Kiwi Saint Tropez delivers fast and reliable service with clear delivery timelines and smooth exchanges, supported by responsive customer service and easy-to-use procedures. Customers praise the quality and fit of swimsuits and beachwear, noting detailed compliments on fabric, design, and comfort, along with the practicality of easy ordering and quick shipping. The store earns praise for consistent product conformity to descriptions, attractive pricing for quality items, and efficient handling of orders and returns, creating a reassuring shopping experience. Overall, customers highlight repeat purchases, timely delivery, and positive interactions that reinforce trust in the brand.
A lot of product - a bit expensive, but beautiful quality
Translated reviews
Response from Kiwi Saint Tropez
Hello Mrs. Ayache,
Thank you for your message.
We are delighted that everything suits you.
Our sales will start on the 12th.
Have a nice day.
Best regards,
Customer service
V
veronique et eric C.
Rating: 2 out of 5
following a purchase from 24/07/2026
The return conditions mention 'free return' This is misleading!! At the time of making this return, a payment of 8 euros is requested! This is shameful
Translated reviews
Response from Kiwi Saint Tropez
Hello,
Thank you for your message.
Returns are free in France for exchanges and vouchers but not for refunds.
Everything is noted in our general sales conditions and also in the return procedure which is on the back of the invoice.
Have a nice day.
Best regards,
Customer service
C
Cyrille D.
Rating: 4 out of 5
following a purchase from 22/07/2026
Ok
Translated reviews
Response from Kiwi Saint Tropez
Hello Mr. Duvergne,
Thank you for your message.
We are delighted that everything suits you.
Have a pleasant day.
Best regards,
Customer service
M
Marie Pierre C.
Rating: 3 out of 5
following a purchase from 21/07/2026
I bought 2 white linen tank tops - the first one was perfect - when I opened the package last night all the backs of the tank tops were stained - Today I will wash it and hope the stains will disappear - To be continued
Translated reviews
Response from Kiwi Saint Tropez
Hello Mrs. Collado.
We have just read your message.
Why didn't you contact customer service?
We are setting aside two tank tops for you.
We have just sent you a free return label.
The tank tops will be shipped upon receipt of your package.
Best regards,
Customer service
C
Catherine M.
Rating: 4 out of 5
following a purchase from 02/07/2026
The alert on the product availability worked well ... So I was able to benefit from the sales on the desired model :)
Translated reviews
Response from Kiwi Saint Tropez
Hello Mrs. Martin Hervochon,
Thank you for your message.
We are delighted that everything suits you.
Have a pleasant day.
Best regards,
A
Arnaud D.
Rating: 2 out of 5
following a purchase from 30/06/2026
Y
Translated reviews
Response from Kiwi Saint Tropez
Hello Mr. de Verthamon,
Did you have an issue with your order?
Thank you for keeping us informed.
Best regards,
L
Laurence D.
Rating: 4 out of 5
following a purchase from 24/05/2026
Top
Translated reviews
Response from Kiwi Saint Tropez
Hello Mrs. De la chapelle,
Thank you for your kind message.
We are delighted that everything suits you.
We wish you an excellent day.
Best regards,
Customer service
E
Emily L.
Rating: 4 out of 5
following a purchase from 05/01/2026
The clothes are lovely, the delivery etc fine and the customer service good however, the website not so and could do with a lot of improvement,
Response from Kiwi Saint Tropez
Dear Ms Lazenby,
Thank you for your message.
We are glad that everything was perfect
Have a nice day.
Regards,
L
Laure R.
Rating: 4 out of 5
following a purchase from 01/04/2026
Fits well
Translated reviews
C
Cecile T.
Rating: 2 out of 5
following a purchase from 17/03/2026
Yellow bandeau swimsuit: the bottom is perfect but the top (bandeau) looks terrible in terms of seams: it gaps at the bottom and is too tight at the top (tried in every way) in short super ugly or to stay alone at home.
Translated reviews
M
Michel C.
Rating: 3 out of 5
following a purchase from 24/09/2025
Quality not top Difficulties in adjusting the length of the legs Not the same size originally
Translated reviews
C
Claus H.
Rating: 2 out of 5
following a purchase from 15/04/2025
I never revived the order I placed ns also paid for.
Response from Kiwi Saint Tropez
Dear Mr Holm Neuman,
We just got this message.
Why didn't you contacted us?
Please email your bank information at [email protected] and we'll refund you.
Regards,
Customer service
I
Ingrid B.
Rating: 3 out of 5
following a purchase from 01/03/2025
Getting your money back after returning is incredibly difficult.
