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T
Rating: 1 out of 5
Order never received. Customer service non-existent, do not respond to emails. No refunds to date.
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Customer reviews of la boutique des saucissons
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 6 048 published reviews
Summary of reviews
Customers consistently praise the store for reliable delivery and fast shipping, with many orders arriving promptly and products arriving in good condition. The main strength highlighted is product quality and taste, with numerous mentions of delicious, flavorful sausages, salamis, and charcuterie, often described as excellent or top-notch. Shoppers also note helpful organization and value, including well-packaged orders, clear categorization in some deliveries, and overall dependable service that keeps them returning for repeat orders. Customer appreciation is reinforced by strong endorsements and willingness to recommend the shop to friends and colleagues.
Reviews 1, 2 and 3 stars
Reset filtersJ
Rating: 1 out of 5
I can't give my opinion on the products ordered because I still haven't received my parcel.
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K
Rating: 1 out of 5
The parcel still hasn't arrived...
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D
Rating: 1 out of 5
No more than the mass market. No interest
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P
Rating: 2 out of 5
Very good products. Order expected mid-March.
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T
Rating: 1 out of 5
The black olive grignottes arrived in an airtight plastic bag. They were sticky and very moist, far from being dry sausage. I contacted customer service by e-mail and received no reply.
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P
Rating: 3 out of 5
It bothers me a lot to give you only 3 stars instead of the 5 you deserve! But you sent us an assortment of sausages, several of which are hazelnut flavoured, and my wife and I are allergic. Usually they're all plain, so I hadn't anticipated this! Too bad!
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T
Rating: 3 out of 5
Delivery promised in 48h00 but 1 week for
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P
Rating: 1 out of 5
3 sausages are impossible to cut without a chainsaw, this is the third time I have pointed this out to you...please read your emails !!!!!!!
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J
Rating: 2 out of 5
composition: far too many various additives, the natural flower had attracted me, I was wrong not to pay more attention to the rest!
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J
Rating: 2 out of 5
bonjour tout c'est passé comme prevu sauf que j'avais commandé du saucisson corse ainsi que du sanglier et j'ai recu de la saucisse sèche et du saucisson moitie porc et moitie sanglier dommage car la qualite est rdv
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M
Rating: 1 out of 5
Very, very fatty Corsican coppa
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E
Rating: 1 out of 5
Few different varieties and moreover they look like rubber in the mouth and no taste Disappointed
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H
Rating: 3 out of 5
In the box, among all the sausages, the tomato confits and the tubes of crême de marron are not protected against the "castagne" :-( Conclusion: one of the confits has broken and the tubes arrive crushed.
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M
Rating: 2 out of 5
Unfortunately, I find them far too fatty and salty.
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D
Rating: 1 out of 5
Sorry, but only one of the lot was good because it was still tender. The others are thin and far too hard to be appreciated. I wanted to try your site but unfortunately I won't be ordering from you again.
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S
Rating: 2 out of 5
Good product but a sausage was missing. Waiting for an answer
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A
Rating: 3 out of 5
When I received the parcel, the bag of sausages was open and a cup was broken. What's more, I chose express delivery (24h) at a relay point, and I didn't receive it until 5 days after dispatch. I ordered it on the 15th, sent it on the 18th and received it on December 23rd. The sausages are still very good, but for a Christmas present it's not great to receive it in this condition.
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Y
Rating: 1 out of 5
Charcuterie so dry it was impossible to cut!
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F
Rating: 1 out of 5
Hello, I ordered several dobt boxes, one with downgraded sausages and when we offered it and opened it, the sausages had a sticky appearance and smelled of urine. We had to throw the whole box away. But no worries with the other boxes.
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O
Rating: 3 out of 5
Correct sausage but lacks a bit of flavour
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E
Rating: 1 out of 5
Very disappointed. I haven't tasted the sausages yet so I won't judge the product but then the food packaging and chrono frzsh is zero!!!! Delay low-end package in a vulgar cardboard .... For an evening saying box 1 offer is limit. My sausages were exposed because the packaging crushed under the parcels of the relay point!!!! You have to think at least a little about the transport and journey your food is going to make !!!!! Rigid cardboard boxes do exist !!!!! So clearly not happy and I've sent two emails I've had no response so soap non-existent!
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C
Rating: 3 out of 5
The package was not the weight indicated. I sent an email with photos to say so but no response from you.
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G
Rating: 1 out of 5
products delivered not in conformity with the offer
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L
Rating: 2 out of 5
Very badly packed, the sausages are directly in the cardboard without even a plastic around it is not very hygienic, and there is not even a paper on each sausage for the differences.
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K
Rating: 3 out of 5
The sausages are good. The pâtés are bland because they are poorly seasoned. Chestnut products are also bland and lack sweetness (sugar, cream....).
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J
Rating: 3 out of 5
I received my damaged order and out of the three items ordered, one sausage is damaged. I'm still waiting for customer service to get back to me.
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G
Rating: 1 out of 5
I was unpleasantly surprised when I discovered my parcel. I found worms in my package of cookies. Dispute with seller still ongoing...
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M
Rating: 2 out of 5
the products are good but not the delivery parcel deposited in another point relay that that I chose
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C
Rating: 1 out of 5
Products very badly packed. Delivery place not respected. First and last order
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M
Rating: 3 out of 5
Unwrapped sausage in bulk....bonjour l'hygiène!!!
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D
Rating: 1 out of 5
The order of products (coppa, lonzo) does not correspond to my order, I received smoked products and not tradistionnel.
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J
Rating: 1 out of 5
Sausage too fatty
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M
Rating: 1 out of 5
I never received my order.
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R
Rating: 3 out of 5
Fair product
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S
Rating: 3 out of 5
The charcuterie was very good. But the packet of chestnut cakes was full of mealworms. Some of the charcuterie was not packaged (although it was a box). The sausage was right out of the box, even though you say you can eat the skin. It wasn't hygienic. What a shame!
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A
Rating: 1 out of 5
Order never received + zero returns from seller = €40 lost I REALLY DO NOT recommend
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M
Rating: 3 out of 5
HAM A LITTLE DRY
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M
Rating: 2 out of 5
Always of quality and follow-up in the freshness Bravo always satisfied
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B
Rating: 3 out of 5
Lack of seasoning. Quality meat, but not spicy enough. Bland overall. Except Ardèche sausage.
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