Customer reviews of Kiwi Saint Tropez

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 1 448 published reviews

Summary of reviews

Kiwi Saint Tropez delivers fast and reliable service with clear delivery timelines and smooth exchanges, supported by responsive customer service and easy-to-use procedures. Customers praise the quality and fit of swimsuits and beachwear, noting detailed compliments on fabric, design, and comfort, along with the practicality of easy ordering and quick shipping. The store earns praise for consistent product conformity to descriptions, attractive pricing for quality items, and efficient handling of orders and returns, creating a reassuring shopping experience. Overall, customers highlight repeat purchases, timely delivery, and positive interactions that reinforce trust in the brand.

Reviews 1, 2 and 5 stars

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M
Milea
Rating: 5 out of 5
Good quality and fast shipment
Response from Kiwi Saint Tropez
Thank you very much for your feedback :)
L
Laurent
Rating: 5 out of 5
Quick delivery, interesting price and great product. I will recommend.
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Response from Kiwi Saint Tropez
Thank you very much for your feedback :)
B
Brigitte M.
Rating: 5 out of 5
Never disappointed with your collection, I love it, too bad you don't reward your loyal customers.
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Response from Kiwi Saint Tropez
Thank you very much for your feedback. We do have a campaign in place for our loyal customers. We will get back to you by email on this matter :)
M
Marie N.
Rating: 2 out of 5
I have two dresses of the same model. Ordering a 3rd one 20 cm longer.
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Response from Kiwi Saint Tropez
Hello, we have just sent you your free return label by email. You can return the item, and we will refund you as soon as we receive it.
U
Unknown
Rating: 5 out of 5
Was great, fast and effecient process! Thanks!!!! *****
Response from Kiwi Saint Tropez
Thank you very much for your feedback :)
D
Daniela S.
Rating: 5 out of 5
the cover-up bought is very nice, the photo and the information on the website describe the article very well, the size was perfect and the delivery was on time. I will definitely repeat the purchase
Response from Kiwi Saint Tropez
Thank you very much for your feedback :)
B
BRANDT G.
Rating: 5 out of 5
Item conforms to the description - minimalist packaging considering the little care that transport takes, I was lucky to receive my package with the sweater intact.
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Response from Kiwi Saint Tropez
Thank you very much for your feedback. Our items are shipped in opaque pouches specially designed for sending packages.
L
Lahaye
Rating: 5 out of 5
I am, as always, very satisfied. The advisors I have on the phone as well as the ordered clothes.
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Response from Kiwi Saint Tropez
Thank you very much for your feedback :)
A
Anaïs
Rating: 5 out of 5
Speed of delivery, conformity of the product: size, shape, color, everything is perfect!
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Response from Kiwi Saint Tropez
Thank you for your feedback :)
V
Valérie L.
Rating: 5 out of 5
Efficient and compliant
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Response from Kiwi Saint Tropez
Thank you for your feedback :)
N
Nathalie
Rating: 5 out of 5
Very nice multicolored pouches
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Response from Kiwi Saint Tropez
Thank you for your feedback :)
I
Iryna K.
Rating: 5 out of 5
Great customer service! I appreciated the support and quick shipment
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Response from Kiwi Saint Tropez
Thank you very much for your feedback :)
F
FRANCOISE
Rating: 5 out of 5
I am very satisfied with the after-sales service, I returned a swimsuit that was too small, my refund arrived in less than a week in my account!!!! Excellent responsiveness!!! Well done!
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Response from Kiwi Saint Tropez
Thank you very much for your kind feedback :)
B
Bob
Rating: 5 out of 5
Just perfect
Response from Kiwi Saint Tropez
Thank you :)
A
Amanda
Rating: 5 out of 5
Wonderful dresses for summer, so good I have bought two of some! Great range of colours too.
Response from Kiwi Saint Tropez
Thank you very much for your feedback :)
L
L. G.
Rating: 5 out of 5
Product received conforms to what was ordered. I had requested a delayed delivery. Kiwi perfectly respected my request. I have had several items from this brand for a long time and the quality is always there. Keep it up.
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Response from Kiwi Saint Tropez
Thank you very much for your feedback :)
R
Richard F.
Rating: 5 out of 5
Very bright and flattering swimsuit with however a few changes compared to my Kiwi collection: No back pocket, a slightly larger but comfortable size, and a slightly longer leg length. Beautiful swimsuit!
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Response from Kiwi Saint Tropez
Thank you very much for your feedback :)
F
FREDERIC T.
Rating: 5 out of 5
Ease of ordering, delivery times always respected (whether at a relay point or home delivery: I have experienced both)
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Response from Kiwi Saint Tropez
Thank you very much for your feedback :)
C
cliente
Rating: 5 out of 5
the online site is easy to use and it is easy to understand what products you are going to receive. I know I can always trust Kiwi for it's quality.
Response from Kiwi Saint Tropez
Thank you very much for your kind feedback :)
D
Danièle
Rating: 5 out of 5
