9.6/10
★★★★★
based on 616 reviews published

Latest customer reviews

5 /5
★★★★★
An excellent service with a diverse selection of French wines. Very satisfied with their service as I needed to provide a gift to a friend in Germany. Very easy. Merci!
User icon
Dean F.
purchased on 03/08/2025
5 /5
★★★★★
Easy online ordering, fast delivery. Careful packaging.
User icon
Jean-loic C.
purchased on 29/07/2025
Translated review
5 /5
★★★★★
Excellent
User icon
Marie D.
purchased on 30/07/2025
Translated review
5 /5
★★★★★
Professionalism and kindness
User icon
M V.
purchased on 31/07/2025
Translated review
5 /5
★★★★★
Well packaged order, well received (Italy) and on time.
User icon
Thierry D.
purchased on 24/07/2025
Translated review
4 /5
★★★★☆
Good service. The accuracy of the delivery date should be improved and more choices should be given in the different proposed packs.
User icon
Pierre B.
purchased on 21/07/2025
Translated review
Answer from La Bouteille Dorée
Hello Pierre, thank you for your positive feedback. Regarding the first point, the accuracy of the delivery date, you opted for the most economical delivery method (STANDARD FRANCE Home) which does not allow for a precise delivery date to be guaranteed. With this method, the timeframe is indicative and is 2 to 3 working days. Considering the amount of your order, you could have opted (for 7 euros more) for the HOME DELIVERY method on a specific date, which allows for a guaranteed delivery date. Regarding the second point, we offer more than 250 gift boxes of wines and champagnes ready to be shipped, but it is also possible to create your own box of 2, 3, or 6 bottles by choosing the bottles from our more than 1500 references in the CREATE A BOX section (https://www.labouteilledoree.com/fr/17-coffrets-cadeaux-vins) according to your budget, the type of wines, or the vintage. Hoping to have answered your questions, best regards. Customer Service
5 /5
★★★★★
Deadline respected, package conforms to the order
User icon
Philippe L.
purchased on 22/07/2025
Translated review
5 /5
★★★★★
Perfect quick customer service reachable quickly
User icon
Jeoffrey P.
purchased on 11/07/2025
Translated review
5 /5
★★★★★
Really excellent! Fast and neat!
User icon
Jean-baptiste M.
purchased on 12/06/2025
Translated review
5 /5
★★★★★
I entrusted my gift once again to La Bouteille Dorée, and the service was perfect. Gift box of wines very appreciated by the recipient and delivery day respected
User icon
Eric F.
purchased on 18/06/2025
Translated review
4 /5
★★★★☆
The package was supposed to arrive on Saturday morning but it arrived on Monday.
User icon
Yann-gaël G.
purchased on 13/06/2025
Translated review
Answer from La Bouteille Dorée
Hello Yann-Gaël, first of all, we thank you for your positive feedback.
Regarding your comment, it is not a delivery delay but the result of the carrier choice on our site. When you placed your order on Friday, June 13, several delivery options were available to you:
- The transport mode you chose is "EXPRESS FRANCE J+1 before 6:00 PM" which clearly specifies: EXPRESS FRANCE delivery in 24 hours to your home from Monday to Friday - Guaranteed timeframe for any order placed before 10:00 AM excluding Saturday and Sunday. Delivery on Saturday is therefore not possible with this transport mode.
- The transport mode "SATURDAY FRANCE before 1:00 PM" is the only one allowing delivery on Saturday, but as indicated on our site, the timeframe is guaranteed for any order placed before Thursday noon. Since your order was placed on Friday morning, it could not be delivered on Saturday.
We regret that this was not clear enough for you and hope that this response can help our future customers.
Best regards.
5 /5
★★★★★
Very good service and update of logistics delays (just a few days but still good to know of problems in transit)
User icon
Guy N.
purchased on 09/06/2025
Translated review
5 /5
★★★★★
Very serious house, I recommend to everyone.
User icon
Yvette D.
purchased on 08/06/2025
Translated review
5 /5
★★★★★
Very satisfied with the service
User icon
Guillaume T.
purchased on 04/06/2025
Translated review
5 /5
★★★★★
Very satisfied with the product and the gift box, the delivery and the timeframe.
User icon
Alain R.
purchased on 20/05/2025
Translated review
5 /5
★★★★★
Perfect
User icon
Robert P.
purchased on 18/05/2025
Translated review
5 /5
★★★★★
Perfect and excellent selection of wines
User icon
Stephane Z.
purchased on 30/04/2025
Translated review
5 /5
★★★★★
Very good level of service
User icon
John B.
purchased on 30/04/2025
Translated review
5 /5
★★★★★
Perfect!
User icon
Laurent D.
purchased on 20/04/2025
Translated review
5 /5
★★★★★
Everything is perfect, a gift that made someone happy
User icon
Laurence L.
purchased on 16/04/2025
Translated review
5 /5
★★★★★
Great selection of gift boxes, quality wines, and express delivery, everything is perfect!
User icon
Eric F.
purchased on 09/04/2025
Translated review
5 /5
★★★★★
Ty for great service
User icon
Ragnar G.
purchased on 14/04/2025
5 /5
★★★★★
Perfect delivery!
User icon
Julie L.
purchased on 08/04/2025
Translated review
5 /5
★★★★★
Super quality
User icon
Tom M.
purchased on 25/03/2025
Translated review
5 /5
★★★★★
Perfect in everything, especially explicit and reactive communication...
User icon
Muriel B.
purchased on 24/03/2025
Translated review
4 /5
★★★★☆
Great
User icon
Jacky G.
purchased on 12/03/2025
Translated review
5 /5
★★★★★
Despite a problem with a package that was not received, everything was perfect. New shipment received very quickly.
User icon
Carine L.
purchased on 04/02/2025
Translated review
5 /5
★★★★★
Fast, well-packaged parcel.
User icon
Nina B.
purchased on 22/02/2025
Translated review
5 /5
★★★★★
I had an issue with the delivery timing after ordering but Frédéric came to the rescue and helped me out tremendously! 5 star service without a doubt. Thank you Frédéric!
User icon
Jared K.
purchased on 27/02/2025
5 /5
★★★★★
Fast and efficient
User icon
François C.
purchased on 17/02/2025
Translated review