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Rating: 5 out of 5
Easy navigation. Good products. A bit of Quebec at home
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Customer reviews of Kanata
Trust Attestation
4,9
/5
Overall rating: 4,9 out of 5
Based on 5 010 published reviews
Summary of reviews
Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.
5 star reviews
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Rating: 5 out of 5
Delivery on time. Excellent quality products identical to those found in Quebec!!!
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Rating: 5 out of 5
A great site that brings Canada to us. Top delivery and very well protected (presence of bottles in our order). Thoughtful dedication from Ewen the caribou. Great site, I recommend 100% if you want to find Canada at home
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Rating: 5 out of 5
Great flag thank you!
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Response from Kanata
Thank you Sylvain for your positive feedback
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Rating: 5 out of 5
I was skeptical when I saw the post on Facebook and reassured when I saw that I could pay via Pay Pal.
I will recommend products while waiting to return to Quebec
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I will recommend products while waiting to return to Quebec
Response from Kanata
Hello Daniel, We offer several payment methods including Paypal. Our card payments are processed by Credit Agricole du Morbihan (our warehouses are in Brittany) Thank you for trusting us... I hope you can return to Quebec soon. Have a nice day. Emilie
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Rating: 5 out of 5
second time we order from Kanata, we are very happy
very good customer service
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very good customer service
Response from Kanata
★★★★★ Thank you Camille!
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Rating: 5 out of 5
Perfect
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★★★★★ Thank you Jennifer for your stars
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Rating: 5 out of 5
Always top service and products. Very fast delivery!
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Response from Kanata
We try to process all orders on the same day. Thank you for your feedback Muriel
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Rating: 5 out of 5
Great delivery plus a very nice little attention from Ewen the Caribou. Thank you very much, very nice
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Response from Kanata
I am jealous.... Ewen is the most talented at drawing Caribous! I will pass it on to him. Thank you for your warm message Julien. Have a nice end of the day. Emilie
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Rating: 5 out of 5
Always on top!
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Response from Kanata
Thank you Natasha for these beautiful stars that please us and support us! Have a nice end of the day. Emilie
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Rating: 5 out of 5
Very well done, with choice
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★★★★★ Thank you Jean Michel. Have a good holiday season! Emilie
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Rating: 5 out of 5
Perfect and fast delivery
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Thank you Catherine. Have a good end of year celebration
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Rating: 5 out of 5
In line with our expectations
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★★★★★ Thank you Annie
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Rating: 5 out of 5
Very happy with the quality of the products and the handling of the order, from preparation to delivery.
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Response from Kanata
I will pass your satisfaction message to the whole team. Thank you Marie Ange!
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Rating: 5 out of 5
XXXXX
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Thank you Daniel!
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Rating: 5 out of 5
Fast delivery and in very good condition... well packaged for the bottles ... I am very pleased ...
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Response from Kanata
We recycle all our boxes to pack your bottles. A recycled and recyclable packaging. Our environmental impact is at the heart of our activity. Our project for 2024: to import by sailing boat! Thank you Nathalie for your support!
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Rating: 5 out of 5
Fast and efficient service! I recommend and will recommend on the site :)
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Response from Kanata
A big thank you Christian. I will pass it on to the whole team. Have a nice day. Emilie
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Rating: 5 out of 5
Fast delivery, excellent products well packaged and very well protected with a nice note with each order.
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Response from Kanata
To convey a bit of our good mood in your packages... to make you smile when you open it. That's our goal! Successful! Thank you Muriel for your warm feedback
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Rating: 5 out of 5
Trusted site, fast shipping and careful packaging
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Response from Kanata
Thank you Jennifer
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Rating: 5 out of 5
No problems, it's good
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Response from Kanata
Thank you Christina for your feedback. Have a nice day
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Rating: 5 out of 5
Great as usual
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Response from Kanata
Thank you for your loyalty Nathalie
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Rating: 5 out of 5
Perfect! Great products, impeccable delivery. I recommend +++
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Response from Kanata
⭐️⭐️⭐️⭐️⭐️ Thank you Frédérique
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Rating: 5 out of 5
Everything was perfect as usual!
