Customer reviews of la boutique des saucissons

9,3 /10

Based on 6 048 published reviews

5 5 113 85% 4 371 6% 3 177 3% 2 135 2% 1 252 4%

Summary of reviews

Customers consistently praise the store for reliable delivery and fast shipping, with many orders arriving promptly and products arriving in good condition. The main strength highlighted is product quality and taste, with numerous mentions of delicious, flavorful sausages, salamis, and charcuterie, often described as excellent or top-notch. Shoppers also note helpful organization and value, including well-packaged orders, clear categorization in some deliveries, and overall dependable service that keeps them returning for repeat orders. Customer appreciation is reinforced by strong endorsements and willingness to recommend the shop to friends and colleagues.

Reviews 1, 2 and 3 stars

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René D.

Published on 07/07/2023 à 05h08 following a purchase from 24/06/2023

I ordered 2 wild boar sausages and received wild boar and pork.

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Sophie B.

Published on 22/06/2023 à 10h57 following a purchase from 10/06/2023

Bought 4 beers received only 2

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patricia D.

Published on 09/06/2023 à 15h22 following a purchase from 28/05/2023

The products are good but there was no wicker box .

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Christelle M.

Published on 01/06/2023 à 15h30 following a purchase from 18/05/2023

Parcel never received! Every day I'm told it will be delivered in 24 hours... The driver calls me and tells me he's on his way, but no one shows up. I've been promised my parcel every day for over 10 days... Of course, no one takes responsibility for assuming that the parcel is lost and reimbursing me! In short. Site to avoid!

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Cédric R.

Published on 26/05/2023 à 10h55 following a purchase from 28/04/2023

The sausages were good, but the order was not complete.

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Jean-Claude S.

Published on 19/05/2023 à 11h49 following a purchase from 03/05/2023

I sent you a message to which you did not reply. The sausages were hard as wood and inedible. I am very disappointed and surprised that such products could be delivered. The other products were very good.

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Daniel A.

Published on 19/05/2023 à 11h14 following a purchase from 03/05/2023

One of the 2 sausages bought was all porous with no taste except a rancid taste ...inedible ...very disappointed ....

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Christophe P.

Published on 15/04/2023 à 13h45 following a purchase from 04/04/2023

Package received open . Send complaint to customer service. Ostrich mode. No response. Unacceptable.

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Response from la boutique des saucissons Published on 24/04/2023

Thank you for your feedback. We are very sorry that your package was opened in transit. We have responded promptly and returned the missing items. Please do not hesitate to contact us if you have any further questions.

ALAIN B.

Published on 05/02/2023 à 11h45 following a purchase from 25/01/2023

A little disappointed by the quality of the products. It seems to me that on previous orders, the products were more carefully manufactured.

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Diouldé D.

Published on 11/01/2023 à 21h58 following a purchase from 22/12/2022

Hello, I'm really not happy with what I ordered from your store. I picked up the opened packaging and there is nothing to protect the sausages, no wrapping at all. I ordered this as a gift for a friend. It's really wrong, disrespectful to have sent it like that! It's really unprofessional and unhygienic. I hope at least, for my friend's sake, that it will taste good. Best regards. Miss Diaw

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Response from la boutique des saucissons Published on 23/01/2023

Hello,
We're very sorry for the inconvenience. We apologize for the inconvenience and will take your feedback into account to improve your customer experience.
As far as packaging is concerned, we have indeed chosen to sell our products "naked" to limit the use of packaging.
Nevertheless, we hope you were satisfied with the taste and hope to see you again on our site.

Have a nice day,
La Boutique des Saucissons

Cindy A.

Published on 11/01/2023 à 17h55 following a purchase from 18/12/2022

Two e-mails sent, no reply

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Thomas G.

Published on 11/01/2023 à 17h29 following a purchase from 27/12/2022

Disappointed two packages ordered received 15 times the same sausage in the package

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Manon C.

Published on 11/01/2023 à 17h13 following a purchase from 12/12/2022

The sausages were very fatty but smelled very good.

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Yves S.

Published on 24/10/2022 à 16h00 following a purchase from 01/10/2022

By ordering directly from you, I was hoping to receive a soft product and not one that was completely dried out, as was the case.

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alexandre J.

Published on 21/10/2022 à 08h01 following a purchase from 08/10/2022

good except that in the package "downgraded sausages" sausages with missing pieces it looks a bit weird, moreover no label to identify such or such variety, if we find one we like impossible to recommend the same, I do not think to take this article in the future, the small price difference does not justify these disadvantages

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Jean F.

Published on 26/09/2022 à 10h55 following a purchase from 15/09/2022

Borderline scam. I'm thinking of doing a meat analysis. My order has gone to waste.

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Response from la boutique des saucissons Published on 27/09/2022

Hello Mr,

I have sent your notice to my complaints department who will contact you to find out why your products were the way they were and consider sending you back some products.
Good day to you and sorry for not meeting your expectations.

patrick T.

Published on 14/08/2022 à 16h53 following a purchase from 03/08/2022

too dry

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Michelle S.

