Customer reviews of la boutique des saucissons

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 6 322 published reviews

Summary of reviews

The store consistently delivers excellent sausages with varied options, including tomme, comté, and goat, and customers highlight reliable, fast delivery and responsive service when issues arise. The product quality stands out with descriptions of flavorful, well-dried cuts, real cheese inclusions, and distinct regional flavors that delight the palate. Customers repeatedly express strong satisfaction and loyalty, noting repeat orders, renewals, and recommendations to others. Overall, the shopping experience is described as smooth and trustworthy, with timely shipping and sustained high quality.

Reviews 1, 2 and 3 stars

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A
Alexandre B.
Rating: 2 out of 5
following a purchase from 31/08/2026
very good but it's a shame that we can't choose the dryness
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Response from la boutique des saucissons
Thank you Alexandre for this feedback, we are glad you liked the taste! The dryness varies according to the natural aging of the product, but also depending on the season - in summer, the heat increases drying, which can result in a drier outcome than in winter. Unfortunately, this is not a choice available at the time of ordering, but it is noted with pleasure.
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Catherine M.
Rating: 3 out of 5
following a purchase from 06/09/2026
Top delivery! However, I found the quality of the products sent below what I expected and especially the expiration dates really too close (15 to 20 days)
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Response from la boutique des saucissons
Hello Catherine, thank you for your feedback and we are glad that the delivery satisfied you. We are sorry that the quality and especially the expiration date disappointed you — 15 to 20 days is indeed short, and this is not what we want for our customers. Please feel free to write to us at [email protected] with your order number, we will look into it with you.
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Jerome J.
Rating: 1 out of 5
following a purchase from 03/09/2026
Dry and hard products like a piece of wood, 2 sausages out of 5 thrown in the trash. Useless purchase.
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Response from la boutique des saucissons
Hello Jerome, we are sincerely sorry — this is clearly not the level of quality we aim for. Please feel free to contact us at [email protected] with your order number, we will find a solution.
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Nicolas C.
Rating: 3 out of 5
following a purchase from 28/08/2026
The delivery times were not respected 5 working days for me. Quality and quantity correct but nothing more. And disappointed to receive a 2kg box with only one type of sausage.
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Response from la boutique des saucissons
Hello Nicolas, thank you for your feedback and sorry for this longer delivery time than expected. For the downgraded basket, the composition varies with each shipment and is not guaranteed in variety — we still note your comment with interest.
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Adrien B.
Rating: 3 out of 5
following a purchase from 02/09/2026
Random quality. Sometimes it's great, and sometimes like this week's arrival, it's very average. Sausages delivered in a box. Out of the cold, they got hot, very sticky, dry, frankly not great. I think this is the last time we order from them.
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Response from la boutique des saucissons
Hello Adrien, thank you for your feedback and sorry that this arrival was not up to the previous ones. Our dry sausages travel outside the cold chain (they don't need it), but high heat in transit can indeed alter the texture — we will raise this point internally. Feel free to write to us at [email protected] if you want us to look into this further.
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Maxime D.
Rating: 2 out of 5
following a purchase from 28/08/2026
Hello, while I had placed a first order a few months ago I was very satisfied with the products, especially the boxes with downgraded products, at the end of August I wanted to reorder the same type of box, this one arrived consisting of 80% sausages and 20% sausage, especially since during my previous order I had paid for the box 25% cheaper per kilo.
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Response from la boutique des saucissons
Hello Maxime, thank you for this detailed feedback and for your loyalty. We are sorry that this second order did not regain the balance of the first in terms of composition — it varies according to arrivals. For the price, we regularly offer promotions, and it may be that you came across one of them the first time. Thank you again for your loyalty!
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Bardoux Moreau F.
Rating: 2 out of 5
following a purchase from 30/08/2026
The sausages are good but small in size which makes them too expensive. I will not order again.
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Response from la boutique des saucissons
Hello, thank you for your feedback and for your honesty. We understand that the size/price ratio on these smaller formats can be bothersome — this is a comment we will pass on to the team. Thank you for trying the shop.
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Jean-Pierre G.
