Customer reviews of Kiwi Saint Tropez

A lot of product - a bit expensive, but beautiful quality

The return conditions mention 'free return' This is misleading!! At the time of making this return, a payment of 8 euros is requested! This is shameful

Ok

I bought 2 white linen tank tops - the first one was perfect - when I opened the package last night all the backs of the tank tops were stained - Today I will wash it and hope the stains will disappear - To be continued

Non ricevo l'etichetta di reso chiesta 10 giorni fa

It is outrageous to have to bear shipping costs and even more. In short, on an order of 49 euros, I lose a total of 13 €. If I could have put zero, I would have done it.

The alert on the product availability worked well ... So I was able to benefit from the sales on the desired model :)

Y

Given the prices of swim shorts, it's incomprehensible that you still have to pay so much for a return. On the other hand, the swim shorts were shiny, which I didn't find nice at all.

I regret to say that my opinion is negative: I had ordered two swimsuits: the first in size 3 and the size 4 for the second. You sent both swimsuits in size 3 and the first one fits me but the second one is too small for me! I tried to do what was necessary to return it but it turned out too complicated and I therefore gave up! Furthermore, Swiss Post sent me a customs bill of 25 francs!!! This import was not announced to me at the time of the order. There you go, I regret it, I knew your items because I had bought them in Cogolin at your store and I thought I could still enjoy your items that I have always appreciated for their good quality. But I will never make an online purchase again... too bad because I probably won't have the chance to come to your stores in France. Best regards. Marlise

I bought a beach towel. It seemed to me that the pricing policy was set given the quality of the products and a few days later I found the same product at half price online. I got scammed.

Top

I still haven't received the 2 Emilie Potter swimsuits. I am unhappy. No progress on the delivery link. I wish to be refunded if I am not delivered 06 09 16 39 75

The clothes are lovely, the delivery etc fine and the customer service good however, the website not so and could do with a lot of improvement,

Shipping costs at purchase and shipping costs for return!!! So increased purchase cost Very uncommercial approach.

Fits well

Yellow bandeau swimsuit: the bottom is perfect but the top (bandeau) looks terrible in terms of seams: it gaps at the bottom and is too tight at the top (tried in every way) in short super ugly or to stay alone at home.

Quality not top Difficulties in adjusting the length of the legs Not the same size originally

I never revived the order I placed ns also paid for.

Getting your money back after returning is incredibly difficult.

Ottima borsa ....buona fattura!

The swimsuits are small and I realized it too late

Nice sweater received quickly but it fades strongly in the wash (washed cold by hand)

Way too expensive for mediocre quality

The return of my purchase was not easy and moreover I had to pay the sum of 8 € before I could make this return.

Very well thank you

Very beautiful quality and very beautiful products, I recommend ++++

Product quality and delivery speed

Good.

I ordered two identical small pouches for two little sisters for their birthday, I received two different pouches, nothing to do very disappointed

No I’m not satisfied because I didn’t receive my parcel yet, even if it says on the tracking number that my parcel is delivered, but it was not delivered to me or to any of my neighbours. Sadly you are using German DPD as logistic and by them the parcels get often delivered in the wrong addresses or don’t delivered at all. Most of their delivery drivers don’t read. And don’t speak German / English so they just don’t care …

Fast shipping. Easy return. Minor downside. Shipping costs are not refunded.

I still have not received my order, many weeks after placing it.

I picked it up on my own from the courtiers .. I understand it was not your fault! When I tried on the elastic band of the top of the bikini was broken.. I had it mend! I left for the weekend and the bottom elastic band was broken!! ???

I cannot get a refund for items that do not fit me. Classically I have 14 days to return and request a refund.

Being retired and no longer having a large income but still attracted to your brand, I take advantage of the sales and I am satisfied because buying on sites......frightens me

Product meets expectations and fast delivery.

I am very satisfied with the bikinis themselves, but returning from Belgium does pose some problems. It is quite costly from Belgium. I happened to drive through France so I dropped it off at the post there. They had received the package the next working day, but I have been waiting for the refund for 10 days now.

Nice price, fast delivery, product as seen online, package intact.

Returns from Belgium must be paid for by the customer. I find this unacceptable. This is not mentioned anywhere. And I had to email countless times to find out that the return does not go through Kiwi. I only received the address.