Customer reviews of la boutique des saucissons

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9,3 /10
Overall rating: 9,3 out of 10
Based on 6 048 published reviews

Summary of reviews

Customers consistently praise the store for reliable delivery and fast shipping, with many orders arriving promptly and products arriving in good condition. The main strength highlighted is product quality and taste, with numerous mentions of delicious, flavorful sausages, salamis, and charcuterie, often described as excellent or top-notch. Shoppers also note helpful organization and value, including well-packaged orders, clear categorization in some deliveries, and overall dependable service that keeps them returning for repeat orders. Customer appreciation is reinforced by strong endorsements and willingness to recommend the shop to friends and colleagues.

Reviews 1, 2 and 3 stars

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F
franck L.
Rating: 2 out of 5
following a purchase from 19/12/2024
I ordered a box of downgraded sausages and only received sausages. It would be better to specify that it is possible to have only sausages when ordering because in these cases it is no longer a box of sausages.
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Laurent C.
Rating: 2 out of 5
following a purchase from 16/12/2024
The sausage's shelf life is too short
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Isabelle D.
Rating: 1 out of 5
following a purchase from 16/12/2024
Hello. I ordered some sausages from the snack bar and received some large ones.
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Etienne G.
Rating: 1 out of 5
following a purchase from 15/12/2024
Very fatty! Misleading advertising (photos of sausage slices)! Bits of cartilage inside. Bad lactic taste. Very disappointing. Absolutely do not recommend! I rarely leave negative reviews.
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Sebastien C.
Rating: 2 out of 5
following a purchase from 15/12/2024
I ordered 2 batches of downgraded sausages and received a lot of sausages with cheese, which I don't like! It would be nice to know what to expect, or even better, to be able to specify our choice of downgraded sausages when ordering. As for the plain ones, the quality is top-notch, but there's a lot of wastage. It's a real shame.
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Capucine C.
Rating: 3 out of 5
following a purchase from 14/12/2024
No choice of relay point before parcel arrives
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Laurence M.
Rating: 3 out of 5
following a purchase from 13/12/2024
The coppa ordered (3) was less than 12 euros each and this for the 3 (the weight was less than that displayed).
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Mathilde B.
Rating: 1 out of 5
following a purchase from 13/12/2024
The package I received did not correspond to my order...
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Delphine D.
Rating: 2 out of 5
following a purchase from 11/12/2024
Very disappointed by the packaging, which was simply a delivery box! I was expecting a nice box inside and nothing... so I had to buy a nice one at my own expense.
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Marie V.
Rating: 2 out of 5
following a purchase from 01/12/2024
Good products but my order was missing a product and I'm still waiting to receive it or a refund...
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Cristina P.
Rating: 2 out of 5
following a purchase from 08/12/2024
No variety 😞😞😞😞
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Xavier F.
Rating: 1 out of 5
following a purchase from 06/12/2024
Still undelivered
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severine D.
Rating: 3 out of 5
following a purchase from 27/11/2024
I'm disappointed I thought my box creation would be in a nice little package the sausage store there it is in the delivery box in a little size I do not see myself offer like that. Disappointed
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Laura L.
Rating: 1 out of 5
following a purchase from 05/12/2024
Order placed on December 5, 2024 at 6:23pm, it is now December 15, no news of my order which should normally have arrived by 8-9/12 at the latest. Only 1 of my emails has been answered, since then nothing. My parcel tracker says that the parcel is being prepared at the sender's, I don't know where my parcel is ...... Today I'm asking for my parcel to be refunded, please. A little feeling of being ripped off.....
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PHILIPPE B.
Rating: 1 out of 5
following a purchase from 03/12/2024
I did receive my parcel, but it took a fortnight for the deliveryman to drop it off at my neighbor's house, who was on holiday.
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Corinne F.
Rating: 3 out of 5
following a purchase from 25/11/2024
Satisfied
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Romain F.
Rating: 1 out of 5
following a purchase from 02/12/2024
Incorrect delivery by Chronofresh
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Owen L.
Rating: 1 out of 5
following a purchase from 24/11/2024
Nul saucisson perimer
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Valerie D.
