Customer reviews of la boutique des saucissons

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 6 317 published reviews

Summary of reviews

The store consistently delivers excellent sausages with varied options, including tomme, comté, and goat, and customers highlight reliable, fast delivery and responsive service when issues arise. The product quality stands out with descriptions of flavorful, well-dried cuts, real cheese inclusions, and distinct regional flavors that delight the palate. Customers repeatedly express strong satisfaction and loyalty, noting repeat orders, renewals, and recommendations to others. Overall, the shopping experience is described as smooth and trustworthy, with timely shipping and sustained high quality.

Reviews 1 and 2 stars

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Alexandre B.
Rating: 2 out of 5
following a purchase from 31/08/2026
very good but it's a shame that we can't choose the dryness
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Response from la boutique des saucissons
Thank you Alexandre for this feedback, we are glad you liked the taste! The dryness varies according to the natural aging of the product, but also depending on the season - in summer, the heat increases drying, which can result in a drier outcome than in winter. Unfortunately, this is not a choice available at the time of ordering, but it is noted with pleasure.
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Jerome J.
Rating: 1 out of 5
following a purchase from 03/09/2026
Dry and hard products like a piece of wood, 2 sausages out of 5 thrown in the trash. Useless purchase.
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Response from la boutique des saucissons
Hello Jerome, we are sincerely sorry — this is clearly not the level of quality we aim for. Please feel free to contact us at [email protected] with your order number, we will find a solution.
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Maxime D.
Rating: 2 out of 5
following a purchase from 28/08/2026
Hello, while I had placed a first order a few months ago I was very satisfied with the products, especially the boxes with downgraded products, at the end of August I wanted to reorder the same type of box, this one arrived consisting of 80% sausages and 20% sausage, especially since during my previous order I had paid for the box 25% cheaper per kilo.
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Response from la boutique des saucissons
Hello Maxime, thank you for this detailed feedback and for your loyalty. We are sorry that this second order did not regain the balance of the first in terms of composition — it varies according to arrivals. For the price, we regularly offer promotions, and it may be that you came across one of them the first time. Thank you again for your loyalty!
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Bardoux Moreau F.
Rating: 2 out of 5
following a purchase from 30/08/2026
The sausages are good but small in size which makes them too expensive. I will not order again.
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Response from la boutique des saucissons
Hello, thank you for your feedback and for your honesty. We understand that the size/price ratio on these smaller formats can be bothersome — this is a comment we will pass on to the team. Thank you for trying the shop.
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Jean-Pierre G.
Rating: 2 out of 5
following a purchase from 30/08/2026
Sausage far too dry. In supermarkets, I have never found sausages this dried out.
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Response from la boutique des saucissons
Hello Jean-Pierre, thank you for your feedback. Our artisanal dry sausages are aged longer than in large distribution, which can result in a drier product — the season also plays a role, with summer intensifying drying. We understand that this changes habits, thank you for your comment.
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Michel A.
Rating: 2 out of 5
following a purchase from 30/08/2026
A bit bland and hard
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Response from la boutique des saucissons
Thank you for your feedback Michel, the texture can vary depending on the aging and the season — in summer, the heat intensifies drying — we also pass your comment on taste to the workshop.
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Nicolas V.
Rating: 1 out of 5
following a purchase from 29/08/2026
The first time I ordered, I had different types of sausages. This time I only got one type, it's a bit of a shame honestly.
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Response from la boutique des saucissons
Thank you for your honesty Nicolas. As mentioned above, variety is never guaranteed on the downgraded items, but we take note of your disappointment for this order.
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Lew S.
Rating: 2 out of 5
following a purchase from 27/08/2026
The goods are very good, but the package was sent to a package shop: NKD DEUTSCHLAND GMBH 17 SCHILLERPLATZ 67071 LUDWIGSHAFEN AM RHEIN) instead of my address: Lew Swerdlow Albert-Haueisen Ring 11 67071 Ludwigshafen Germany (DE). This pickup cost me a lot of time and effort.
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Response from la boutique des saucissons
Hello Lew, thank you for your feedback and we are glad that you liked the goods. We are sorry that the package was sent to the wrong address — that is not the service we want to provide. Please write to us at [email protected] with your order number so we can clarify this.
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Markus R.
Rating: 2 out of 5
following a purchase from 27/08/2026
The incorrect shipping address was used without notifying me. There wasn't much variety in the package this time.
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Response from la boutique des saucissons
Hello Markus, thank you for your feedback. We're sorry the wrong shipping address was used without notice — that shouldn't happen, and we're looking into it. As for the variety, it depends on the stock available and unfortunately can't be guaranteed each time.
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Christian D.
Rating: 1 out of 5
following a purchase from 26/08/2026
the pasta was liquid and open
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Response from la boutique des saucissons
Hello Christian, thank you for this clarification. The liquid side comes from the fat of the pâté which can melt with heat, it's rather normal — however, an open package should not arrive, it's often related to a tear during transport. We await your message at [email protected] to find a quick solution.
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Gislaine C.
Rating: 2 out of 5
following a purchase from 22/08/2026
sausages too hard
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Response from la boutique des saucissons
