Item delivered several days late... Very unpleasant communication with the after sales service.
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Response from Kdo Jouets
Hello, Indeed your order was shipped with delay because one of your ordered article was out of stock (Ref 32709) as indicated on the article card, the shipping date was mentioned. Concerning the exchanges, no telephone exchanges are recorded in our database, only an e-mail from you to which we took care to answer as soon as possible. Please accept our most sincere greetings. The KDO-JOUETS.COM team
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Lucie H.
Rating: 4 out of 5
Very good
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Pascale M.
Rating: 3 out of 5
Fast delivery. Original products. The mug is a bit damaged on the handle. Paint on 1mm burst. No time to change. Offered like this. It's a shame.
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Jessica S.
Rating: 4 out of 5
Fast delivery.
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Michèle H.
Rating: 4 out of 5
The product is in conformity but it was sent to my address whereas it was intended for Mrs Jacqueline Palméri 9 rue louise michel à Marly 59770
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Chantal V.
Rating: 4 out of 5
Ràd, I found my happiness
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Michèle B.
Rating: 4 out of 5
Nice and easy to access site. Fast order and delivery
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Nadine L.
Rating: 4 out of 5
I found the delay a bit long, it was noted delivery in 48h.
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Petit E.
Rating: 4 out of 5
Very good, good quality, and fast delivery
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Jean J.
Rating: 4 out of 5
clear site
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Elisabeth C.
Rating: 4 out of 5
VERY HAPPY WITH MY ORDER, CORRESPONDS TO WHAT I WANTED
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Ctahrine P.
Rating: 4 out of 5
product conforms and delivery is fast
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Michele F.
Rating: 4 out of 5
I had a hard time finalizing after payment... item declared in stock and finally out of stock But very satisfactory phone contact
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Clémence J.
Rating: 4 out of 5
I'm very pleased with the quality of the product and the service. I'm very pleased with the quality of the service and the quality of the product.
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Josselyne M.
Rating: 4 out of 5
I would have preferred more choice in the delivery points near my home. I would have preferred to have more choice of delivery points near my home, such as Carrefour in Ville du Bois or the Templar Bookshop in Balizy.
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Fanny M.
Rating: 4 out of 5
The only downside is that the cost of shipping is a little too high.
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Louise B.
Rating: 4 out of 5
Quick search, account creation too. Affordable shipping costs and fast delivery (2 days)
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Fanny H.
Rating: 4 out of 5
Well
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Damien S.
Rating: 4 out of 5
compliant order! (for a successful gift). Thank you!
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Julien L.
Rating: 4 out of 5
Easy and reliable site. You can order with confidence. The prices are a bit high but you have to take into consideration the reactivity of treatment and the large choice available.
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Laurent B.
Rating: 4 out of 5
Everything went well (order, delivery). High delivery costs.
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Sophie P.
Rating: 1 out of 5
Broken object
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Annette L.
Rating: 4 out of 5
Large selection of plush and other
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Anonymous A.
Rating: 4 out of 5
48 hour deadline not respected
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Anonymous A.
Rating: 4 out of 5
The products on the site should be more "zoomed" otherwise we do not understand well.
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Anonymous A.
Rating: 3 out of 5
Deadlines met, good order processing
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Anonymous A.
Rating: 4 out of 5
Quick
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Anonymous A.
Rating: 4 out of 5
I'm not sure what the problem is, but I'm not sure what the problem is, so I'm not sure what the problem is. Is it so that we buy something else? That's not so good, only confusing and not very ethical...
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Anonymous A.
Rating: 4 out of 5
I received my order and it was on time.
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Anonymous A.
Rating: 3 out of 5
Hello, I ordered 2 mugs with the effigy of Alsace, on one of the mugs we could put the first name, I specified it, but it was not done! I am very very disappointed!
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Response from Kdo Jouets
Hello, We received your notice. It was an oversight on our part. Please let us know the first names you would like on the mugs so that we can make the necessary arrangements. Please accept our sincere apologies for this inconvenience. Sincerely
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Anonymous A.
Rating: 4 out of 5
satisfied
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Anonymous A.
Rating: 1 out of 5
Dear Madam, Dear Sir, The 6 were distorted. I am extremely disappointed... I had already ordered some long-legged sheep and wanted to repeat the experience for gifts. What a surprise when I saw that the 6 were deformed! I would like to ask you for a refund, they are in a terrible state, their heads do not look at all like the ones I ordered before and are not at all faithful to the picture. Can I get a refund or other Sheep that look like the picture please? I will gladly send you pictures if you want proof. They are awful. I can't offer them. Thank you very much for your reply.
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Response from Kdo Jouets
Hello, We will refund your order. The long legged sheep plushies are normally identical to the pictures and we have NEVER had any complaints about this item.
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Anonymous A.
Rating: 4 out of 5
The product was as described and the delivery time was respected. The only drawback is that one of the two eggcups had a small chip, even though it is very well packaged.
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Anonymous A.
Rating: 4 out of 5
Delivery on time Product conforms
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Anonymous A.
Rating: 3 out of 5
Order shipped on time
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Anonymous A.
Rating: 4 out of 5
content
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Anonymous A.
Rating: 4 out of 5
No message to say it happened
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Anonymous A.
Rating: 2 out of 5
I am not very happy because a pen that I received did not even write, it did not have the inside part with the ink and no tip of the pen. I wanted to send you an email but in the end I didn't do anything because I think it would have been complicated and all that for a pen. But since you want to know, I'll tell you and next time I'll check them before sending them
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Anonymous A.
Rating: 4 out of 5
CLEAR.
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Anonymous A.
Rating: 4 out of 5
Well
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