And the Quebec products are of very good quality.

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Acheteur Vérifié

Published on 20/12/2020 à 16h05 following a purchase from 21/11/2020

Very good and responsive due to the lack of Caribou

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Acheteur Vérifié

Published on 20/12/2020 à 15h28 following a purchase from 03/12/2020

Impeccable products. The items for the poutine are delicious. Perfectly packaged and delivered. Thank you for the little note in the box!

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Acheteur Vérifié

Published on 20/12/2020 à 13h24 following a purchase from 02/12/2020

Magnificent site, a dynamic and attentive team. Well done to all of you

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Acheteur Vérifié

Published on 20/12/2020 à 13h22 following a purchase from 04/12/2020

Perfect! Fast delivery, packaging more than perfect, items very well protected, and the communication is top. I recommend +++++

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Acheteur Vérifié

Published on 20/12/2020 à 12h59 following a purchase from 30/11/2020

fast delivery and well-made package

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Acheteur Vérifié

Published on 20/12/2020 à 12h20 following a purchase from 01/12/2020

Super products and fast delivery. Top!

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Acheteur Vérifié

Published on 20/12/2020 à 12h14 following a purchase from 20/11/2020

The discovery package is great. I am happy to find couic couic cheese.

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Acheteur Vérifié

Published on 20/12/2020 à 11h57 following a purchase from 27/11/2020

Very good site, clear and intuitive.

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Acheteur Vérifié

Published on 20/12/2020 à 11h25 following a purchase from 29/11/2020

We had a phone exchange with Emilie, great welcome, very friendly and especially very responsive. Fast shipping and thank you for the nice little note from Florent.

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Acheteur Vérifié

Published on 20/12/2020 à 10h34 following a purchase from 07/12/2020

Very good

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Acheteur Vérifié

Published on 20/12/2020 à 10h29 following a purchase from 03/12/2020

very happy with the products received quickly and well protected

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Acheteur Vérifié

Published on 20/12/2020 à 10h28 following a purchase from 25/11/2020

I am super happy with my order, and the delivery is a real plus, neat and attentive! I am sure I will order again!

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Acheteur Vérifié

Published on 20/12/2020 à 09h23 following a purchase from 21/11/2020

Perfect from order to receipt!

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Acheteur Vérifié

Published on 20/12/2020 à 09h03 following a purchase from 27/11/2020

Perfect, thank you very much! My order was very well packaged and received very quickly.

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Acheteur Vérifié

Published on 20/12/2020 à 08h42 following a purchase from 08/12/2020

Impossible to make a direct search, must go through the reception and then refine our search based on the proposed categories

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Acheteur Vérifié

Published on 20/12/2020 à 03h02 following a purchase from 14/12/2020

I am delighted with my order! This site is a great idea, the delivery was very fast and the package was very neat! My family who received the package loved the little note written on a postcard. Great experience, I will gladly order again!

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Acheteur Vérifié

Published on 20/12/2020 à 00h06 following a purchase from 10/12/2020

very good products, fast delivery, in a word: perfect.

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Acheteur Vérifié

Published on 19/12/2020 à 23h25 following a purchase from 09/12/2020

I am very satisfied to have ordered from Katana! Fast delivery, quality product, and even a nice little note in the package! I highly recommend it, my family was very happy to receive these products!

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Acheteur Vérifié

Published on 19/12/2020 à 22h38 following a purchase from 18/11/2020

Bravo for the online assistance, to help with the order and provide information about the products. Bravo for the little moose and the little note on the box, I found that super nice!

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Acheteur Vérifié

Published on 19/12/2020 à 22h10 following a purchase from 09/12/2020

A much cheaper way to send products from Quebec to France! Most items are at very reasonable prices.
Everyone was happy to receive their gifts!

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Acheteur Vérifié

Published on 19/12/2020 à 21h19 following a purchase from 23/11/2020

Very good customer service, attentive staff. KANATA was able to change the delivery method chosen too quickly by phone, thus avoiding me a hassle.

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Acheteur Vérifié

Published on 19/12/2020 à 20h56 following a purchase from 21/11/2020

A very professional service, great products and fast delivery; what more could you ask for?

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Acheteur Vérifié

Published on 19/12/2020 à 20h44 following a purchase from 08/12/2020

Customer service is very responsive and does what is necessary to meet customer needs.
I was very satisfied with my order and delivery.

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Acheteur Vérifié

Published on 19/12/2020 à 20h44 following a purchase from 08/12/2020

Customer service is very responsive and does what is necessary to meet customer needs.
I was very satisfied with my order and delivery.

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Acheteur Vérifié

Published on 19/12/2020 à 20h34 following a purchase from 30/11/2020

Very fast processing of my order, express delivery!
A nice little note in the package!
Everything was perfect.

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Acheteur Vérifié

Published on 19/12/2020 à 20h29 following a purchase from 13/12/2020

I enjoyed browsing the site.
Small juxtaposition problem with the beginning of the page and the product presentations but that doesn't prevent viewing!

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Acheteur Vérifié

Published on 19/12/2020 à 20h28 following a purchase from 28/11/2020

Easy and quick order. Immediate information for a product out of stock now available again. Delivery to a relay point. Quality products. Order to renew.

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Acheteur Vérifié

Published on 19/12/2020 à 20h22 following a purchase from 05/12/2020

Good products, good reception and good shipping times :)

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