Delivered quickly. Compliant with the description. Return processed quickly.
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Response from Kiwi Saint Tropez
Thank you very much for your feedback :)
E
E A.
Rating: 5 out of 5
Lovely clothes and get shipped to the UK in a few days. Great customer care.
Response from Kiwi Saint Tropez
Thank you very much for your feedback
E
Ellen
Rating: 1 out of 5
I ordered a dress, you charged me $25 plus $17 shipping. I never received the dress. You sent no explanation, refunded me $25 but never refunded me fir the shipping!!! I sent a fraud complaint to my Gold American Express about fraud. We don't tolerate such horrible service in America!
Response from Kiwi Saint Tropez
Hello, We answered the message you sent to us. The parcel left our office but you made a mistake in your address (France instead of USA) We told you that we'll refund you the order and shipping fees when we get your package back) But you can complain to your Gold American Express if you prefer. They will contact us and we'll provide the proof of the shipping and the invoice with the mistake on the address. Regards,
P
Pascale
Rating: 5 out of 5
Always satisfied with my orders, fast delivery, product in line with my expectations!
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Response from Kiwi Saint Tropez
Thank you very much for your feedback :)
C
CLAIRE
Rating: 5 out of 5
Great great products and a great great great customer service.
Response from Kiwi Saint Tropez
Thank you very much for your feedback
P
pascale F.
Rating: 2 out of 5
I am a very loyal customer of your swimsuits because I spend more than half the year in the sun and in the water and they suit me well. I know your models and sizes well and I am disappointed because the one I received was not a 4 but a 3 even though it was labeled 4 and I was able to verify with my previous swimsuits and it was obvious. I was going on a cruise and I couldn't change it, too bad because I threw my money in the air.
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Response from Kiwi Saint Tropez
Hello, you have the option to return the item for a refund or exchange even if you have exceeded your 14-day return period. If the swimsuit has not been worn, washed, and is still tagged, we will proceed with its refund without any problem.
N
Nancy T.
Rating: 5 out of 5
Much more choice than in Belgium in our stores! Easy and quick! I love the patterns with parrots but this year you didn't make any, too bad but I still took 4 that I didn't have.
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Response from Kiwi Saint Tropez
Thank you very much for your feedback :)
H
H. G.
Rating: 5 out of 5
I love Kiwi Saint Tropez!
Response from Kiwi Saint Tropez
Merci pour votre retour :)
E
Emmanuelle L.
Rating: 5 out of 5
Superb swimsuit, well cut, super quality (this is not my first kiwi swimsuit!)
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Response from Kiwi Saint Tropez
Thank you very much for your feedback :)
E
Eva
Rating: 1 out of 5
I have not received the order
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Response from Kiwi Saint Tropez
Hello, we have opened an inquiry with the carrier to find out about the package. We will contact you as soon as we have more information.
B
B. K.
Rating: 5 out of 5
Superb, thank you, danke,
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Response from Kiwi Saint Tropez
Thank you very much for your feedback :)
P
Pascale B.
Rating: 5 out of 5
Efficiency... perfect delivery times
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Response from Kiwi Saint Tropez
Thank you for your feedback :)
N
Nathalie N.
Rating: 5 out of 5
Pretty colors, cuts, etc... Professionalism and competence during shipping, thank you to the whole team
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Response from Kiwi Saint Tropez
Thank you very much for your feedback :)
A
Annie T.
Rating: 5 out of 5
Speed and efficiency
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Response from Kiwi Saint Tropez
Thank you for your feedback :)
C
Client
Rating: 5 out of 5
I am a loyal customer and the service is always top-notch from ordering to delivery! Moreover, the ordered clothes are always in line with the description made on the site! I recommend the brand!
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Response from Kiwi Saint Tropez
Thank you very much for your kind feedback :)
S
Sylvie
Rating: 5 out of 5
Speed and in line with my expectations
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Response from Kiwi Saint Tropez
Thank you for your feedback :)
P
Pascale A.
Rating: 5 out of 5
Choice of swimsuit, quality of products, size guide, shipping speed. Everything is perfect.
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Response from Kiwi Saint Tropez
Thank you very much for your feedback :)
I
Irit S.
Rating: 1 out of 5
Didn't receive my order
Response from Kiwi Saint Tropez
We have checked the tracking of your package. As it left our warehouse on June 26, we cannot yet open an investigation. Delivery to Israel takes an average of 8 working days (Monday to Friday). We will send you the tracking number by e-mail.
V
Virginie
Rating: 5 out of 5
Impeccable, fast shipping.
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Response from Kiwi Saint Tropez
Thank you for your feedback :)
R
Raphael G.
Rating: 5 out of 5
Perfect from start to finish of the order
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Response from Kiwi Saint Tropez
Thank you for your feedback :)
G
Gauthier D.
Rating: 5 out of 5
Very good experience, fast delivery, top staff who respond well to messages left during the order.
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Response from Kiwi Saint Tropez
Thank you very much for your feedback :)