Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.
Thank you for your stars. Have a great holiday season.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2023
It was an order for friends. They appreciated what was inside. So far, never disappointed with Kanata!
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Response from Kanata
Thank you Nicolas for your message. Glad that your friends enjoyed it! Thank you for your loyalty to Kanata!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2023
Everything is perfect
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Response from Kanata
Thank you for your stars
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2023
Product very well packaged and delivered on time, just waiting to enjoy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2023
Excellent Canadian products sent quickly and with care. I highly recommend ⭐⭐⭐⭐⭐
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Response from Kanata
Thank you Valérie for your stars. I will pass it on to the whole team. Have a great holiday season.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2023
Always good quality products and fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2023
Always well prepared with a nice little note inside the package
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Response from Kanata
Thank you for your message Dominique. We pay a lot of attention to the preparation of the packages. I will pass your kind message to the whole team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2023
The order was easy and was delivered quickly.
The products are of good quality.
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Response from Kanata
Thank you for your positive feedback! We are delighted that you appreciated our quality products and our fast service. Have a great holiday season.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2023
Everything was perfect: the speed of shipping, the condition of the package, the conformity of the product.... In summary, nothing to complain about...
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Response from Kanata
Thank you Karine for your kind message. Have a great holiday season.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2023
order received quickly, complete, it's delicious
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Response from Kanata
Thank you Benjamin for your positive feedback. Enjoy your order!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2023
very smooth site to use.
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Response from Kanata
Thank you for your feedback. We are trying to make the site as easy to use as possible. We are also available by phone. We wish you happy holidays.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2023
The cheese for the poutine was good, however, I did not find the flavor of the sauce that I had in Montreal?! Otherwise, Kanata is a serious company.
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Response from Kanata
Thank you Marie. We are delighted that the cheese for the poutine pleased you. We will take your comment about the flavor of the sauce into account to improve the diversity of our offer. Thank you for your feedback and for your trust in Kanata!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2023
I order every year a little before Christmas and as every year a quick shipment with a little thoughtful note inside the package. It's nice to open the package.
Thank you for the professionalism and attention.
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Response from Kanata
Thank you Sonia. We are delighted that our quick shipment and the little thoughtful note contributed to making your experience special. Thank you for your loyalty and kind words. We are thrilled to be able to contribute to your end of year celebrations. Have a great holiday season.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2023
All the products are a wonder. First test of the poutine and it was as good as in Montreal. Slight delivery issue but resolved very quickly. It is well worth the 5 stars. Thanks again to the Kanata team and have a great end of year celebration.
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Response from Kanata
We are delighted that you enjoyed our products and that the poutine met your expectations. Thank you for your understanding regarding the slight delivery issue, and we are happy to have resolved it quickly. The entire Kanata team also wishes you a wonderful end of year celebration!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2023
Fast shipping
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Thank you Louise for your stars
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2023
Perfect
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Response from Kanata
Thank you Séverine for your stars
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2023
Very satisfied with the products - too bad a number of gift sets and products are unavailable
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Response from Kanata
We are delighted that you are satisfied with our products. We understand that the unavailability of certain boxes and products can be disappointing. We are constantly working to improve our stock and assortment. Thank you for your understanding, and feel free to come back to check our selection to discover new options. We appreciate your support!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2023
Very pleasant site and very easy to use. Wide choice of products. Very well packaged and fast delivery.
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Response from Kanata
Glad you liked the site and that the delivery was fast! Thank you for your support.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2023
Very fast delivery and very well packaged. Moreover, the content was up to the promises made.
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Response from Kanata
Happy that the delivery was fast, the packaging careful, and that the content met your expectations. Thank you for your positive feedback! Have a good holiday season
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2023
Following a trip to Canada, I found the products I had used during my stay. So I placed an order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2023
I am very touched. I live in Normandy and my last package arrived under heavy rain, my maple syrup popcorn were stuck... I just received new ones, in plastic, perfect for filling my grandchildren's Christmas stockings! Thank you Emilie, thank you to the whole team! Invaluable trustworthy human relations. Lysa D.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2023
I love this site, the products offered, the quality of the shipment with the little notes from the preparers. All this means that I made my 2nd order and probably not the last!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2023
Products conform to the description and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2023
What to say? Nothing. Everything is perfect, from the order to the delivery, completed in less than 5 days. Thank you Emilie for preparing the package
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2023
Great, a super customer service, really top-notch, quality products, fast and careful shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2023
Delivery arrived quickly and the products haven't been tasted yet because of the Christmas calendar
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2023
Order compliant and fast delivery. Very good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2023
Well-designed site. Fast and compliant delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2023
Fast delivery. Products very well packaged and protected with a nice graphic touch on the packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2023
The order went well within the allotted time
no problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2023
Very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2023
Fast delivery and very well protected products. Thank you also for the little gifts. I recommend Kanata
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2023
Great ordering / delivery process
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2023
Always perfect with Kanata
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2023
Fast delivery, well packaged, everything is perfect as usual. And the message and drawing from Erwan the caribou always makes us smile :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2023
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2023
NO PROBLEMS PERFECT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2023
Very large selection of quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2023
Pleasant to browse, smooth, nothing to say.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2023
Very satisfied with the items ordered on Kanata, easy site for navigation, top customer service
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