Customer reviews of la boutique des saucissons

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9,3 /10
Overall rating: 9,3 out of 10
Based on 6 047 published reviews

Summary of reviews

Customers consistently praise the store for reliable delivery and fast shipping, with many orders arriving promptly and products arriving in good condition. The main strength highlighted is product quality and taste, with numerous mentions of delicious, flavorful sausages, salamis, and charcuterie, often described as excellent or top-notch. Shoppers also note helpful organization and value, including well-packaged orders, clear categorization in some deliveries, and overall dependable service that keeps them returning for repeat orders. Customer appreciation is reinforced by strong endorsements and willingness to recommend the shop to friends and colleagues.

Reviews 1 and 2 stars

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Frederic K.
Rating: 1 out of 5
following a purchase from 17/01/2026
Investigation procedure already initiated. We have already informed the merchant that you did not receive your order. He should get back to you as soon as possible. Never had a response...
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Benjamine D.
Rating: 2 out of 5
following a purchase from 01/06/2026
The 2 sausages arrived moldy...I am not happy with my order. What do you propose?
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Angeline P.
Rating: 1 out of 5
following a purchase from 10/06/2026
The sausage arrived with greenish mold.
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Clara C.
Rating: 2 out of 5
following a purchase from 09/06/2026
The package tracking didn't work, once my package arrived I was disappointed by the size of the sausage it's all thin and small I expected something bigger for the price...
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Charlotte K.
Rating: 2 out of 5
following a purchase from 08/06/2026
At the time of the order, I was told a delivery time of one day (package delivered the next day). This time was not respected. It's not a big deal but it would be better to indicate longer times if you are not sure you can meet them. Additionally, there was a missing sausage in my order. I wanted to give it as a gift so this was very upsetting. I called customer service, not a single apology... I understand that the person on the other end is not responsible but still, it's the least they could do.
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Sophie D.
Rating: 1 out of 5
following a purchase from 05/06/2026
I placed an order that I received on time but there was a missing product in my package. Additionally, another product was damaged. I reported this and I still have not received a response...
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Jennifer F.
Rating: 1 out of 5
following a purchase from 05/06/2026
The sausage was thrown into a cardboard box without paper, the box was damaged when it arrived. Half of the sausage was covered with thick fuzzy mold, some also had brown mold spots. My email is not being responded to. Total flop! Never again!
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Moritz B.
Rating: 1 out of 5
following a purchase from 05/06/2026
Unfortunately, three sausages are covered with very hairy mold. I am worried about eating them as well as the others.
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Raphael M.
Rating: 1 out of 5
following a purchase from 05/06/2026
Order still not received. Ordered on 05/06 and still nothing today 15/06
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Mario G.
Rating: 1 out of 5
following a purchase from 05/06/2026
The sausages are not good in taste and smell very unpleasant. Furthermore, they are so hard that it is very difficult to chew them.
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Minh Hien P.
Rating: 1 out of 5
following a purchase from 18/05/2026
2kg basket of salamis ordered less than a month ago, had to throw them in the trash today because they were spoiled. Never again.
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Timo P.
Rating: 2 out of 5
following a purchase from 22/05/2026
Dear Sir or Madam, Unfortunately, upon receiving our package of salami, we noticed that it had been gnawed by rodents. As a result, we had to throw away two bags of sausage. This inconvenience is all the more regrettable as it leads to financial losses, but especially considering the work invested and the animal slaughtered for its production. Could you consider using more robust or different packaging in the future to prevent such damage or losses related to transport and pests? We would appreciate your suggestions and any indication of possible compensation. Sincerely, Timo Perzborn
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Marlene F.
Rating: 2 out of 5
following a purchase from 08/03/2026
The glass was broken overall I am not satisfied moreover it was for a gift
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Melodie M.
Rating: 1 out of 5
following a purchase from 18/05/2026
Disappointed by the delivery
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ANTHONY V.
Rating: 2 out of 5
following a purchase from 11/05/2026
Not many varieties and sometimes poor quality sausages (difficult to remove casings, mold, etc).
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Johann S.
Rating: 2 out of 5
following a purchase from 11/05/2026
Customer service unfortunately not reachable. Wrote several emails, received no response. Ordered goods were fine.
