Customer reviews of la boutique des saucissons

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Carole P.

Rating: 3 out of 5

Published on 17/12/2023 à 05h29 following a purchase from 04/12/2023

The package was not the weight indicated. I sent an email with photos to say so but no response from you.

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Georges B.

Rating: 1 out of 5

Published on 15/12/2023 à 10h10 following a purchase from 21/11/2023

products delivered not in conformity with the offer

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Laura B.

Rating: 2 out of 5

Published on 10/12/2023 à 14h08 following a purchase from 28/11/2023

Very badly packed, the sausages are directly in the cardboard without even a plastic around it is not very hygienic, and there is not even a paper on each sausage for the differences.

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Katia D.

Rating: 3 out of 5

Published on 10/12/2023 à 09h20 following a purchase from 27/11/2023

The sausages are good. The pâtés are bland because they are poorly seasoned. Chestnut products are also bland and lack sweetness (sugar, cream....).

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Julien L.

Rating: 3 out of 5

Published on 30/11/2023 à 12h03 following a purchase from 19/11/2023

I received my damaged order and out of the three items ordered, one sausage is damaged. I'm still waiting for customer service to get back to me.

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Geoffroy D.

Rating: 1 out of 5

Published on 27/11/2023 à 15h43 following a purchase from 16/11/2023

I was unpleasantly surprised when I discovered my parcel. I found worms in my package of cookies. Dispute with seller still ongoing...

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Marie Madeleine B.

Rating: 2 out of 5

Published on 27/11/2023 à 10h43 following a purchase from 15/11/2023

the products are good but not the delivery parcel deposited in another point relay that that I chose

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Christine F.

Rating: 1 out of 5

Published on 27/11/2023 à 10h05 following a purchase from 17/11/2023

Products very badly packed. Delivery place not respected. First and last order

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Michel C.

Rating: 3 out of 5

Published on 12/11/2023 à 18h11 following a purchase from 01/11/2023

Unwrapped sausage in bulk....bonjour l'hygiène!!!

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Daniel O.

Rating: 1 out of 5

Published on 08/11/2023 à 09h43 following a purchase from 24/10/2023

The order of products (coppa, lonzo) does not correspond to my order, I received smoked products and not tradistionnel.

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Jean Serge R.

Rating: 1 out of 5

Published on 03/11/2023 à 11h47 following a purchase from 22/10/2023

Sausage too fatty

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Mélissa K.

Rating: 1 out of 5

Published on 05/10/2023 à 11h01 following a purchase from 23/09/2023

I never received my order.

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Roger P.

Rating: 3 out of 5

Published on 01/10/2023 à 13h43 following a purchase from 20/09/2023

Fair product

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Sandrine D.

Rating: 3 out of 5

Published on 28/09/2023 à 16h52 following a purchase from 16/09/2023

The charcuterie was very good. But the packet of chestnut cakes was full of mealworms. Some of the charcuterie was not packaged (although it was a box). The sausage was right out of the box, even though you say you can eat the skin. It wasn't hygienic. What a shame!

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Alice L.

Rating: 1 out of 5

Published on 19/09/2023 à 19h26 following a purchase from 02/09/2023

Order never received + zero returns from seller = €40 lost I REALLY DO NOT recommend

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Monique S.

Rating: 3 out of 5

Published on 14/09/2023 à 17h20 following a purchase from 01/09/2023

HAM A LITTLE DRY

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Marie- Claude S.

Rating: 2 out of 5

Published on 14/09/2023 à 16h47 following a purchase from 03/09/2023

Always of quality and follow-up in the freshness Bravo always satisfied

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Bruno W.

Rating: 3 out of 5

Published on 14/09/2023 à 11h03 following a purchase from 03/09/2023

Lack of seasoning. Quality meat, but not spicy enough. Bland overall. Except Ardèche sausage.

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René D.

Rating: 1 out of 5

Published on 07/07/2023 à 05h08 following a purchase from 24/06/2023

I ordered 2 wild boar sausages and received wild boar and pork.

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Sophie B.

Rating: 3 out of 5

Published on 22/06/2023 à 10h57 following a purchase from 10/06/2023

Bought 4 beers received only 2

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Patricia D.

Rating: 3 out of 5

Published on 09/06/2023 à 15h22 following a purchase from 28/05/2023

The products are good but there was no wicker box .

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Christelle M.

Rating: 1 out of 5

Published on 01/06/2023 à 15h30 following a purchase from 18/05/2023

Parcel never received! Every day I'm told it will be delivered in 24 hours... The driver calls me and tells me he's on his way, but no one shows up. I've been promised my parcel every day for over 10 days... Of course, no one takes responsibility for assuming that the parcel is lost and reimbursing me! In short. Site to avoid!

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Cédric R.

Rating: 3 out of 5

Published on 26/05/2023 à 10h55 following a purchase from 28/04/2023

The sausages were good, but the order was not complete.

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Jean-Claude S.

