English 
L
Rating: 1 out of 5
Incorrect order I ordered a sausage box! I received a snacking Despite an email to customer service nothing has been returned Lamentable just lamentable
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Customer reviews of la boutique des saucissons
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 6 048 published reviews
Summary of reviews
Customers consistently praise the store for reliable delivery and fast shipping, with many orders arriving promptly and products arriving in good condition. The main strength highlighted is product quality and taste, with numerous mentions of delicious, flavorful sausages, salamis, and charcuterie, often described as excellent or top-notch. Shoppers also note helpful organization and value, including well-packaged orders, clear categorization in some deliveries, and overall dependable service that keeps them returning for repeat orders. Customer appreciation is reinforced by strong endorsements and willingness to recommend the shop to friends and colleagues.
Reviews 1, 2 and 3 stars
Reset filtersG
Rating: 3 out of 5
You've changed direction The sausages aren't the same now they're white I think it's not the same production? Here is my opinion
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E
Rating: 3 out of 5
I ordered several sausages, 1 was missing from my order and another was delivered 2 times.
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C
Rating: 1 out of 5
Did not receive the right parcel
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B
Rating: 3 out of 5
Sausages impeccable, jam jars moldy!!!!
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B
Rating: 3 out of 5
Package received on time. Cardboard packaging for 5 sausages with a bit of straw around, I would have liked the pieces at least separated in a paper. Only one was wrapped in plastic, the others were loose. 2 sausages very good. 2 others very dry but good. Chorizo very good.
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C
Rating: 1 out of 5
I had bought three dry sausages, four tubes of chestnut cream, a jar of chestnut cream and a jar of fig chestnut cream. No problems with the sausages, plenty with the other products: 1) of the four tubes I had ordered, I received only one; 2) the jar of chestnut cream had opened during transport and part of the product had escaped; 3) the jar of chestnut and fig cream was not sealed and the product was completely moldy (I had to throw it away). In short, a disaster!
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M
Rating: 3 out of 5
A little disappointed I find it very fatty and poorly explained because I thought there were several varieties and that two plus one chorizo.
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C
Rating: 1 out of 5
Order cancelled at the last minute without the slightest explanation or even a reply to my two e-mails.
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S
Rating: 3 out of 5
I placed my order on Sunday and when I phoned on Thursday because I was worried it still hadn't left. Then I was supposed to receive the parcel on Friday because I had an activity on Friday evening and Saturday evening, but as a result I only received it on Monday afternoon. So I'm disappointed, and also for the packaging and the messy contents.
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L
Rating: 3 out of 5
Very good products, but a lot of mistakes when ordering. Otherwise great
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D
Rating: 1 out of 5
Did not receive my order
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R
Rating: 3 out of 5
I have ordered several times and I order saussicons downgraded snacking, but twice I had the wrong order, this order is part of the one that was not good, I sent a message to support but nothing no solution was found, so I end up with things I did not want, that does not prevent me from recommending because I love them, snacking not others.
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J
Rating: 2 out of 5
Unfortunately, the sausages are much too dry and therefore very hard to cut.
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D
Rating: 3 out of 5
Always products out of stock and not mentioned as such. Labelling problem too and it's not the first time...
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F
Rating: 2 out of 5
Good products, but shipped in very poor conditions in hot weather to ensure good preservation.
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K
Rating: 1 out of 5
Ups took too long to deliver Sausages.got.hot.and.box.opened
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S
Rating: 3 out of 5
The products are fine, but the sausages are sent in basic cartons with no protection. When the box arrives, it's often badly damaged, with heavy scotch tape to reinforce the corners ... In short, it's average... and inside, all the sausages are mixed together, most of them unprotected.
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M
Rating: 2 out of 5
The description does not fully correspond
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J
Rating: 2 out of 5
I placed a first order for two quarters of ham which I paid for (on april 19) and which I have never received to date. I am waiting for the second order which I hope will arrive on may 2. I have not been told why I was not delivered the first time and I have not been reimbursed.
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C
Rating: 1 out of 5
I only received part of my order, even though I paid in full. What's more, when I send messages I don't get any feedback.
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C
Rating: 1 out of 5
Too hard to eat and to cut and it doesn't taste too good except for 2 which I like, but it doesn't taste good anymore.
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F
Rating: 1 out of 5
The sausage is not dry enough
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J
Rating: 1 out of 5
I haven't received my order and no one is responding to me despite the many complaints I've made. It is a shame
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R
Rating: 1 out of 5
Coppa Corse" and "Lonzu Corse" are sold, which by definition can only be produced from "Nustrale" pigs. The products sold are sliced coppa and lonzu, made from "French" pigs to which antioxidants and preservatives have been added. The questions asked on the home page have not been answered to date! I'll never buy here again!
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R
Rating: 2 out of 5
no sausage? dry and hard chorizo 2 I do not like sorry I will not recommend you!
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C
Rating: 1 out of 5
I ordered 2 kilos and received 1 kilos
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M
Rating: 2 out of 5
All the sausages are really, really, really hard. I can usually slice them, but this is impossible. The taste is good, but even the very thin slices resist chewing. I won't do it again.
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M
Rating: 3 out of 5
I'm still giving them 3 stars because the sausages are excellent! However, there was an error in my order (olive sausage delivered instead of a smoked sausage ordered). I sent an e-mail with a photo of the parcel and the invoice as soon as I received the parcel but I got no reply....
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E
Rating: 2 out of 5
I am completely astonished that you would add SUGAR to "homemade" sausages?
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B
Rating: 1 out of 5
Order (2x500gr mini sausages) received on 29/03 with a DLC to 02/04! Despite 2 complaint emails, no reply! I'll never go back.
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S
Rating: 2 out of 5
Part of my order is missing, I was told that it would be sent to me, but I haven't received anything and there has been no reply to my emails since then..... Disappointed this time
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A
Rating: 3 out of 5
Sausage really too dry for my taste, too bad
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S
Rating: 3 out of 5
Order arrived incomplete. SMS sent same day. No news for 15 days
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C
Rating: 3 out of 5
The sausages are very good but in my parcel of downgraded there was also sausage with hazelnut and my son is allergic to nuts. Beware of danger...
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D
Rating: 1 out of 5
planned 4kls and received 3klx
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M
Rating: 1 out of 5
I received my parcel on the 15th and the use-by date for the ham is the 18th.
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F
Rating: 1 out of 5
I still haven't received my order! The supplier does not reply to messages
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J
Rating: 1 out of 5
commande avec suivi chronopost , en date du 06 02 24 et a ce jour ,rien n'a bougé( En préparation chez l'expéditeur) voila ce qui est marqué Informations concernant votre envoi XA350605100FR InformationColis en cours de préparation chez l'expéditeur mercredi 06/03/2024 à 16:45
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B
Rating: 3 out of 5
The shipment was fast. The sausages are good but not exceptional either... They may be artisanal, but on a large scale! Some are really fatty. I wanted to make my comment to customer service... No response via their form and even less on Facebook. Too bad
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