Rating: 2 out of 5
following a purchase from 30/08/2026
Sausage far too dry. In supermarkets, I have never found sausages this dried out.
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Response from la boutique des saucissons
Hello Jean-Pierre, thank you for your feedback. Our artisanal dry sausages are aged longer than in large distribution, which can result in a drier product — the season also plays a role, with summer intensifying drying. We understand that this changes habits, thank you for your comment.
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Michel A.
Rating: 2 out of 5
following a purchase from 30/08/2026
A bit bland and hard
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Response from la boutique des saucissons
Thank you for your feedback Michel, the texture can vary depending on the aging and the season — in summer, the heat intensifies drying — we also pass your comment on taste to the workshop.
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Amory V.
Rating: 3 out of 5
following a purchase from 29/08/2026
Out of 2kg of discounted sausages, although it is the lottery game, I only received the same type of sausage + 1 chorizo. More diversity would have been appreciated... otherwise the sausage is very good.
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Response from la boutique des saucissons
Thank you Amory for this very clear feedback! You summarize the principle of the discounted selection well: it is a real lottery on the composition, impossible to guarantee in advance. Glad the taste is there, and we note the desire for diversity.
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Nicolas V.
Rating: 1 out of 5
following a purchase from 29/08/2026
The first time I ordered, I had different types of sausages. This time I only got one type, it's a bit of a shame honestly.
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Response from la boutique des saucissons
Thank you for your honesty Nicolas. As mentioned above, variety is never guaranteed on the downgraded items, but we take note of your disappointment for this order.
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Francois-Regis T.
Rating: 3 out of 5
following a purchase from 29/08/2026
The sausages were indeed advertised as downgraded, but those received are far too hard and dry. It is also very difficult to remove the skin.
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Response from la boutique des saucissons
Hello Francois-Regis, thank you for your feedback. The texture can vary depending on the aging of the downgraded pieces, and a skin that is difficult to remove often comes from the natural casing used, which is harder to remove than an artificial casing — we note your comment for our selection.
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Denis H.
Rating: 3 out of 5
following a purchase from 28/08/2026
Very good sausages and of perfect quality, unfortunately in my last order 95% were pure pork sausage without any different varieties like hazelnut, cheese, or others. I understand that it remains random depending on your downgraded stocks, the promotion is interesting but no discovery apart from the pure pork, really a shame, this is my second experience but it will be the last. Best regards. Haye Denis.
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Response from la boutique des saucissons
Thank you again Denis for your detailed feedback. We take note of the difference in variety between your two orders, and we hope to surprise you more positively if you try the experience again.
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Lew S.
Rating: 2 out of 5
following a purchase from 27/08/2026
The goods are very good, but the package was sent to a package shop: NKD DEUTSCHLAND GMBH 17 SCHILLERPLATZ 67071 LUDWIGSHAFEN AM RHEIN) instead of my address: Lew Swerdlow Albert-Haueisen Ring 11 67071 Ludwigshafen Germany (DE). This pickup cost me a lot of time and effort.
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Response from la boutique des saucissons
Hello Lew, thank you for your feedback and we are glad that you liked the goods. We are sorry that the package was sent to the wrong address — that is not the service we want to provide. Please write to us at [email protected] with your order number so we can clarify this.
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Markus R.
Rating: 2 out of 5
following a purchase from 27/08/2026
The incorrect shipping address was used without notifying me. There wasn't much variety in the package this time.
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Response from la boutique des saucissons
Hello Markus, thank you for your feedback. We're sorry the wrong shipping address was used without notice — that shouldn't happen, and we're looking into it. As for the variety, it depends on the stock available and unfortunately can't be guaranteed each time.
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Jean Luc D.
Rating: 3 out of 5
following a purchase from 27/08/2026
once again
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Response from la boutique des saucissons
regarding the weight - could you please write to us at [email protected] with your order number? We want to verify our weighing process with you.
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Jean-Louis S.
Rating: 3 out of 5
following a purchase from 27/08/2026
watch out for the weight once again!
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Response from la boutique des saucissons
Hello Jean-Louis, thank you for your feedback. You mention
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Jacques S.