Published on 04/08/2022 à 11h13 following a purchase from 24/07/2022

Hello, I'm a bit disappointed by the batch of downgraded sausages. It's not their shape that bothers me, but they're as hard as wood. What's more, they are dry sausages and not sausages. Best regards.

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Marie-Claude G.

Published on 23/07/2022 à 15h11 following a purchase from 12/07/2022

The quality of the sausages was good, but this time the parcel arrived damaged and greasy, even though it was supposed to be delivered by chronofresh. I sent an e-mail to inform you of the problem but have not yet received a reply. Yours faithfully

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suzanne L.

Published on 14/07/2022 à 14h45 following a purchase from 04/07/2022

it's a pity that the chronofresch deliveryman is totally dishonest the parcel brought only on thursday 7th july was THROWN over the grate in the garden where the temperature was 31°, fortunately we got it back before dark I think you are obliged to warn this service, for my part I have made 3 complaints for the moment without any answer I am thinking before using this service pity for your house good to you S.Lupé

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PASCAL S.

Published on 07/07/2022 à 11h39 following a purchase from 25/06/2022

too much salt

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pierre J.

Published on 05/07/2022 à 12h29 following a purchase from 13/06/2022

I realize that I was tricked, in any case thank you play well against part, I'll make you bad publicity!!!

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helene L.

Published on 20/06/2022 à 18h52 following a purchase from 10/06/2022

Disappointed because I ordered 2 sausage boxes and only got 2 kinds. I thought I could taste more flavors. Otherwise very good sausages

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jean-louis M.

Published on 14/06/2022 à 06h02 following a purchase from 02/06/2022

Disastrous chronofresh delivery. The deliveryman delivers elsewhere then finds (!) the parcel and throws it on my land where the ants have feasted! I won't come to your place again as long as you use this delivery service.

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Marc L.

Published on 02/06/2022 à 14h04 following a purchase from 20/05/2022

no real opinion, the parcel having arrived empty (emptied during transport presumably). On the other hand, I'm still waiting to hear from the sausage store about what's next.

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alexandre J.

Published on 26/05/2022 à 08h53 following a purchase from 15/05/2022

nothing extraordinary, a range of sausages that can be found in retail outlets without any problem at a much lower price, but the big problem is the delivery packaging, a cardboard box that's not even watertight with the products inside without any packaging, so it's open to all the smells and external pollution that reigns in delivery lorries, I don't mind limiting packaging for the sake of ecology but hygiene should also be taken into account.

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Christophe D.

Published on 12/05/2022 à 10h40 following a purchase from 02/05/2022

This delivery was a little too advanced on the curves and too much pepper on the long ones.

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Corentin C.

Published on 29/04/2022 à 13h58 following a purchase from 15/04/2022

hello i ordered my parcel on 7/04 and i was supposed to receive it on 12/04unfortunately i was not at home at that time so the order went to listant no problem but i had to wait until 25/04 to receive an email from the company telling me that my parcel had arrived at my home as this was not the case so i pressed the button "i have not received my parcel" but now it's been 4 days since i had any news.

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Thierry G.

Published on 31/03/2022 à 12h44 following a purchase from 20/03/2022

Contacted 2 times by email, no reply. Sick with goat sausage and other medium-quality products.

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Christian D.

Published on 20/03/2022 à 17h35 following a purchase from 09/03/2022

Dry sausages are excellent. And the sausage saurizo extra strong .manque de puissance à par sa excellant

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Claudine D.

Published on 19/03/2022 à 19h24 following a purchase from 08/03/2022

I received my parcel and found the sausages too dry. I asked that they not be too dry.

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Francis G.

Published on 03/03/2022 à 17h42 following a purchase from 01/12/2021

The sausages are good, but the after-sales service is non-existent. This is essential and therefore deplorable. The last package arrived with a hole in it, missing sausages... What more can I say?

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francois C.

Published on 03/02/2022 à 10h08 following a purchase from 21/01/2022

last parcel the big sausage full of fat not terrible

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Karine B.

Published on 13/01/2022 à 12h02 following a purchase from 31/12/2021

I have sent 2 complaints to customer service and have not received a reply.

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Vanessa W.

Published on 04/01/2022 à 15h53 following a purchase from 20/12/2021

No indication on the product and its conservation, product put in box, delivery in relay whereas I asked for the delivery at residence!

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Gaelle S.

Published on 01/01/2022 à 11h27 following a purchase from 09/12/2021

Disappointed with the presentation for a gift box. A well-presented box would have been nice.

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Anne-francoise C.

Published on 23/12/2021 à 16h47 following a purchase from 12/12/2021

very good sausages, but I didn't expect to get them in a simple box, I expected to have a proper presentation to offer.

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Alain B.

Published on 29/11/2021 à 09h38 following a purchase from 09/11/2021

Misleading site, far from artisanal. See 60 millions de consommateurs.

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dominique N.

Published on 05/08/2021 à 10h59 following a purchase from 24/07/2021

good sausages but not exceptional either

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herve R.

Published on 22/05/2021 à 10h35 following a purchase from 11/05/2021

Sausages really dry! (too dry) sausage good

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