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K
Rating: 5 out of 5
The sausages are excellent, thank you!
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Customer reviews of la boutique des saucissons
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 6 319 published reviews
Summary of reviews
The store consistently delivers excellent sausages with varied options, including tomme, comté, and goat, and customers highlight reliable, fast delivery and responsive service when issues arise. The product quality stands out with descriptions of flavorful, well-dried cuts, real cheese inclusions, and distinct regional flavors that delight the palate. Customers repeatedly express strong satisfaction and loyalty, noting repeat orders, renewals, and recommendations to others. Overall, the shopping experience is described as smooth and trustworthy, with timely shipping and sustained high quality.
Reviews 1, 2, 4 and 5 stars
Reset filtersS
Rating: 5 out of 5
no problem
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A
Rating: 4 out of 5
Hello I am satisfied with my purchase the sausages are very good one downside the dry sausage is very hard and complicated to cut it’s like iron the other two are excellent
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H
Rating: 5 out of 5
Top quality
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Response from la boutique des saucissons
Thank you Hugo for this feedback!
J
Rating: 5 out of 5
very good product
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Response from la boutique des saucissons
Thank you Jean for this feedback!
G
Rating: 5 out of 5
Excellent products and super fast delivery!
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Response from la boutique des saucissons
Thank you Germain for this great feedback!
A
Rating: 2 out of 5
Package received on time but the state of the pâté in the jar is liquid, the anchovy spread shows traces of mold... I am very disappointed it was for a gift and it was really very embarrassing
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Response from la boutique des saucissons
Hello Alexandra, we are deeply sorry for this experience, especially since it was for a gift. These quality issues do not reflect our usual standards at all. We are glad to have been able to process your refund following your message, and we apologize once again for this inconvenience.
E
Rating: 5 out of 5
it's very simple, the best online shop for selling sausages! you can order with your eyes closed, a human-sized company that would make the big ones blush. Bravo!
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Response from la boutique des saucissons
Thank you Elise for this message that touches us a lot, we are delighted to count you among our loyal customers!
N
Rating: 2 out of 5
the delivery scheduled for Friday was not made before Monday so the sausages stayed in full heat in a depot on Monday they were all sweating
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Response from la boutique des saucissons
Hello Nicolas, we are really sorry that the carrier postponed the delivery, which exposed your products to the heat in the middle of summer. Please feel free to contact us at [email protected] so that we can find a solution together.
D
Rating: 5 out of 5
Always excellent varieties of sausages in the offered boxes and responsive and top-notch after-sales service
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Response from la boutique des saucissons
Thank you Dany for your loyalty and this feedback on our after-sales service!
D
Rating: 5 out of 5
I am always very satisfied with my orders! Both in terms of product quality and the handling of it.
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Response from la boutique des saucissons
Thank you Delphine for your loyalty!
T
Rating: 5 out of 5
A beautiful experience I will reorder
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Response from la boutique des saucissons
Thank you Jessica, looking forward to assisting you again!
M
Rating: 2 out of 5
Really unfortunate, the box containing the aperitif kit arrived broken. And we were missing the two heart sausages in our package. Very average 2 days before Father's Day... Customer service was okay, we were able to get a refund, but still disappointed.
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Response from la boutique des saucissons
Hello Megane, thank you for your feedback despite this disappointing experience. We are glad that our customer service was able to refund you quickly, and we apologize for this setback before Father's Day. We remain attentive to the quality of our packaging.
A
Rating: 5 out of 5
Great as always
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Response from la boutique des saucissons
Thank you Alexis for your loyalty!
A
Rating: 2 out of 5
Order did not arrive on time
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Response from la boutique des saucissons
Hello Aurelien, we are sorry that your order was not delivered within the expected time. Please feel free to contact us at [email protected] if you would like more details about this delay.
A
Rating: 5 out of 5
Fast and careful delivery. I made 2 men happy... The sausages from Auvergne are a delight
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Response from la boutique des saucissons
Thank you Anne-Sophie, we are delighted to have made two people happy with the sausages from Auvergne!
F
Rating: 5 out of 5
Perfect
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Response from la boutique des saucissons
Thank you Flavien for this feedback!
M
Rating: 5 out of 5
Great!
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Response from la boutique des saucissons
Thank you Mathilde for this feedback!
G
Rating: 2 out of 5
The heart sausage product for Mother's Day was neither beautiful nor good.
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Response from la boutique des saucissons
Hello Gaetan, we are sorry that this heart sausage did not convince you, neither in appearance nor in taste. Please feel free to contact us at [email protected] so that we can pass your feedback to our workshop. Note that we have already made some changes to the recipe for the next editions.