Rating: 1 out of 5

Published on 19/05/2023 à 11h49 following a purchase from 03/05/2023

I sent you a message to which you did not reply. The sausages were hard as wood and inedible. I am very disappointed and surprised that such products could be delivered. The other products were very good.

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Daniel A.

Rating: 1 out of 5

Published on 19/05/2023 à 11h14 following a purchase from 03/05/2023

One of the 2 sausages bought was all porous with no taste except a rancid taste ...inedible ...very disappointed ....

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Christophe P.

Rating: 1 out of 5

Published on 15/04/2023 à 13h45 following a purchase from 04/04/2023

Package received open . Send complaint to customer service. Ostrich mode. No response. Unacceptable.

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Response from la boutique des saucissons Published on 24/04/2023

Thank you for your feedback. We are very sorry that your package was opened in transit. We have responded promptly and returned the missing items. Please do not hesitate to contact us if you have any further questions.

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Alain B.

Rating: 3 out of 5

Published on 05/02/2023 à 11h45 following a purchase from 25/01/2023

A little disappointed by the quality of the products. It seems to me that on previous orders, the products were more carefully manufactured.

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Diouldé D.

Rating: 1 out of 5

Published on 11/01/2023 à 21h58 following a purchase from 22/12/2022

Hello, I'm really not happy with what I ordered from your store. I picked up the opened packaging and there is nothing to protect the sausages, no wrapping at all. I ordered this as a gift for a friend. It's really wrong, disrespectful to have sent it like that! It's really unprofessional and unhygienic. I hope at least, for my friend's sake, that it will taste good. Best regards. Miss Diaw

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Response from la boutique des saucissons Published on 23/01/2023

Hello,
We're very sorry for the inconvenience. We apologize for the inconvenience and will take your feedback into account to improve your customer experience.
As far as packaging is concerned, we have indeed chosen to sell our products "naked" to limit the use of packaging.
Nevertheless, we hope you were satisfied with the taste and hope to see you again on our site.

Have a nice day,
La Boutique des Saucissons

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Cindy A.

Rating: 1 out of 5

Published on 11/01/2023 à 17h55 following a purchase from 18/12/2022

Two e-mails sent, no reply

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Thomas G.

Rating: 2 out of 5

Published on 11/01/2023 à 17h29 following a purchase from 27/12/2022

Disappointed two packages ordered received 15 times the same sausage in the package

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Manon C.

Rating: 3 out of 5

Published on 11/01/2023 à 17h13 following a purchase from 12/12/2022

The sausages were very fatty but smelled very good.

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Yves S.

Rating: 2 out of 5

Published on 24/10/2022 à 16h00 following a purchase from 01/10/2022

By ordering directly from you, I was hoping to receive a soft product and not one that was completely dried out, as was the case.

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Alexandre J.

Rating: 3 out of 5

Published on 21/10/2022 à 08h01 following a purchase from 08/10/2022

good except that in the package "downgraded sausages" sausages with missing pieces it looks a bit weird, moreover no label to identify such or such variety, if we find one we like impossible to recommend the same, I do not think to take this article in the future, the small price difference does not justify these disadvantages

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Jean F.

Rating: 1 out of 5

Published on 26/09/2022 à 10h55 following a purchase from 15/09/2022

Borderline scam. I'm thinking of doing a meat analysis. My order has gone to waste.

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Response from la boutique des saucissons Published on 27/09/2022

Hello Mr,

I have sent your notice to my complaints department who will contact you to find out why your products were the way they were and consider sending you back some products.
Good day to you and sorry for not meeting your expectations.

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Patrick T.

Rating: 2 out of 5

Published on 14/08/2022 à 16h53 following a purchase from 03/08/2022

too dry

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Michelle S.

Rating: 2 out of 5

Published on 04/08/2022 à 11h13 following a purchase from 24/07/2022

Hello, I'm a bit disappointed by the batch of downgraded sausages. It's not their shape that bothers me, but they're as hard as wood. What's more, they are dry sausages and not sausages. Best regards.

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Marie-Claude G.

Rating: 3 out of 5

Published on 23/07/2022 à 15h11 following a purchase from 12/07/2022

The quality of the sausages was good, but this time the parcel arrived damaged and greasy, even though it was supposed to be delivered by chronofresh. I sent an e-mail to inform you of the problem but have not yet received a reply. Yours faithfully

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Suzanne L.

Rating: 1 out of 5

Published on 14/07/2022 à 14h45 following a purchase from 04/07/2022

it's a pity that the chronofresch deliveryman is totally dishonest the parcel brought only on thursday 7th july was THROWN over the grate in the garden where the temperature was 31°, fortunately we got it back before dark I think you are obliged to warn this service, for my part I have made 3 complaints for the moment without any answer I am thinking before using this service pity for your house good to you S.Lupé

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Pascal S.

Rating: 3 out of 5

Published on 07/07/2022 à 11h39 following a purchase from 25/06/2022

too much salt

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Pierre J.

Rating: 1 out of 5

Published on 05/07/2022 à 12h29 following a purchase from 13/06/2022

I realize that I was tricked, in any case thank you play well against part, I'll make you bad publicity!!!

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