Hello Gislaine, thank you for your feedback, sorry that the texture did not suit you. We take your comment seriously.
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Jimmy D.
Rating: 1 out of 5
following a purchase from 21/08/2026
Expensive for what it is
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Response from la boutique des saucissons
Hello Jimmy, thank you for your feedback. Our products are made with French meat and natural casings, which partly explains the price — but we understand that the quality-price ratio did not convince you this time, it's noted.
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Gerard V.
Rating: 2 out of 5
following a purchase from 02/08/2026
Too dry
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Response from la boutique des saucissons
Thank you Gerard, we take note for the entire order. As with the others, the season can play a role in dryness — summer increases drying. Thank you for taking the time to leave us this feedback.
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Florence B.
Rating: 2 out of 5
following a purchase from 31/07/2026
Very satisfied, thank you
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Response from la boutique des saucissons
Thank you very much Florence for your feedback! Glad to count you among our satisfied customers. We see that the rating is 2 despite a very positive comment — was there a small issue we might have missed, or a click error? Please feel free to let us know.
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Michel E.
Rating: 2 out of 5
following a purchase from 29/07/2026
We received old sausages that were so hard they were almost inedible, we are very disappointed
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Response from la boutique des saucissons
Thank you Michel for this additional feedback. As mentioned above, these sausages were probably set aside for their lower weight, which explains a more pronounced hardness — the heatwave this year may have also intensified the drying, although that does not explain everything. We look forward to your message to understand what happened.
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Oceane A.
Rating: 1 out of 5
following a purchase from 29/07/2026
I received a package where many sausages are extremely hard or even inedible. I made a complaint without a response
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Response from la boutique des saucissons
Hello Oceane, we are sincerely sorry for this experience — sausages that hard that they become inedible is clearly not the quality level we aim for. We are also sorry that your complaint went unanswered. We will get back to you directly by email to find a solution.
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Olivier S.
Rating: 1 out of 5
following a purchase from 27/07/2026
I received a torn box so it was impossible to consume the sausages. I made a complaint by email with supporting photos and I never received a response
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Response from la boutique des saucissons
Hello Olivier, we are sorry for this torn box and for your complaint that went unanswered despite the photos sent — this is really not what we want. We will contact you directly by email to resolve this.
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Mauricio C.
Rating: 1 out of 5
following a purchase from 17/07/2026
The package was not in the store. They could not find the package, that's why I did not receive an order
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Alain Q.
Rating: 2 out of 5
following a purchase from 18/07/2026
Package received in poor condition. Additionally, a can of beer was broken in the package
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Response from la boutique des saucissons
Hello Alain, thank you for your feedback and sorry for this damaged package and broken bottle. Please feel free to write to us at [email protected] with your order number, we will look into it with you.
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Valentin R.
Rating: 2 out of 5
following a purchase from 17/07/2026
Package arrived 4 days after the scheduled date, so after the event for which the sausages were intended, and at a pickup point much further away than initially planned.
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Response from la boutique des saucissons
Hello Valentin, we are sincerely sorry — a delay that makes you miss your event is particularly troublesome, not to mention the change of pickup point. Please feel free to write to us at [email protected] with your order number, we want to understand what happened with the carrier.
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Lennart W.
Rating: 2 out of 5
following a purchase from 17/07/2026
The first and second deliveries were good. The third delivery arrived after two weeks and had probably been sitting in the heat for ages. I had to throw away a quarter of it immediately. The fourth delivery hasn't even been shipped after two weeks apparently. If the product weren't so good, the third would have already been the last. But one learns from it.
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Maxime L.
Rating: 1 out of 5
following a purchase from 07/07/2026
4 packets 500g + 500g + 100g + 50g, that does not make 2kg
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Response from la boutique des saucissons
Hello Maxime, thank you for your feedback and sorry for this weight discrepancy — you are right, the count is not correct (1.15kg instead of the announced 2kg). This is clearly not the quality level we aim for, and we are sorry about it. Please feel free to write to us at [email protected] with your order number, we will correct this quickly.
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Catherine G.
Rating: 2 out of 5
following a purchase from 07/07/2026
Sausages so dry that it's impossible to bite them 3 different flavors but no taste
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Antoine G.
Rating: 1 out of 5
following a purchase from 25/06/2026
Quite disappointed that the expiration date is within 60 days. I find that short and I regret that it was not specified at the time of the order.
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Brigitte V.
Rating: 1 out of 5
following a purchase from 29/06/2026
Rancid sausages
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Christelle B.
Rating: 1 out of 5
following a purchase from 23/06/2026
The sausages are hard, very hard in addition I was supposed to have the shipping costs refunded, I'm still waiting. What a pity.
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Eric D.
Rating: 2 out of 5
following a purchase from 22/06/2026
Wild boar sausage and coppa are smoked, I don't like that.
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Kevin B.
Rating: 1 out of 5
following a purchase from 22/06/2026
Not at all satisfied, a package filled only with intestines. Lacking variety and tasteless.