Rating: 3 out of 5
following a purchase from 27/08/2026
I ordered for the first time but the payment was not possible; I then reordered and received both orders; it resembles forced selling... Other orders are in progress; I have sausage for the year Best regards
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Response from la boutique des saucissons
Hello Jacques, thank you for your feedback and sorry for this payment incident that caused you to receive two orders instead of one. This is obviously not intended on our part. Please feel free to write to us at [email protected] with your two order numbers, we will look into it with you (refund of one of the two if needed).
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Christian D.
Rating: 1 out of 5
following a purchase from 26/08/2026
the pasta was liquid and open
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Response from la boutique des saucissons
Hello Christian, thank you for this clarification. The liquid side comes from the fat of the pâté which can melt with heat, it's rather normal — however, an open package should not arrive, it's often related to a tear during transport. We await your message at [email protected] to find a quick solution.
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Gislaine C.
Rating: 2 out of 5
following a purchase from 22/08/2026
sausages too hard
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Response from la boutique des saucissons
Hello Gislaine, thank you for your feedback, sorry that the texture did not suit you. We take your comment seriously.
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Jimmy D.
Rating: 1 out of 5
following a purchase from 21/08/2026
Expensive for what it is
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Response from la boutique des saucissons
Hello Jimmy, thank you for your feedback. Our products are made with French meat and natural casings, which partly explains the price — but we understand that the quality-price ratio did not convince you this time, it's noted.
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Clement B.
Rating: 3 out of 5
following a purchase from 09/08/2026
The concept is not bad but for discounted sausages it is not necessarily good value, and besides we generally only have 2 types of sausages.
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Response from la boutique des saucissons
Thank you for this detailed feedback Clement. The price is based on the kilo (well below our classic products), and the variety depends on arrivals with no guarantee of the number of types - we take note of your feelings on the price/diversity ratio.
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Alain H.
Rating: 3 out of 5
following a purchase from 05/08/2026
Very good taste, but too hard, I am used to consuming sausages that are really less hard, too bad I won't repeat this experience, best regards.
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Response from la boutique des saucissons
Thank you Alain for your loyalty in leaving a detailed review on each product. We take note of your preference for a softer texture for your entire order.
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Gerard V.
Rating: 2 out of 5
following a purchase from 02/08/2026
Too dry
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Response from la boutique des saucissons
Thank you Gerard, we take note for the entire order. As with the others, the season can play a role in dryness — summer increases drying. Thank you for taking the time to leave us this feedback.
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Florence B.
Rating: 2 out of 5
following a purchase from 31/07/2026
Very satisfied, thank you
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Response from la boutique des saucissons
Thank you very much Florence for your feedback! Glad to count you among our satisfied customers. We see that the rating is 2 despite a very positive comment — was there a small issue we might have missed, or a click error? Please feel free to let us know.
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Michel E.
Rating: 2 out of 5
following a purchase from 29/07/2026
We received old sausages that were so hard they were almost inedible, we are very disappointed
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Response from la boutique des saucissons
Thank you Michel for this additional feedback. As mentioned above, these sausages were probably set aside for their lower weight, which explains a more pronounced hardness — the heatwave this year may have also intensified the drying, although that does not explain everything. We look forward to your message to understand what happened.
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Oceane A.
Rating: 1 out of 5
following a purchase from 29/07/2026
I received a package where many sausages are extremely hard or even inedible. I made a complaint without a response
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Response from la boutique des saucissons
Hello Oceane, we are sincerely sorry for this experience — sausages that hard that they become inedible is clearly not the quality level we aim for. We are also sorry that your complaint went unanswered. We will get back to you directly by email to find a solution.
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Olivier S.
Rating: 1 out of 5
following a purchase from 27/07/2026
I received a torn box so it was impossible to consume the sausages. I made a complaint by email with supporting photos and I never received a response
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Response from la boutique des saucissons
Hello Olivier, we are sorry for this torn box and for your complaint that went unanswered despite the photos sent — this is really not what we want. We will contact you directly by email to resolve this.
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Thi Bich Huyen D.
