Customer reviews of Kdo Jouets

After 8 days, I still haven't received my order, and I don't have an estimated delivery date, so it's hard to put more than 2 stars on it. And I can't give an opinion on the plushies either, without having seen and touched them.

Fast shipping but wrong product delivered.

Despite my order I still have not received the package for 1 month.

Order received damaged mail send waiting for a response

I made a purchase that was shipped on Wednesday, April 28 and chose the 48 hour delivery. Today, Monday, May 3, the package is still not in the post office. Very disappointed for my son who is waiting impatiently.

Item delivered several days late... Very unpleasant communication with the after sales service.

I am not very happy because a pen that I received did not even write, it did not have the inside part with the ink and no tip of the pen. I wanted to send you an email but in the end I didn't do anything because I think it would have been complicated and all that for a pen. But since you want to know, I'll tell you and next time I'll check them before sending them

Very long waiting time to receive my delivery, slow customer service to react to this problem. Little (no) information available on the status of the order and a loss of confidence quickly sets in for new customers. To improve this service I recommend that you keep your customers informed of delivery delays, without waiting for 2 emails of dissatisfaction. I did however appreciate the gesture of having the order shipped once I had received my second email and I appreciated receiving a stuffed animal identical to my order as an apology. Thank you for this gesture. However, if in the future I am in a hurry to receive an order in a short period of time, I will not rely on this site again.

Delivery time much too long

The gift arrived as ordered. I paid extra to have it wrapped and ready to give and I received a piece of red gift paper that was not cut out properly! It is very disappointing!

I'm very pleased with the service and the quality of the product. I'm very pleased with the service and the quality of the product and the quality of the service.

I was very disappointed with the delivery and the gift wrapping paper that I ordered and paid for... the stuffed animal arrived already frayed.