Translated reviews
Response from Kiwi Saint Tropez
Good day,
We received the return shipment on March 17. The refund was processed on March 20.
Kind regards,
V
Valérie C.
Rating: 4 out of 5
following a purchase from 24/07/2025
The swimsuits are small and I realized it too late
Translated reviews
C
Chrystele V.
Rating: 3 out of 5
following a purchase from 26/01/2026
Nice sweater received quickly but it fades strongly in the wash (washed cold by hand)
Translated reviews
C
CHRISTIA L.
Rating: 2 out of 5
following a purchase from 30/04/2026
The return of my purchase was not easy and moreover I had to pay the sum of 8 € before I could make this return.
Translated reviews
Response from Kiwi Saint Tropez
Hello Mrs. Lopez,
As stated in our general sales conditions, returns for France are free for an exchange or a gift voucher valid for 1 year. However, for a refund, the return costs are the responsibility of the customer.
We hope to have clarified our return policy.
Best regards,
I
Isabelle B.
Rating: 4 out of 5
following a purchase from 16/03/2026
Very well thank you
Translated reviews
Response from Kiwi Saint Tropez
Thank you very much for your feedback
We are delighted that your experience has satisfied you!
F
Fatima C.
Rating: 4 out of 5
following a purchase from 15/02/2026
Very beautiful quality and very beautiful products, I recommend ++++
Translated reviews
Response from Kiwi Saint Tropez
Thank you very much for your lovely message.
We are delighted that the quality and our products please you so much! Your recommendation touches us immensely and motivates our entire team.
F
Françoise B.
Rating: 4 out of 5
following a purchase from 12/02/2026
Product quality and delivery speed
Translated reviews
Response from Kiwi Saint Tropez
Thank you for your positive feedback!
We are happy that the quality of our product and our delivery service met your expectations.
R
RENE G.
Rating: 4 out of 5
following a purchase from 11/02/2026
Good.
Translated reviews
Response from Kiwi Saint Tropez
Thank you for your feedback!
We are delighted that you are satisfied.
P
Pascale
Rating: 4 out of 5
Fast shipping. Easy return. Minor downside. Shipping costs are not refunded.
Translated reviews
Response from Kiwi Saint Tropez
Thank you for your feedback. Delivery in mainland France is free for purchases over €50. We do not refund shipping costs, as they have been spent on the shipment of your package.
T
Thanie K.
Rating: 3 out of 5
I picked it up on my own from the courtiers .. I understand it was not your fault! When I tried on the elastic band of the top of the bikini was broken.. I had it mend! I left for the weekend and the bottom elastic band was broken!! ???
Response from Kiwi Saint Tropez
We have sent you the tracking number for your parcel. It was delivered to the post office on 14 June. We can see that it was picked up on 20 June.
R
RAPHAEL N.
Rating: 4 out of 5
Being retired and no longer having a large income but still attracted to your brand, I take advantage of the sales and I am satisfied because buying on sites......frightens me
Translated reviews
Response from Kiwi Saint Tropez
Hello Raphael, it is wonderful to know that you still appreciate our brand. We are delighted that you found happiness with your purchases during the sales. We understand your concerns about online shopping, but rest assured that our team works tirelessly to ensure a safe and pleasant shopping experience for all our customers. Have a nice day!
V
Valérie
Rating: 4 out of 5
Product meets expectations and fast delivery.
Translated reviews
Response from Kiwi Saint Tropez
Thank you for your feedback :)
J
Jenthe V.
Rating: 2 out of 5
I am very satisfied with the bikinis themselves, but returning from Belgium does pose some problems. It is quite costly from Belgium. I happened to drive through France so I dropped it off at the post there. They had received the package the next working day, but I have been waiting for the refund for 10 days now.
Translated reviews
Response from Kiwi Saint Tropez
Hello, I confirm that the refund was made on 26/03. Do not hesitate to contact us if you have any questions. Best regards
S
serge V.
Rating: 4 out of 5
Nice price, fast delivery, product as seen online, package intact.
Translated reviews
Response from Kiwi Saint Tropez
Thank you very much for your feedback :)
D
Dagwin L.
Rating: 4 out of 5
Everything is fine!
Translated reviews
Response from Kiwi Saint Tropez
Thank you for your feedback.
V
Valeria
Rating: 4 out of 5
Bought 2 swimsuits. Timely delivery. Really beautiful and original swimsuits
Translated reviews
Response from Kiwi Saint Tropez
Thank you very much for your feedback :)
C
Colette P.