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sylvain P.
Rating: 1 out of 5
following a purchase from 10/05/2026
1.5kg instead of 2 kg!
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Lucas B.
Rating: 1 out of 5
following a purchase from 06/05/2026
2 products out of 3 received
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Dipl.-Ing. H.
Rating: 2 out of 5
following a purchase from 09/05/2026
1.) Design the homepage multi-lingual or adapt it to the customers! 2.) The instruction manual should be in German or designed multi-lingual! 3.) Pack the sausage better inside the shipping box - was loose in the box?
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Christian L.
Rating: 1 out of 5
following a purchase from 08/05/2026
Too hard they spent their youth a long time ago cutting with a chainsaw to never do it again
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Johann S.
Rating: 1 out of 5
following a purchase from 07/05/2026
The package did not reach me.
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Frank M.
Rating: 1 out of 5
following a purchase from 07/05/2026
Today is 17.05.2026 and my order still hasn't arrived. Unpaid I have
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Christine E.
Rating: 1 out of 5
following a purchase from 06/05/2026
I have not received the delivery until today!
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Paul T.
Rating: 2 out of 5
following a purchase from 06/05/2026
2 stars for good delivery. I don't like the sausages at all, expected something like Aoste...
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Nagaelle A.
Rating: 1 out of 5
following a purchase from 05/05/2026
More than disappointed, I ordered minissons (sausage with a particular shape). When I opened my package, the bag being covered in grease inside, those were to be gifted, I decided to open the package and put them in a glass jar. Besides being very greasy (even for sausage), once the bag was opened I realized that the sausages had a very strong smell, I decided to taste one anyway, and they were disgusting. As a result, I had to throw everything away and find a new last-minute gift instead of these sausages
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Anne-marie G.
Rating: 1 out of 5
following a purchase from 27/04/2026
Out of the 5 marked sausages, I only received 2!
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Elodie K.
Rating: 1 out of 5
following a purchase from 23/04/2026
Package never delivered. It's a scam.
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Philipp M.
Rating: 1 out of 5
following a purchase from 21/04/2026
No information about the order, there is no tracking number, no response or help from customer service. I have been waiting for over a week for my order. Catastrophe, never again.
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Thomas S.
Rating: 2 out of 5
following a purchase from 20/04/2026
Unfortunately, everything is just very small, thin, very dry, and very hard snack sausages
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Ingo S.
Rating: 1 out of 5
following a purchase from 20/04/2026
No shipping so far. Just a tracking number that cannot be found. No response to my email.
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Sophie C.
Rating: 1 out of 5
following a purchase from 16/04/2026
Order placed on April 16 and I'm waiting for it to be delivered to me! Useless zero like site
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Dietmar H.
Rating: 1 out of 5
following a purchase from 28/03/2026
Late delivery of the package means it can no longer be accepted! I request a refund!
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waltraud E.
Rating: 1 out of 5
following a purchase from 09/04/2026
no processing - no delivery - no contact how does it continue money or delivery
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Jessika B.
Rating: 1 out of 5
following a purchase from 16/04/2026
I have not received my order. It has been pending since April 17, while the announced shipping time was a maximum of 72 hours.
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Michel R.
Rating: 2 out of 5
following a purchase from 17/04/2026
The bags arrived torn and the products scattered inside the box
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emmanuelle B.
Rating: 2 out of 5
following a purchase from 13/04/2026
Sausages very very very downgraded, very very very disappointed compared to my first purchase which was identical. In the downgrade, you should set levels... Delay in delivery, package arrived very very very dirty...
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Nathan A.
Rating: 1 out of 5
following a purchase from 16/04/2026
No news of the package to date.
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Seng S.
Rating: 1 out of 5
following a purchase from 16/04/2026
The sausages are all very hard and practically inedible. Only the pack of plain sausages is acceptable, we had to throw away the rest, which is 1.5 kg of sausages. We wanted to test the package, but I don't think we will reorder.
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Antoine B.
Rating: 2 out of 5
following a purchase from 06/04/2026
Moldy receipt..
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Kleideiter I.
Rating: 1 out of 5
following a purchase from 10/04/2026
Goods were not shipped, money withdrawn via PayPal
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