Rating: 3 out of 5
following a purchase from 27/07/2026
Did not receive my package
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Response from la boutique des saucissons
Hello, we are sorry for this setback. We have contacted you directly and a new order has been sent to you. Please feel free to reach out to us if you encounter any issues with this new shipment. Best regards, La Boutique Des Saucissons
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Pascal M.
Rating: 3 out of 5
following a purchase from 22/07/2026
The sausage with St. Joseph is excellent but the declassified ones are not great, very dry and with a strange taste, I don't know if I will recommend...
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Response from la boutique des saucissons
Hello Pascal, thank you for this feedback, glad that the Saint-Joseph pleased you! Sorry that the declassified lot did not convince in terms of texture and taste — we will pass that on to our selection workshop.
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Mauricio C.
Rating: 1 out of 5
following a purchase from 17/07/2026
The package was not in the store. They could not find the package, that's why I did not receive an order
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William E.
Rating: 3 out of 5
following a purchase from 18/07/2026
This is the 3rd time I order and I almost always get the same varieties (plain and plain curved sausage) The price is interesting but it lacks a lot of variety, what a shame!
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Response from la boutique des saucissons
Thank you William for your loyalty and this honest feedback. We understand the frustration of often getting the same varieties — it only depends on the current declassified stock, but we take note to try to better vary your next shipments.
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Alain Q.
Rating: 2 out of 5
following a purchase from 18/07/2026
Package received in poor condition. Additionally, a can of beer was broken in the package
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Response from la boutique des saucissons
Hello Alain, thank you for your feedback and sorry for this damaged package and broken bottle. Please feel free to write to us at [email protected] with your order number, we will look into it with you.
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Ludovic B.
Rating: 3 out of 5
following a purchase from 16/07/2026
The "downgraded" sausages lack variety and are really extremely dry.
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Response from la boutique des saucissons
Thank you again Ludovic for this complete feedback on your order. We take note of all your comments (dryness and variety) to improve our downgraded selection.
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Valentin R.
Rating: 2 out of 5
following a purchase from 17/07/2026
Package arrived 4 days after the scheduled date, so after the event for which the sausages were intended, and at a pickup point much further away than initially planned.
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Response from la boutique des saucissons
Hello Valentin, we are sincerely sorry — a delay that makes you miss your event is particularly troublesome, not to mention the change of pickup point. Please feel free to write to us at [email protected] with your order number, we want to understand what happened with the carrier.
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Hans-Jürgen B.
Rating: 3 out of 5
following a purchase from 17/07/2026
The last item was no longer fresh and was moldy.
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Lennart W.
Rating: 2 out of 5
following a purchase from 17/07/2026
The first and second deliveries were good. The third delivery arrived after two weeks and had probably been sitting in the heat for ages. I had to throw away a quarter of it immediately. The fourth delivery hasn't even been shipped after two weeks apparently. If the product weren't so good, the third would have already been the last. But one learns from it.
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Franck S.
Rating: 3 out of 5
following a purchase from 12/07/2026
Sausages are great but the package was very damaged.
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Response from la boutique des saucissons
Hello Franck, thank you for your feedback, we are glad that you liked the sausages! Sorry for the condition of the package upon receipt — please feel free to write to us at [email protected] with your order number if any products were damaged.
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Maxime L.
Rating: 1 out of 5
following a purchase from 07/07/2026
4 packets 500g + 500g + 100g + 50g, that does not make 2kg
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Response from la boutique des saucissons
Hello Maxime, thank you for your feedback and sorry for this weight discrepancy — you are right, the count is not correct (1.15kg instead of the announced 2kg). This is clearly not the quality level we aim for, and we are sorry about it. Please feel free to write to us at [email protected] with your order number, we will correct this quickly.
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Kai S.
Rating: 3 out of 5
following a purchase from 03/07/2026
The quality of the cold cuts is excellent and the taste is really there. The products seem to be of very good quality and are very tasty. However, I was a bit disappointed by the contents of the package. I received four bags of mini-sausages / appetizer sausages of different varieties, but no whole sausage. The mini-sausages interest us much less and we would have preferred a more balanced assortment with at least one traditional sausage. Despite this, the quality of the products remains impeccable.
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