Customer reviews of la boutique des saucissons

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9,3 /10
Overall rating: 9,3 out of 10
Based on 6 048 published reviews

Summary of reviews

Customers consistently praise the store for reliable delivery and fast shipping, with many orders arriving promptly and products arriving in good condition. The main strength highlighted is product quality and taste, with numerous mentions of delicious, flavorful sausages, salamis, and charcuterie, often described as excellent or top-notch. Shoppers also note helpful organization and value, including well-packaged orders, clear categorization in some deliveries, and overall dependable service that keeps them returning for repeat orders. Customer appreciation is reinforced by strong endorsements and willingness to recommend the shop to friends and colleagues.

Reviews 1, 3 and 4 stars

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D
Diouldé D.
Rating: 1 out of 5
following a purchase from 22/12/2022
Hello, I'm really not happy with what I ordered from your store. I picked up the opened packaging and there is nothing to protect the sausages, no wrapping at all. I ordered this as a gift for a friend. It's really wrong, disrespectful to have sent it like that! It's really unprofessional and unhygienic. I hope at least, for my friend's sake, that it will taste good. Best regards. Miss Diaw
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Response from la boutique des saucissons
Hello,
We're very sorry for the inconvenience. We apologize for the inconvenience and will take your feedback into account to improve your customer experience.
As far as packaging is concerned, we have indeed chosen to sell our products "naked" to limit the use of packaging.
Nevertheless, we hope you were satisfied with the taste and hope to see you again on our site.

Have a nice day,
La Boutique des Saucissons
G
Garcia S.
Rating: 4 out of 5
following a purchase from 30/10/2022
good sausages
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Louis B.
Rating: 4 out of 5
following a purchase from 07/11/2022
I had the same sausage twice, the walnut sausage twice. Too bad I would have liked to taste the hazelnut one. However, the sausages are of excellent quality and very delicious.
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Response from la boutique des saucissons
Hello,
We apologize for the misunderstanding and are delighted that you like our products.

La Boutique des Saucissons
C
Cindy A.
Rating: 1 out of 5
following a purchase from 18/12/2022
Two e-mails sent, no reply
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Manon C.
Rating: 3 out of 5
following a purchase from 12/12/2022
The sausages were very fatty but smelled very good.
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Françoise A.
Rating: 4 out of 5
following a purchase from 26/12/2022
It was for a gift, no surprises, the package conformed to the order and was delivered on time. So satisfied
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Response from la boutique des saucissons
Hello,
Thank you for your positive feedback. We make every effort to meet delivery deadlines.

La Boutique des Saucissons
J
jean-francois R.
Rating: 4 out of 5
following a purchase from 08/12/2022
fast shipment, careful packaging, just a little lack of information about the sausages themselves.
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Response from la boutique des saucissons
Hello,
We are delighted that you like our products.
Customer satisfaction is at the heart of our approach.

La Boutique des Saucissons
A
andre V.
Rating: 4 out of 5
following a purchase from 15/12/2022
quality product fast delivery
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Déborah A.
Rating: 4 out of 5
following a purchase from 13/12/2022
Very good sausages. Very fast delivery. One recommendation: ask customers to send the sausages in a pretty box when they're intended as gifts!
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Response from la boutique des saucissons
Hello,
Thank you for your positive review, we will take your recommendations into account!
See you soon for your next order.
La Boutique des Saucissons
A
alexandre J.
Rating: 3 out of 5
following a purchase from 08/10/2022
good except that in the package "downgraded sausages" sausages with missing pieces it looks a bit weird, moreover no label to identify such or such variety, if we find one we like impossible to recommend the same, I do not think to take this article in the future, the small price difference does not justify these disadvantages
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Tom D.
Rating: 4 out of 5
following a purchase from 15/09/2022
Great, too bad there are no names of the sausages in the "déclassés" box.
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Jean F.
Rating: 1 out of 5
following a purchase from 15/09/2022
Borderline scam. I'm thinking of doing a meat analysis. My order has gone to waste.
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Response from la boutique des saucissons
Hello Mr,

