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S
Rating: 1 out of 5
Very very disappointed
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Customer reviews of Kdo Jouets
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 1 296 published reviews
1 star review
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Rating: 1 out of 5
Very disappointed with my last order as I never received it and impossible to reach customer service either by email or by phone.
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D
Rating: 1 out of 5
I still haven't received my order... it's July 7th, I ordered on June 24th! It was also a gift for my daughter's teacher... How to say it, it's really missed... When at first it was clearly indicated that I would receive it before July 4th... I even wonder if I will really receive anything.... But anyway, it will be too late....
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S
Rating: 1 out of 5
2nd order placed and the delivery deadline has not been met, to this day I have not received my order. Best regards.
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L
Rating: 1 out of 5
Customization on the surfboard on the vehicle and not on the vehicle itself and in large font so very disappointed!
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J
Rating: 1 out of 5
I've only received half of my order, and I've paid the price for 2 items. I'm waiting to hear from the company, but it's taking a while.
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I
Rating: 1 out of 5
I still haven't received my parcel!!! Delay not respected
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U
Rating: 1 out of 5
Fast delivery, very poor quality item. The origin of manufacture in China was not specified before the purchase.
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F
Rating: 1 out of 5
I am disappointed, I ordered 2 pairs of ski boots and one of the pairs is not in the size I ordered, i.e. 33-36 instead of 37-40.
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Response from Kdo Jouets
Hello,
Indeed, you have suffered an error on our part in the size of slippers ordered. However, our team offered you the right size in express, you refused. We have therefore refunded the pair of shoes received in the wrong size.
Please accept our sincere apologies for this error.
Sincerely yours.
Indeed, you have suffered an error on our part in the size of slippers ordered. However, our team offered you the right size in express, you refused. We have therefore refunded the pair of shoes received in the wrong size.
Please accept our sincere apologies for this error.
Sincerely yours.
S
Rating: 1 out of 5
Broken object
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A
Rating: 1 out of 5
Dear Madam, Dear Sir, The 6 were distorted. I am extremely disappointed... I had already ordered some long-legged sheep and wanted to repeat the experience for gifts. What a surprise when I saw that the 6 were deformed! I would like to ask you for a refund, they are in a terrible state, their heads do not look at all like the ones I ordered before and are not at all faithful to the picture. Can I get a refund or other Sheep that look like the picture please? I will gladly send you pictures if you want proof. They are awful. I can't offer them. Thank you very much for your reply.
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Response from Kdo Jouets
Hello, We will refund your order. The long legged sheep plushies are normally identical to the pictures and we have NEVER had any complaints about this item.
A
Rating: 1 out of 5
Incorrect packaging of fragile objects
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A
Rating: 1 out of 5
I'm very pleased with the service and the quality of the product. I'm very pleased with the service and the quality of the product. A little bit very disappointed
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Response from Kdo Jouets
Hello, Following our telephone conversation, I confirm the delivery error committed by the colissimo service. Please accept our sincere apologies. Sincerely
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