Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.
I was very happy to receive Quebec products while being in Spain!! The products are perfect and the delivery went well! The only thing was that I was able to order the cheese (which I was IMPATIENTLY waiting for to make a poutine), and that in the end it was refunded to me because they do not deliver cheese outside of France... and unfortunately when I ordered, it was not written anywhere. So it was very disappointing. But they communicated the reason to me well.
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ODILE Q.
Rating: 4 out of 5
following a purchase from 24/06/2026
Very careful packaging like we rarely see. Bravo! I love your products and they arrive with great care and quickly... I congratulate you
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Anne D.
Rating: 4 out of 5
following a purchase from 08/05/2026
Very good products easy to order on the site and received quickly. The only downside, the syrup cans are often dented but no leakage.
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Daniel G.
Rating: 4 out of 5
following a purchase from 06/05/2026
Good products, fast service, thank you
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Jean-Michel H.
Rating: 4 out of 5
following a purchase from 05/05/2026
Very good product delivered quickly
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François-Xavier T.
Rating: 4 out of 5
following a purchase from 21/04/2026
hello good and good review
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Thierry G.
Rating: 4 out of 5
following a purchase from 21/03/2026
Good site
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ALBERT L.
Rating: 4 out of 5
following a purchase from 07/03/2026
It's okay
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Agnès L.
Rating: 4 out of 5
following a purchase from 04/03/2026
deadlines respected
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Julien A.
Rating: 4 out of 5
following a purchase from 01/03/2026
The site works correctly, the only problem being the VPNs that are blocked.
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Daniel L.
Rating: 4 out of 5
following a purchase from 25/02/2026
In-store purchase
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ludovic L.
Rating: 4 out of 5
following a purchase from 25/02/2026
very good product, the delivery changed location without justifying why, but it remained within a correct perimeter.
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Jean-baptiste A.
Rating: 4 out of 5
following a purchase from 21/02/2026
Many products available at interesting prices. Fast delivery
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Guillaume D.
Rating: 4 out of 5
following a purchase from 04/02/2026
Perfect delivery time, great choice of products, just the prices a bit high compared to a small Quebec shop near my home... (Especially the Tim Hortons coffee is 3x the price)
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Björn S.
Rating: 4 out of 5
following a purchase from 01/02/2026
The order was done very quick and professional. However, a delay of a few days was experienced.
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Christianne A.
Rating: 4 out of 5
following a purchase from 30/12/2025
Products as described
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Pascal R.
Rating: 4 out of 5
following a purchase from 10/01/2026
Very satisfied with your services and always a little personalized touch! Thank you, Pascal, Quebec
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Yoan P.
Rating: 4 out of 5
following a purchase from 10/01/2026
Good quality whisky and fast delivery but at a relay point and quite expensive....
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Sylvie S.
Rating: 4 out of 5
following a purchase from 08/01/2026
Order received at the relay, good products
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Erick L.
Rating: 4 out of 5
following a purchase from 24/12/2025
Because of my geographical location I only found the English site and I never saw the link to access the French content of the site. Although Canada is bilingual, there are French speakers in all other provinces and territories
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Jean-Michel M.
Rating: 4 out of 5
following a purchase from 18/12/2025
pleasantly woven site where you can easily find the products you are looking for
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Martine D.
Rating: 4 out of 5
following a purchase from 15/12/2025
Very good for finding maple tea
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Alban G.
Rating: 4 out of 5
following a purchase from 09/12/2025
Ultra fast delivery. Nothing to say
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corinne T.
Rating: 4 out of 5
following a purchase from 28/11/2025
always excellent products and remarkable customer service. I was just a bit disappointed by the surprise pack.
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JEAN A.
Rating: 4 out of 5
following a purchase from 30/11/2025
easy to use you can find the searched products well
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Catherine R.
Rating: 4 out of 5
following a purchase from 28/11/2025
The package arrived well. But I am an elderly person who would have preferred home delivery
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Simone L.
Rating: 4 out of 5
following a purchase from 23/11/2025
The site is not the easiest, it would be wiser for it to be reviewed, the products I wanted to order did not appear
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Bernard E.
Rating: 4 out of 5
following a purchase from 20/11/2025
For me only!
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Solveig H.
Rating: 4 out of 5
following a purchase from 10/11/2025
One of the 3 cans of maple syrup was all dented. Otherwise, nothing to report. Fast delivery.
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MAud et Yves G.
Rating: 4 out of 5
following a purchase from 06/10/2025
Quality products
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Yann L.
Rating: 4 out of 5
following a purchase from 03/10/2025
Easy navigation, wide choice except for a few out of stocks and the fact that you have to order beers by 6 units
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Daniel D.
Rating: 4 out of 5
following a purchase from 29/09/2025
Well-designed site with a wide range of products
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ROBERT R.
Rating: 4 out of 5
following a purchase from 05/07/2025
The Kanata site is not to blame in my reviews, I find it, on the contrary, very good
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vioux S.
Rating: 4 out of 5
following a purchase from 12/06/2025
Perfect Canadian product
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ROBERT R.
Rating: 4 out of 5
following a purchase from 05/06/2025
Perfect; very responsive and very fast. Hats off gentlemen-ladies
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Dominique M.
Rating: 4 out of 5
following a purchase from 12/05/2025
I only give good even if everything was very good as usual except for the Gift Box - Happy Father's Day
Sorry, but the quantity of each product is 'ridiculous' (surely specified but you don't expect that anyway ...).
Can only suit single or widowed dads on a diet, just barely enough for 1 person.
Reminds me of the tiny jars of jam in hotels at breakfast.
It's a friend to whom I introduced Kanata, who ordered it for her father: I didn't charge her because I was so embarrassed ...
But I repeat: everything else was TOP as usual.
No more gift boxes for my friends ...
I will do them directly ;-) that way the sizes of the products will be 'adapted'
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Jean-Paul L.
Rating: 4 out of 5
following a purchase from 17/04/2025
The products are good but I encountered a small issue with the maple leaf cookies. In fact, they are all broken and not at all crispy as usual. It seems that these are old boxes of cookies found on a shelf.... Too bad! I am quite disappointed with this observation.
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Christian G.
Rating: 4 out of 5
following a purchase from 14/03/2025
I knew what I wanted and I found it without any problem
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Andrei B.
Rating: 4 out of 5
following a purchase from 02/03/2025
Good choice of Canadian whiskies: which allowed me to participate in the boycott of Jack Daniel's.
While my order was quickly recorded, the shipping took a bit longer and my craving suffered
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Eric M.
Rating: 4 out of 5
following a purchase from 01/03/2025
Satisfied
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