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Thank you Laurence for your message
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Rating: 5 out of 5
Never disappointed, very good products, well packaged, fast delivery, a nice little message. I recommend.
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⭐️⭐️⭐️⭐️⭐️ A big thank you Danièle for your kind message. I will pass it on to the whole team. Have a nice day
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Rating: 5 out of 5
Thank you, we were very touched by the little personalized note inside the package!
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Response from Kanata
Hello François for your feedback. Indeed, all the order preparers are very invested in the proper realization of your packages or gifts. They do not have the opportunity to meet you, so a message or a drawing is their way of greeting you. I will pass on your kind message. Have a nice day. Emilie
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Rating: 5 out of 5
Great site, you can find plenty of Canadian products, especially real maple syrup of excellent quality and gluten-free pancake mixes, the best because I am intolerant.
Easy navigation on the site and very fast shipping and delivery
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Easy navigation on the site and very fast shipping and delivery
Response from Kanata
Thank you Agnès for your positive feedback. We try to offer a wide range, including gluten-free. If you have other gluten-free products you would like to find, please let us know. Have a nice day. Emilie
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Rating: 5 out of 5
It's just incredible, everything is there, package wrapped with great care and personalized :)
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Response from Kanata
Glad you liked it. I will pass your kind message to the whole team... the order preparers love to read your messages. Have a nice day Emilie
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Rating: 5 out of 5
Fast and quality service! Thank you to Mélodie for her diligence!
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Response from Kanata
I will pass this on to Mélodie. She will be very happy to read your kind message. Have a nice day Emilie
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Rating: 5 out of 5
Very well packaged, and a little surprise gift as well. I recommend.
Inexpensive
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Inexpensive
Response from Kanata
⭐️⭐️⭐️⭐️⭐️ A big thank you Michel for your feedback! Have a nice day
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Rating: 5 out of 5
Perfect items
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Thank you Kevin for your stars!
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Rating: 5 out of 5
The team is very responsive and attentive to the customer, top-notch. I will definitely place more orders.
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Rating: 5 out of 5
I received everything without any problem and without breakage, my wife who comes from Quebec is very satisfied!
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Response from Kanata
Glad to know that our selection of Quebec products pleases you. A bit of Quebec in France, to remind your wife of her home country. (...I hope she will let you taste them) Enjoy tasting
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Rating: 5 out of 5
Perfect communication and fast and careful shipping! Thank you for everything
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Response from Kanata
With pleasure, have a nice day Malcolm!
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Rating: 5 out of 5
Excellent
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★★★★★ Thank you for your stars Serge
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Rating: 5 out of 5
Well packaged, super little note that brings a smile when opening the package, I love it
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Response from Kanata
Mission accomplished! You gave the smile! A big thank you for your feedback!
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Rating: 5 out of 5
Impeccable. Order, delivery. I am delighted with the product received. Thank you
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Response from Kanata
Thank you Christiane for your positive feedback. Enjoy tasting and have a nice day. Emilie
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Rating: 5 out of 5
User-friendly site, very easy to find what you're looking for
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Response from Kanata
Thank you Christian, I will pass it on to the whole team. Have a nice day
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Rating: 5 out of 5
Tigidou!!! The taste of Quebec is back home. Very good products, only quality. I love it Perfect when you're homesick!
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Response from Kanata
Hello Reine, Thank you very much for your feedback! Kanata, the bridge between Quebec and France
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Rating: 5 out of 5
As always with Kanata, order received quickly and perfectly packaged.
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Response from Kanata
Hello Stéphane, Thank you for your friendly message!
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Rating: 5 out of 5
Always satisfied with Kanata. Good quality products typical of Canada. Delivery received in perfect condition with the little message that makes you happy. I think the person at the pickup point will visit your site because she asked me a lot of questions!!
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Response from Kanata
Hello Mélanie. Thank you for your encouraging message! We will reserve a nice culinary trip to Canada for her.