Customer reviews of Kdo Jouets

Very long waiting time to receive my delivery, slow customer service to react to this problem. Little (no) information available on the status of the order and a loss of confidence quickly sets in for new customers. To improve this service I recommend that you keep your customers informed of delivery delays, without waiting for 2 emails of dissatisfaction. I did however appreciate the gesture of having the order shipped once I had received my second email and I appreciated receiving a stuffed animal identical to my order as an apology. Thank you for this gesture. However, if in the future I am in a hurry to receive an order in a short period of time, I will not rely on this site again.

The item was as expected. The item was not in stock and was out of stock with the supplier. The delivery took longer than expected but the delay was well compensated by a call from the seller to inform me and by a commercial gesture on the delivery costs, a sign of a serious merchant. I recommend

The gift wrapping is not good and I didn't get my note with a little bit of decay.

fast and very well packed

Good. But not easy to understand if the order is well taken into account

Practical and fictional site

The plushies are nice but the dog and the marmot are not very well finished I think.

Delivery a little expensive for a delivery in a point relay

The shipping costs are way too expensive compared to the price of the article! Even higher than the item ordered ! It's good because I had no other choice !

nothing to report

Nothing to say

Nothing to say

Easy site

Well

I am very pleased with the service and the quality of the product.

Delivery time much too long

serious

very short delivery time :-) Unfortunately, the value of the goods indicated on the invoice for customs was not correct: value of the shoes = EUR 68.60 + shipping costs = EUR 13.84. We had to pay customs fees of CHF 22.75! (if you would have put the price of EUR 59.16 - price of the 2 pairs - we would have paid no customs fees!)

....

Fast order processing.

Well done site

Satisfied

no problem

Well

Well

Delivery a little long after purchase

The gift arrived as ordered. I paid extra to have it wrapped and ready to give and I received a piece of red gift paper that was not cut out properly! It is very disappointing!

Serious site. Respect of the commitment.

GOOD (but we had difficulties to register our payment by e carde).

Fast and efficient

found plush/soft toy reference, easy to order.

I have just received my order and I am very pleased with the service and the quality of the product. I would like to thank you very much for the excellent service you have given me.

It was only the comforter ordered...

First time ordering from this site. Fast shipping

Plushies less beautiful in reality.

The only place where we can still find our baby's blanket

Very attractive

Satisfied Very fast delivery I recommend

Very good

Very good site