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A
Rating: 3 out of 5
Very good, but I had asked for customization and it arrived without...
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Customer reviews of Kdo Jouets
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 1 296 published reviews
3 star reviews
Reset filtersH
Rating: 3 out of 5
I bought this cuddly toy to replace my grandson's lost comforter. Unfortunately, I received the package today. The plush is identical. And it's really very good quality. My grandson loves it. But I'm very disappointed with the delivery times, especially as I had chosen express delivery for 17 euros! It's a real shame that customer service didn't accept to make a commercial gesture for this delay. A discount on a future order would have been the best thing. 😞😞
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V
Rating: 3 out of 5
It's not personalized as requested. There is an impact, the paint has jumped. It's small but it shows.
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N
Rating: 3 out of 5
Personalization on a label not great
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H
Rating: 3 out of 5
I ordered a chiffon doll personalized with my granddaughter's first name. I was a little disappointed because I thought that her first name would be embroidered on the doll and not glued on a plastic clip sewn onto the doll. Sincerely
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A
Rating: 3 out of 5
Fine
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S
Rating: 3 out of 5
I'm disappointed because I made an order for a personalized doll and I receive a simple doll with no first name, for the quality frankly it's expensive, and the plush stork is too small compared to the photo.
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T
Rating: 3 out of 5
Order conforms, shipped quickly However, delivery not at all to the right mondial relay point, 1h round trip on foot instead of 5min.
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B
Rating: 3 out of 5
I am not disappointed by my purchase but by its personalization which consists in putting a sticker.
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F
Rating: 3 out of 5
Error of size in the articles delivered compared to the order On the other hand beautiful quality of the product Too bad that the orders are not seriously prepared and consequently errors in the delivery harmful for the customer
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Response from Kdo Jouets
Hello, Frédérique.
You have indeed suffered an error in the preparation of your order. We have sent you back the right size as soon as possible and offered you a pair of slippers.
Please accept our sincere apologies.
The KDO-JOUETS team
You have indeed suffered an error in the preparation of your order. We have sent you back the right size as soon as possible and offered you a pair of slippers.
Please accept our sincere apologies.
The KDO-JOUETS team
M
Rating: 3 out of 5
Too bad, the ties to hang the stuffed animals broke
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M
Rating: 3 out of 5
The word did not appear
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F
Rating: 3 out of 5
Error on the order received. Waiting for the right size package.
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P
Rating: 3 out of 5
I think it's a shame that there are so many costs. I'm practically doubling my purchase. On the other hand, everything is perfect for my customizable order. Sincerely Patricia
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C
Rating: 3 out of 5
order conforms but I thought the product was of better quality, I am disappointed at this level
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P
Rating: 3 out of 5
Good ease of ordering on the site, fast delivery. I'm not sure how much I'm going to pay for this, but I'm sure I'll be able to pay for it in the future.
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P
Rating: 3 out of 5
Fast delivery. Original products. The mug is a bit damaged on the handle. Paint on 1mm burst. No time to change. Offered like this. It's a shame.
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A
Rating: 3 out of 5
Deadlines met, good order processing
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A
Rating: 3 out of 5
Hello, I ordered 2 mugs with the effigy of Alsace, on one of the mugs we could put the first name, I specified it, but it was not done! I am very very disappointed!
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Response from Kdo Jouets
Hello, We received your notice. It was an oversight on our part. Please let us know the first names you would like on the mugs so that we can make the necessary arrangements. Please accept our sincere apologies for this inconvenience. Sincerely
A
Rating: 3 out of 5
Order shipped on time
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A
Rating: 3 out of 5
Very large selection, reasonable prices. But not respecting the delivery time (order received in 5 days having paid a higher delivery rate to receive it in 48h).
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A
Rating: 3 out of 5
Shipping costs too expensive
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A
Rating: 3 out of 5
Product error: I ordered a blue mug and received it in red
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A
Rating: 3 out of 5
The gift wrapping is not good and I didn't get my note with a little bit of decay.
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A
Rating: 3 out of 5
Well done site
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A
Rating: 3 out of 5
Delivery a little long after purchase
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A
Rating: 3 out of 5
I have just received my order and I am very pleased with the service and the quality of the product. I would like to thank you very much for the excellent service you have given me.
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Response from Kdo Jouets
Hello, Indeed you paid 1.50 for a gift wrap plus a message but this was forgotten by our team. We will refund the 1.50. Please accept our sincere apologies. Sincerely The KDO-JOUETS.COM team
A
Rating: 3 out of 5
It was only the comforter ordered...
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A
Rating: 3 out of 5
Plushies less beautiful in reality.
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A
Rating: 3 out of 5
Very good site
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A
Rating: 3 out of 5
I am a little disappointed because the plush does not look too much like the one I found on a Christmas market last year, and a little deformed compared to the photo of the site ... However the delivery was extremely fast and the package was in good condition!
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A
Rating: 3 out of 5
Not bad, only downside is the payment by card. There is no check!
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A
Rating: 3 out of 5
I ordered 2 identical plush toys (to make backup comforters for my baby) but received 2 different ones.
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A
Rating: 3 out of 5
I liked to communicate by phone with a person on the delivery but to my question for the size of the slipper I was very very disappointed because slippers too small... never put on!
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A
Rating: 3 out of 5
As described
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