E
Rating: 5 out of 5
Very good experience.. I am delighted.
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Response from la boutique des saucissons
Thank you Elodie, glad that your experience was so positive!
T
Rating: 5 out of 5
First order on the site. Fast and careful delivery. One product was missing from the order but it was refunded immediately.
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Response from la boutique des saucissons
Thank you Tanguy for your trust from this first order, and glad that the issue was resolved quickly!
F
Rating: 4 out of 5
Ok
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Response from la boutique des saucissons
Thank you Florian for your feedback!
A
Rating: 5 out of 5
Ras
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Response from la boutique des saucissons
Thank you Alain for your feedback!
C
Rating: 5 out of 5
Very satisfied with the quality of the products. Careful and fast shipping. Correct price.
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Response from la boutique des saucissons
Thank you Céline for this nice feedback!
I
Rating: 5 out of 5
Top products!? Very fast delivery
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Response from la boutique des saucissons
Thank you Isabelle for this great feedback!
H
Rating: 5 out of 5
Very good
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Response from la boutique des saucissons
Thank you Hervé for this feedback!
C
Rating: 1 out of 5
All the sausages were moldy in their packaging
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Response from la boutique des saucissons
Hello Caroline, as previously mentioned, it is actually the natural bloom of our sausages and not mold — our heart sausages are systematically checked before shipping. Please feel free to contact us again with photos if any doubt persists. We are still sorry for the inconvenience caused.
P
Rating: 5 out of 5
The sausages are of great quality and they are very good
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Response from la boutique des saucissons
Thank you Patricia for this great feedback on the quality of our sausages!
F
Rating: 5 out of 5
As always, I am not disappointed. The quality is there.
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Response from la boutique des saucissons
Thank you Fannie for your loyalty, always a pleasure to satisfy you!
H
Rating: 1 out of 5
The package was damaged during delivery and had a large hole. It is unclear whether the unpackaged sausage in the package is still intact and, above all, whether it is still edible. The hygienic conditions are unclear due to the open package. Customer service has not responded to my complaints for a week.
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M
Rating: 1 out of 5
Sausage arrives with mold.
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Response from la boutique des saucissons
Hello Mandy, it is actually the natural bloom that develops on our dry sausages, and not mold — an article on our site explains it in detail: https://laboutiquedessaucissons.fr/blogs/news/fleur-naturelle. Please feel free to contact us with photos if you have any doubts. We are still sorry for the concern this may have caused.
M
Rating: 5 out of 5
Super quality and very tasty Fast delivery I recommend
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Response from la boutique des saucissons
Thank you Mikaël for this great recommendation!
M
Rating: 5 out of 5
Super thank you
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Response from la boutique des saucissons
Thank you Maeva for your feedback!
M
Rating: 5 out of 5
The different sausages that made up the package were very good with great flavors. The only problem is that I tasted them blind because the identification of the colored strings is a bit hit or miss as they were more or less faded. I had to start several in order to taste all the different flavors. Too bad, but famous!
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Response from la boutique des saucissons
Thank you Marc for this feedback, glad that you liked the flavors! We take note of the difficulty in identification related to the colored strings, sometimes less visible, and we will pass this point to the workshop for improvement.
J
Rating: 5 out of 5
The order meets my expectations
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Response from la boutique des saucissons
Thank you Jean-Paul, glad that the order met your expectations!
E
Rating: 5 out of 5
Super good, fast delivery.
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Response from la boutique des saucissons
Thank you Evelyne for this feedback!
C
Rating: 5 out of 5
Fast delivery, wide choice. Very good I recommend
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Response from la boutique des saucissons
Thank you Coralie for this recommendation!
S
Rating: 5 out of 5
Fast and careful delivery. Quality product
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Response from la boutique des saucissons
Thank you Sylvie for this feedback on the quality of our products!
F
Rating: 1 out of 5
Investigation procedure already initiated. We have already informed the merchant that you did not receive your order. He should get back to you as soon as possible. Never had a response...
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Response from la boutique des saucissons
Hello Frederic, we are truly sorry for this situation. We will contact you directly to find a solution quickly.
B
Rating: 2 out of 5
The 2 sausages arrived moldy...I am not happy with my order. What do you propose?
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Response from la boutique des saucissons
Hello Benjamine, it is actually the natural bloom that develops on our dry sausages, and not mold — an article on our site explains it in detail: https://laboutiquedessaucissons.fr/blogs/news/fleur-naturelle. We are sorry that this has disappointed you, please feel free to contact us if you wish.