Rating: 3 out of 5
following a purchase from 25/11/2024
Hello, nothing to say about the quality of the products. On the other hand, the advent calendar packaging leaves something to be desired. All the sausages fell to the bottom of the calendar. My son randomly picks one sausage a day! Too bad
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Elodie C.
Rating: 1 out of 5
following a purchase from 29/11/2024
I've tried to contact them three times following an error and to date there's still no reply, so I don't know if my order will arrive at the right place.
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geraldine C.
Rating: 1 out of 5
following a purchase from 28/11/2024
the parcel arrived 8 days after the order, whereas the time indicated on the site was 3 days :( The fault of the Post Office, my contact at the after-sales service told me, but unfortunately this won't make me recommend it (or the site).
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olivier J.
Rating: 1 out of 5
following a purchase from 27/11/2024
Poorly packed parcel, sausages loose in a box, and damaged parcel... One star just because the sausage is good
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maryline G.
Rating: 2 out of 5
following a purchase from 29/11/2024
parcel not received! at the time of the purchase delivery at residence and then result it is in point relay which I did not even choose with schedules restricted!!!!
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Patrick L.
Rating: 2 out of 5
following a purchase from 28/11/2024
Torn parcel
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Mathilde S.
Rating: 1 out of 5
following a purchase from 28/11/2024
I never received my package. I had to call several times to get news, very disappointed.
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Sophie Q.
Rating: 3 out of 5
following a purchase from 28/11/2024
Only au sacisson au piment tastes really good. It's impossible to tell what the others are. Too bad.
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reza M.
Rating: 3 out of 5
following a purchase from 28/11/2024
Mixed order experience: when I received the confirmation email, the "view your order" link didn't work. As a result, I couldn't really check or follow up.
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Solange C.
Rating: 2 out of 5
following a purchase from 25/11/2024
1 order of 2 calendars... on arrival children disappointed as only 1 calendar...disappointed yes
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Thierry S.
Rating: 3 out of 5
following a purchase from 13/11/2024
Unfortunately I wasn't able to pick up my parcel, I live quite far away, and the pikup relay was closed when I passed, I waited more than 3.5 hours... I won't be making any more effort and I won't be ordering from France unfortunately, far too complicated, at your expense, but we can't count on the presence of qualified people at the relay points... So I've given up trying to recover the parcel... Best regards Thierry Sciboz
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AURELIEN H.
Rating: 3 out of 5
following a purchase from 15/11/2024
Inedible pesto sand ...
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Aurore H.
Rating: 2 out of 5
following a purchase from 21/11/2024
I bought the calendar as a gift and took this one because it said it would be delivered in 24/48 hours. I received my package a week later. I had to buy another gift. It's a shame
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Isabelle M.
Rating: 1 out of 5
following a purchase from 18/11/2024
I have not received my parcel
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Sophie B.
Rating: 1 out of 5
following a purchase from 18/11/2024
I haven't received my parcel and I haven't heard from you or the delivery person. I put a star because I have to. But I would have liked to put none.
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Alexandra R.
Rating: 1 out of 5
following a purchase from 19/11/2024
Ordered almost 2 weeks ago. No news of my parcel. No way to reach them. I hope I haven't been fooled ...
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Agathe A.
Rating: 1 out of 5
following a purchase from 20/11/2024
Parcel arrived damaged + theft from my parcel .
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Julie P.
Rating: 1 out of 5
following a purchase from 15/11/2024
Sausage with lots of mold.
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Dorian C.
Rating: 2 out of 5
following a purchase from 17/11/2024
Package never received and very little tracking information. However, good feedback from customer service
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Valentin C.
Rating: 1 out of 5
following a purchase from 17/11/2024
My parcel has been eaten by gnawers
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Christelle K.
Rating: 1 out of 5
following a purchase from 19/11/2024
Package still not received
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Fix N.
Rating: 1 out of 5
following a purchase from 19/11/2024
I received the wrong parcel, moreover, I only received pure pork sausage, aloes that I wanted several kinds.
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