Customer reviews of la boutique des saucissons

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 6 320 published reviews

Summary of reviews

The store consistently delivers excellent sausages with varied options, including tomme, comté, and goat, and customers highlight reliable, fast delivery and responsive service when issues arise. The product quality stands out with descriptions of flavorful, well-dried cuts, real cheese inclusions, and distinct regional flavors that delight the palate. Customers repeatedly express strong satisfaction and loyalty, noting repeat orders, renewals, and recommendations to others. Overall, the shopping experience is described as smooth and trustworthy, with timely shipping and sustained high quality.

Reviews 1, 3 and 4 stars

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P
Pauline Mauboussin S.
Rating: 1 out of 5
following a purchase from 05/10/2024
Package received with holes
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Cedric B.
Rating: 4 out of 5
following a purchase from 05/10/2024
So far, my previous orders have been good, but this time I'm disappointed.
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Francois V.
Rating: 4 out of 5
following a purchase from 04/10/2024
Good quality products. A pity that neither the delivery time nor the place of delivery were respected...
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Damien P.
Rating: 1 out of 5
following a purchase from 03/10/2024
We are told 2kls but as last time, 300 grams are missing so I ordered 2 times 2 kls, and at the exit 600 grams are missing in total, or voc scale does not work or you're going to tell me that sausages lose weight during the journey, and just for infon it was the same at my 1st order and you did not give a damn so why ask you.
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Mireille P.
Rating: 4 out of 5
following a purchase from 02/10/2024
Very good products
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Sylvain C.
Rating: 1 out of 5
following a purchase from 29/09/2024
The parcel has partially arrived and despite several reminders there has been no response from customer service. Please remember to weigh the boxes when collecting the parcel from the relay point.
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Lola J.
Rating: 1 out of 5
following a purchase from 21/09/2024
Quality 0..
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Damien B.
Rating: 4 out of 5
following a purchase from 27/09/2024
Well, except that we were surprised to have mini chorizos, which were not advertised...
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Laurent B.
Rating: 1 out of 5
following a purchase from 23/09/2024
Incorrect order I ordered a sausage box! I received a snacking Despite an email to customer service nothing has been returned Lamentable just lamentable
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Guy T.
Rating: 3 out of 5
following a purchase from 18/09/2024
You've changed direction The sausages aren't the same now they're white I think it's not the same production? Here is my opinion
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Elodie B.
Rating: 3 out of 5
following a purchase from 18/09/2024
I ordered several sausages, 1 was missing from my order and another was delivered 2 times.
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G M.
Rating: 4 out of 5
following a purchase from 15/09/2024
I am not entirely satisfied with my last delivery. The bag of olive/pistachio shortbread was opened in the parcel and some shortbread came out of the bag and some of it was crumbs.
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Christophe B.
Rating: 1 out of 5
following a purchase from 14/09/2024
Did not receive the right parcel
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Benedicte G.
Rating: 3 out of 5
following a purchase from 09/09/2024
Sausages impeccable, jam jars moldy!!!!
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Bernard B.
Rating: 3 out of 5
following a purchase from 08/09/2024
Package received on time. Cardboard packaging for 5 sausages with a bit of straw around, I would have liked the pieces at least separated in a paper. Only one was wrapped in plastic, the others were loose. 2 sausages very good. 2 others very dry but good. Chorizo very good.
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Louis R.
Rating: 4 out of 5
following a purchase from 13/09/2024
Good products, reliable delivery
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Patrick L.
Rating: 4 out of 5
following a purchase from 13/09/2024
In a parcel of sausages there was one broken in two, a chorizo I don't call a sausage.
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Clemente V.
Rating: 1 out of 5
following a purchase from 13/09/2024
I had bought three dry sausages, four tubes of chestnut cream, a jar of chestnut cream and a jar of fig chestnut cream. No problems with the sausages, plenty with the other products: 1) of the four tubes I had ordered, I received only one; 2) the jar of chestnut cream had opened during transport and part of the product had escaped; 3) the jar of chestnut and fig cream was not sealed and the product was completely moldy (I had to throw it away). In short, a disaster!
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Manuella C.
Rating: 3 out of 5
following a purchase from 12/09/2024
A little disappointed I find it very fatty and poorly explained because I thought there were several varieties and that two plus one chorizo.