Rating: 4 out of 5
Fast delivery time, easy return,
Translated reviews
Response from Kiwi Saint Tropez
Thank you for your feedback :)
N
Naninette
Rating: 4 out of 5
Nice swimsuit well cut beautiful color
Translated reviews
Response from Kiwi Saint Tropez
Thank you for your feedback :)
D
Dominique B.
Rating: 4 out of 5
Fast delivery and quality ok
Translated reviews
Response from Kiwi Saint Tropez
Thank you for your feedback.
F
francois J.
Rating: 3 out of 5
I live in AIX EN PROVENCE and I started by looking on your site and noticed that a store in Cassis existed, but was unreachable by phone. I went there and found that it no longer existed. A lot of kilometers that could have been spared if your site was up to date. I did not find the color of my choice for the pants I ordered, and not finding it, I sent you an email, and tried to reach you several times by phone, to avoid a round trip Aix Saint Tropez. Out of desperation, I took a color that I already had, while I am almost sure that other colors were available in my size. Too bad for me and for you because I also intended to buy a sweater from you.
Translated reviews
Response from Kiwi Saint Tropez
Hello, our shop in Cassis is only open in the summer. You can reach us by phone at 09 79 71 51 88 as well as by email at [email protected] from Monday to Friday from 8:30 AM to 5 PM. If the ordered item does not suit you and it has not been worn, you still have the option to return it for free by generating your prepaid return label from the 'return' tab located at the bottom of the homepage of our website. We will refund you upon receipt of your package.
V
VIRGINIE
Rating: 4 out of 5
First order on this site and it was delivered quickly. But the down jacket I bought was way too short while on the site photos it was of normal length, so very disappointed because it was exactly the color I wanted. So I returned it and was refunded quickly, that's very good.
Translated reviews
Response from Kiwi Saint Tropez
Thank you very much for your feedback, we are really sorry that the product does not suit you.
K
Karine B.
Rating: 4 out of 5
Good delivery times but really random sizing depending on the selected product
Translated reviews
Response from Kiwi Saint Tropez
Thank you for your feedback. Our customer service can be reached by phone as well as by email from 8:30 AM to 5:00 PM to provide you with information and advice. Additionally, if the ordered items do not suit you, you have the option to return them for an exchange or a refund.
O
Odile R.
Rating: 3 out of 5
Very long pants ..
Translated reviews
Response from Kiwi Saint Tropez
Hello, our customer service can be reached by phone as well as by email to provide you with information and advice, particularly on sizes and the fit of the products. Additionally, if the product is still in its original condition (unworn and tagged), you have the option to return it to us for free using your prepaid return label. You can check our return policy on the back of your invoice or in the return tab located at the bottom of our website's homepage.
J
Joëlle F.
Rating: 2 out of 5
The item does not match the description. The sweater presented as "thick knit" is actually a thin sweater, suitable for spring.
Translated reviews
Response from Kiwi Saint Tropez
We are truly sorry to hear that the item does not suit you. You can return it to us for free and we will refund you as soon as we receive it. We will send you a prepaid return label by email.
M
Marie
Rating: 4 out of 5
Kiwi always has great swimsuits. Impeccable UV t-shirt. Easy to wear and match in a casual wardrobe. Just a downside on the giraffe dress armhole cut. Fortunately, the after-sales service is responsive and conscientious, calling to check if a refund or size change is needed. They are forced to offer another model in stock. Really a company with still human qualities focused on the customer.
Translated reviews
Response from Kiwi Saint Tropez
Thank you very much for your kind feedback :)
R
RAYNALD L.
Rating: 4 out of 5
Maybe just one downside, the packaging that I find light. On my last delivery, just a stretch film for the shipment of the 2 products and when I picked up my products at Pick-up, the plastic was quite damaged. Lucky break, nothing to report.
Translated reviews
Response from Kiwi Saint Tropez
Thank you for your feedback. Regarding the shipment of our packages, we use envelopes specially designed for shipping goods. We take your opinion very seriously and we are truly sorry that your package was damaged. We will be more careful with our future shipments.
J
John M.
Rating: 4 out of 5
Seemless process, delivery on time. I have other Kiwi costumes and this was as good as expected. A little disappointed because it didn't come in its matching pouch, which is important to me also to range them in a drawer.
Response from Kiwi Saint Tropez
Thank you very much for your feedback. For all our men's jerseys, a matching fabric pouch is slipped into the back pocket of the jersey.
K
karine B.
Rating: 4 out of 5
Fast and efficient, thank you
Translated reviews
Response from Kiwi Saint Tropez
Thank you for your feedback!
We use cookies for audience measurement and improving user experience.
English 