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Vent D.
Rating: 1 out of 5
following a purchase from 19/06/2026
Sausages are always very good but we noticed that: - their size is decreasing? - the new labels are confusing between flavors and are less beautiful - the sausages are less dry upon arrival - there are regularly shortages during orders - !!! UPS delivery in hot weather should be avoided !!! It would be better to deliver in refrigerated trucks or ensuring a certain temperature! The delivery people leave the packages outside in the heat without handing them over to anyone. The mold on the sausages' skin develops quickly and makes the sausage less appealing and develops an unattractive smell!!! Especially since they sweat :/
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Alexandra L.
Rating: 2 out of 5
following a purchase from 18/06/2026
Package received on time but the state of the pâté in the jar is liquid, the anchovy spread shows traces of mold... I am very disappointed it was for a gift and it was really very embarrassing
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Response from la boutique des saucissons
Hello Alexandra, we are deeply sorry for this experience, especially since it was for a gift. These quality issues do not reflect our usual standards at all. We are glad to have been able to process your refund following your message, and we apologize once again for this inconvenience.
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Nicolas V.
Rating: 2 out of 5
following a purchase from 16/06/2026
the delivery scheduled for Friday was not made before Monday so the sausages stayed in full heat in a depot on Monday they were all sweating
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Response from la boutique des saucissons
Hello Nicolas, we are really sorry that the carrier postponed the delivery, which exposed your products to the heat in the middle of summer. Please feel free to contact us at [email protected] so that we can find a solution together.
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Megane K.
Rating: 2 out of 5
following a purchase from 15/06/2026
Really unfortunate, the box containing the aperitif kit arrived broken. And we were missing the two heart sausages in our package. Very average 2 days before Father's Day... Customer service was okay, we were able to get a refund, but still disappointed.
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Response from la boutique des saucissons
Hello Megane, thank you for your feedback despite this disappointing experience. We are glad that our customer service was able to refund you quickly, and we apologize for this setback before Father's Day. We remain attentive to the quality of our packaging.
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Aurelien R.
Rating: 2 out of 5
following a purchase from 15/06/2026
Order did not arrive on time
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Response from la boutique des saucissons
Hello Aurelien, we are sorry that your order was not delivered within the expected time. Please feel free to contact us at [email protected] if you would like more details about this delay.
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Gaetan F.
Rating: 2 out of 5
following a purchase from 18/05/2026
The heart sausage product for Mother's Day was neither beautiful nor good.
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Response from la boutique des saucissons
Hello Gaetan, we are sorry that this heart sausage did not convince you, neither in appearance nor in taste. Please feel free to contact us at [email protected] so that we can pass your feedback to our workshop. Note that we have already made some changes to the recipe for the next editions.
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Caroline H.
Rating: 1 out of 5
following a purchase from 12/06/2026
All the sausages were moldy in their packaging
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Response from la boutique des saucissons
Hello Caroline, as previously mentioned, it is actually the natural bloom of our sausages and not mold — our heart sausages are systematically checked before shipping. Please feel free to contact us again with photos if any doubt persists. We are still sorry for the inconvenience caused.
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Heiko H.
Rating: 1 out of 5
following a purchase from 05/06/2026
The package was damaged during delivery and had a large hole. It is unclear whether the unpackaged sausage in the package is still intact and, above all, whether it is still edible. The hygienic conditions are unclear due to the open package. Customer service has not responded to my complaints for a week.
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Mandy C.
Rating: 1 out of 5
following a purchase from 10/06/2026
Sausage arrives with mold.
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Response from la boutique des saucissons
Hello Mandy, it is actually the natural bloom that develops on our dry sausages, and not mold — an article on our site explains it in detail: https://laboutiquedessaucissons.fr/blogs/news/fleur-naturelle. Please feel free to contact us with photos if you have any doubts. We are still sorry for the concern this may have caused.
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Frederic K.
Rating: 1 out of 5
following a purchase from 17/01/2026
Investigation procedure already initiated. We have already informed the merchant that you did not receive your order. He should get back to you as soon as possible. Never had a response...
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Response from la boutique des saucissons
Hello Frederic, we are truly sorry for this situation. We will contact you directly to find a solution quickly.
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Benjamine D.
Rating: 2 out of 5
following a purchase from 01/06/2026
The 2 sausages arrived moldy...I am not happy with my order. What do you propose?
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Response from la boutique des saucissons
Hello Benjamine, it is actually the natural bloom that develops on our dry sausages, and not mold — an article on our site explains it in detail: https://laboutiquedessaucissons.fr/blogs/news/fleur-naturelle. We are sorry that this has disappointed you, please feel free to contact us if you wish.
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Angeline P.
Rating: 1 out of 5
following a purchase from 10/06/2026
The sausage arrived with greenish mold.
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Response from la boutique des saucissons
Hello Angeline, as with your other review, it is actually the natural bloom of our dry sausages, and not mold — the article on our site explains this in detail: https://laboutiquedessaucissons.fr/blogs/news/fleur-naturelle. Please feel free to contact us with photos if you have any doubts. We are still sorry for the concern this may have caused.