I have sent your notice to my complaints department who will contact you to find out why your products were the way they were and consider sending you back some products.
Good day to you and sorry for not meeting your expectations.
D
Daniel S.
Rating: 4 out of 5
following a purchase from 26/08/2022
Lonzo a little dry
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JEAN-LOUIS G.
Rating: 4 out of 5
following a purchase from 02/08/2022
Fast delivery and sausages that met my expectations.
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Sophie M.
Rating: 4 out of 5
following a purchase from 02/08/2022
I ordered to leave with in Guadeloupe etcommande arrived in time and good. I recommanderai👍🏾
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Patrick S.
Rating: 4 out of 5
following a purchase from 29/07/2022
Order conforms, very good product
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alain G.
Rating: 4 out of 5
following a purchase from 21/07/2022
we were very satisfied with our order and the delivery went well. have a nice day.
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Marie-Claude G.
Rating: 3 out of 5
following a purchase from 12/07/2022
The quality of the sausages was good, but this time the parcel arrived damaged and greasy, even though it was supposed to be delivered by chronofresh. I sent an e-mail to inform you of the problem but have not yet received a reply. Yours faithfully
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DAVID B.
Rating: 4 out of 5
following a purchase from 05/07/2022
It would be perfect if the administrative follow-up really followed the rest; so to be improved on this point!
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suzanne L.
Rating: 1 out of 5
following a purchase from 04/07/2022
it's a pity that the chronofresch deliveryman is totally dishonest the parcel brought only on thursday 7th july was THROWN over the grate in the garden where the temperature was 31°, fortunately we got it back before dark I think you are obliged to warn this service, for my part I have made 3 complaints for the moment without any answer I am thinking before using this service pity for your house good to you S.Lupé
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PASCAL S.
Rating: 3 out of 5
following a purchase from 25/06/2022
too much salt
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M. et Ch. L.
Rating: 4 out of 5
following a purchase from 26/06/2022
the sausages taken (3 of the same) are very good... The pâtés...not so good...the flavor isn't there enough if it's homemade pasta - which we thought it was - but we'll probably recommend - at least for the sausage - soon.
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pierre J.
Rating: 1 out of 5
following a purchase from 13/06/2022
I realize that I was tricked, in any case thank you play well against part, I'll make you bad publicity!!!
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herve R.
Rating: 4 out of 5
following a purchase from 10/06/2022
very good product, the only downside is that the sausages are far too dry, almost inedible.
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helene L.
Rating: 3 out of 5
following a purchase from 10/06/2022
Disappointed because I ordered 2 sausage boxes and only got 2 kinds. I thought I could taste more flavors. Otherwise very good sausages
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Denis G.
Rating: 4 out of 5
following a purchase from 02/06/2022
Very pleasant, supple, I regret having taken only one category, I look forward to testing other "flavors".
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Georgia M.
Rating: 4 out of 5
following a purchase from 26/05/2022
I made this order with the intention of giving it as a gift, and that hasn't happened yet. I think it will be a real treat for this sausage lover.
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Marc L.
Rating: 1 out of 5
following a purchase from 20/05/2022
no real opinion, the parcel having arrived empty (emptied during transport presumably). On the other hand, I'm still waiting to hear from the sausage store about what's next.
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alexandre J.
Rating: 3 out of 5
following a purchase from 15/05/2022
nothing extraordinary, a range of sausages that can be found in retail outlets without any problem at a much lower price, but the big problem is the delivery packaging, a cardboard box that's not even watertight with the products inside without any packaging, so it's open to all the smells and external pollution that reigns in delivery lorries, I don't mind limiting packaging for the sake of ecology but hygiene should also be taken into account.
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Christophe D.
Rating: 3 out of 5
following a purchase from 02/05/2022
This delivery was a little too advanced on the curves and too much pepper on the long ones.
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jean-Michel M.
Rating: 4 out of 5
following a purchase from 26/04/2022
Thank you for this excellent dry sausage. In future we would prefer a softer dry sausage.
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herve C.
Rating: 4 out of 5
following a purchase from 27/04/2022
Nothing to say about the preparation and quality, but a slight delivery bugg!
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Corentin C.
Rating: 1 out of 5
following a purchase from 15/04/2022
hello i ordered my parcel on 7/04 and i was supposed to receive it on 12/04unfortunately i was not at home at that time so the order went to listant no problem but i had to wait until 25/04 to receive an email from the company telling me that my parcel had arrived at my home as this was not the case so i pressed the button "i have not received my parcel" but now it's been 4 days since i had any news.
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catherine G.
Rating: 4 out of 5
following a purchase from 31/03/2022
very nice you can even leave a personal message if it's a gift
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pierre D.
Rating: 4 out of 5
following a purchase from 01/04/2022
as ordered very good sausages and dry sausage but ... no labels to know what we taste too bad but we recommend without problem we like
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ANGELIQUE P.
Rating: 4 out of 5
following a purchase from 29/03/2022
thank you for your interest
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muriel D.
Rating: 4 out of 5
following a purchase from 13/03/2022
The order went well. The site is clear. No problems with delivery.
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Christian D.
Rating: 3 out of 5
following a purchase from 09/03/2022
Dry sausages are excellent. And the sausage saurizo extra strong .manque de puissance à par sa excellant
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Claudine D.
Rating: 3 out of 5
following a purchase from 08/03/2022
I received my parcel and found the sausages too dry. I asked that they not be too dry.
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Francis G.
Rating: 3 out of 5
following a purchase from 01/12/2021
The sausages are good, but the after-sales service is non-existent. This is essential and therefore deplorable. The last package arrived with a hole in it, missing sausages... What more can I say?
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