English 
A
Rating: 4 out of 5
Simple but effective site
Translated reviews
Customer reviews of Kanata
Trust Attestation
4,9
/5
Overall rating: 4,9 out of 5
Based on 5 010 published reviews
Summary of reviews
Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.
4 star reviews
Reset filtersA
Rating: 4 out of 5
Finally products from Quebec, the site is very easy to use, you can find plenty of products and especially this maple syrup that is so good, too bad you are no longer in Quimper, that's the only reason I give 4 stars.
Translated reviews
Response from Kanata
Hello, Thank you for the comment even though you could have given 5 stars for the almost home delivery! ;) To explain the reason for the move, the creator of Kanata has retired, Laure Anne, the brand new manager who lives in Vannes preferred to have her company close to home. This is more practical for family life and for shipments by road transport throughout France. Finistère is beautiful but it's far... I can say it, I live in Quimper and I love my city. Looking forward to preparing your next order, sincerely, Angélique from Kanata
A
Rating: 4 out of 5
Very good.
Translated reviews
A
Rating: 4 out of 5
I recommend!!
Translated reviews
A
Rating: 4 out of 5
Good product, a bit expensive, fast delivery
Translated reviews
A
Rating: 4 out of 5
Clear and well-structured site
Translated reviews
A
Rating: 4 out of 5
quality products; fast shipping; very effective packaging.
Translated reviews
A
Rating: 4 out of 5
-
Translated reviews
A
Rating: 4 out of 5
very friendly and competent phone service
Translated reviews
A
Rating: 4 out of 5
Fast and well packaged
Translated reviews
A
Rating: 4 out of 5
Very well organized site.
Translated reviews
A
Rating: 4 out of 5
compliant delay
Translated reviews
A
Rating: 4 out of 5
as expected
Translated reviews
A
Rating: 4 out of 5
the promo code mentioned in the email did not work. Fortunately, after a phone call to Kanata, they gave me another code that worked!
Translated reviews
A
Rating: 4 out of 5
Many products out of stock... too bad
Translated reviews
A
Rating: 4 out of 5
The delivery went well even though the postal services announced a problem when there wasn't one. The package is well protected and everything was simple from start to finish.
Translated reviews
A
Rating: 4 out of 5
I find the shipping costs too high, and my usual parcel relay was not on the proposed list. A supermarket is not very convenient especially on Saturday.
Translated reviews
A
Rating: 4 out of 5
The items, the packaging, the dates, all these criteria are perfect - but I don't understand - why don't you send us a summary of the order - it's for a banking point of view - for the items I haven't tasted them all
Translated reviews
Response from Kanata
Hello,
We thank you for your various feedback for Kanata.
Regarding the summary of your order, in an effort to reduce waste, Kanata like many online sales companies, has chosen not to systematically print the invoice in each of its packages. Many customers throw them away without looking at them... However, you can find and print your invoice from your customer account on our site. Next time you place an order, feel free to comment that you would like to receive the invoice in your package. It will be done. Have a nice day, Emilie from Kanata
We thank you for your various feedback for Kanata.
Regarding the summary of your order, in an effort to reduce waste, Kanata like many online sales companies, has chosen not to systematically print the invoice in each of its packages. Many customers throw them away without looking at them... However, you can find and print your invoice from your customer account on our site. Next time you place an order, feel free to comment that you would like to receive the invoice in your package. It will be done. Have a nice day, Emilie from Kanata
A
Rating: 4 out of 5
Very good product but delivery delay issue and lack of information on order availability at the delivery location
Translated reviews
A
Rating: 4 out of 5
Fast shipping and good products
Translated reviews
A
Rating: 4 out of 5
I don't have any particular problem, I would have liked to have juice in half-liter or liter for eco
economy and logistics.
Translated reviews
economy and logistics.
A
Rating: 4 out of 5
good readability
Translated reviews
A
Rating: 4 out of 5
I only gave 4 stars because the shipping costs are too high compared to what is done on other commercial sites, and the possibilities that exist now. Otherwise, everything else is perfect.
Translated reviews
A
Rating: 4 out of 5
Very good products delivered very quickly
Translated reviews
A
Rating: 4 out of 5
The best of Quebec at the click of a button
Translated reviews
A
Rating: 4 out of 5
Good but not always the desired quantity.
Translated reviews
A
Rating: 4 out of 5
Just a box of herbal tea with 46 bags and another with 50 bags when it was supposed to be 48 in each. But that's not a big deal
Translated reviews
A
Rating: 4 out of 5
The offer is too limited, I take away one star but the maple syrup is okay in a nice and practical package.
Translated reviews
A
Rating: 4 out of 5
Excellent packaging! However, Colissimo postponed the delivery by one day claiming a packaging defect which turned out to be completely inaccurate.
Translated reviews
A
Rating: 4 out of 5
Delivery time respected
Translated reviews
A
Rating: 4 out of 5
Great and my whisky was very well packaged. Thank you very much.
Translated reviews
A
Rating: 4 out of 5
This site is correct.
Translated reviews
A
Rating: 4 out of 5
No delivery issues
Translated reviews
A
Rating: 4 out of 5
Very efficient as usual...
Translated reviews
A
Rating: 4 out of 5
good
Translated reviews
A
Rating: 4 out of 5
Nothing to report
Translated reviews
A
Rating: 4 out of 5
Very fast delivery. Perfect
Translated reviews
A
Rating: 4 out of 5
Good but the packaging was a bit 'amateur' this time. The box was 'bulging' because it was too full
Translated reviews
A
Rating: 4 out of 5
Gift arrived on time and in good condition will be opened at Christmas
Translated reviews
A
Rating: 4 out of 5
very good
Translated reviews