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Camille G.
Rating: 1 out of 5
following a purchase from 10/09/2024
Order cancelled at the last minute without the slightest explanation or even a reply to my two e-mails.
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Sas L.
Rating: 3 out of 5
following a purchase from 08/09/2024
I placed my order on Sunday and when I phoned on Thursday because I was worried it still hadn't left. Then I was supposed to receive the parcel on Friday because I had an activity on Friday evening and Saturday evening, but as a result I only received it on Monday afternoon. So I'm disappointed, and also for the packaging and the messy contents.
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Ludivine T.
Rating: 3 out of 5
following a purchase from 07/09/2024
Very good products, but a lot of mistakes when ordering. Otherwise great
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Iaci P.
Rating: 4 out of 5
following a purchase from 06/09/2024
Missing products without being notified before delivery. UPS is 48 to 72 hours late with each order... thank goodness for quality products!
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Daniel F.
Rating: 1 out of 5
following a purchase from 06/09/2024
Did not receive my order
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Romain C.
Rating: 3 out of 5
following a purchase from 06/09/2024
I have ordered several times and I order saussicons downgraded snacking, but twice I had the wrong order, this order is part of the one that was not good, I sent a message to support but nothing no solution was found, so I end up with things I did not want, that does not prevent me from recommending because I love them, snacking not others.
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Angelique B.
Rating: 4 out of 5
following a purchase from 31/07/2024
Order received on time, excellent sausage! Highly recommend.
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Desmazieres S.
Rating: 3 out of 5
following a purchase from 24/07/2024
Always products out of stock and not mentioned as such. Labelling problem too and it's not the first time...
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Karine P.
Rating: 1 out of 5
following a purchase from 17/07/2024
Ups took too long to deliver Sausages.got.hot.and.box.opened
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Sophie D.
Rating: 3 out of 5
following a purchase from 14/07/2024
The products are fine, but the sausages are sent in basic cartons with no protection. When the box arrives, it's often badly damaged, with heavy scotch tape to reinforce the corners ... In short, it's average... and inside, all the sausages are mixed together, most of them unprotected.
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Veronique M.
Rating: 4 out of 5
following a purchase from 04/07/2024
All the sausages are great. For the chorizo I regret the removal of the individual bag. A plus for the speed of receipt of products. The only drawback is the packaging, all the sausages in bulk in a cardboard box that most of the time arrives damaged and torn, please make an effort on this point.
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Christine D.
Rating: 1 out of 5
following a purchase from 18/04/2024
I only received part of my order, even though I paid in full. What's more, when I send messages I don't get any feedback.
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Christopher D.
Rating: 1 out of 5
following a purchase from 16/04/2024
Too hard to eat and to cut and it doesn't taste too good except for 2 which I like, but it doesn't taste good anymore.
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Frédéric A.
Rating: 1 out of 5
following a purchase from 16/04/2024
The sausage is not dry enough
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Joseph C.
Rating: 1 out of 5
following a purchase from 02/03/2024
I haven't received my order and no one is responding to me despite the many complaints I've made. It is a shame
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Gilles D.
Rating: 4 out of 5
following a purchase from 08/04/2024
Meets my expectations
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Roland S.
Rating: 1 out of 5
following a purchase from 08/04/2024
Coppa Corse" and "Lonzu Corse" are sold, which by definition can only be produced from "Nustrale" pigs. The products sold are sliced coppa and lonzu, made from "French" pigs to which antioxidants and preservatives have been added. The questions asked on the home page have not been answered to date! I'll never buy here again!
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Maryline B.
Rating: 4 out of 5
following a purchase from 04/04/2024
Excellent sausages, but 2 very hard dry sausages and an inedible chorizo.
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Francois M.
Rating: 4 out of 5
following a purchase from 03/04/2024
Content different from catalog presentation, but quantity and quality in line.
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Alexis T.
Rating: 4 out of 5
following a purchase from 03/04/2024
Very good sausages
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Louane D.
Rating: 4 out of 5
following a purchase from 27/03/2024
Always so good! But I was slightly disappointed with the sausage box, which didn't offer much variety this time - it was almost all plain sausage :(
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