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N
Rating: 4 out of 5
the sausages are good but dry too quickly
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Customer reviews of la boutique des saucissons
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 6 319 published reviews
Summary of reviews
The store consistently delivers excellent sausages with varied options, including tomme, comté, and goat, and customers highlight reliable, fast delivery and responsive service when issues arise. The product quality stands out with descriptions of flavorful, well-dried cuts, real cheese inclusions, and distinct regional flavors that delight the palate. Customers repeatedly express strong satisfaction and loyalty, noting repeat orders, renewals, and recommendations to others. Overall, the shopping experience is described as smooth and trustworthy, with timely shipping and sustained high quality.
Reviews 1, 3 and 4 stars
Reset filtersW
Rating: 3 out of 5
This is the 3rd time I order and I almost always get the same varieties (plain and plain curved sausage) The price is interesting but it lacks a lot of variety, what a shame!
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Response from la boutique des saucissons
Thank you William for your loyalty and this honest feedback. We understand the frustration of often getting the same varieties — it only depends on the current declassified stock, but we take note to try to better vary your next shipments.
L
Rating: 3 out of 5
The "downgraded" sausages lack variety and are really extremely dry.
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Response from la boutique des saucissons
Thank you again Ludovic for this complete feedback on your order. We take note of all your comments (dryness and variety) to improve our downgraded selection.
C
Rating: 4 out of 5
Very very good sausage tomorrow I will make the sausages calibrated a little small sausages in 1 kg would be a good idea
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B
Rating: 4 out of 5
Of course, these are classified sausages, but there is no label to know the nature of the sausage.
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F
Rating: 4 out of 5
Very good sausage
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H
Rating: 3 out of 5
The last item was no longer fresh and was moldy.
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C
Rating: 4 out of 5
The sausage is very tasty.
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F
Rating: 4 out of 5
A bit long for delivery but the quality is always top-notch
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T
Rating: 4 out of 5
Good products, the quality and taste are there, delivery ok, just one star less because some products have a bit too much fat, in my opinion, otherwise perfect, thank you.
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F
Rating: 3 out of 5
Sausages are great but the package was very damaged.
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Response from la boutique des saucissons
Hello Franck, thank you for your feedback, we are glad that you liked the sausages! Sorry for the condition of the package upon receipt — please feel free to write to us at [email protected] with your order number if any products were damaged.
M
Rating: 1 out of 5
4 packets 500g + 500g + 100g + 50g, that does not make 2kg
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Response from la boutique des saucissons
Hello Maxime, thank you for your feedback and sorry for this weight discrepancy — you are right, the count is not correct (1.15kg instead of the announced 2kg). This is clearly not the quality level we aim for, and we are sorry about it. Please feel free to write to us at [email protected] with your order number, we will correct this quickly.
K
Rating: 3 out of 5
The quality of the cold cuts is excellent and the taste is really there. The products seem to be of very good quality and are very tasty. However, I was a bit disappointed by the contents of the package. I received four bags of mini-sausages / appetizer sausages of different varieties, but no whole sausage. The mini-sausages interest us much less and we would have preferred a more balanced assortment with at least one traditional sausage. Despite this, the quality of the products remains impeccable.
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M
Rating: 4 out of 5
For declassified sausages, they are great. A small downside for the ham, one part was very hard to chew.
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S
Rating: 3 out of 5
Several orders placed on the site but already 2 packages received ripped open. This is still food and when the sausage is accessible to anyone it is not great.
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E
Rating: 3 out of 5
Packaging arrived open, light cardboard for the quantity of product. Products not protected for postal shipping above 35 degrees.
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D
Rating: 3 out of 5
The free shipping promo code didn't work so I paid 8€ for Colissimo and received a burst carton, and sausages directly against the carton without individual packaging, very unfortunate in terms of hygiene.
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A
Rating: 4 out of 5
I would have liked 4 different varieties of sausage otherwise happy with the purchase my children and grandchildren loved
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A
Rating: 1 out of 5
Quite disappointed that the expiration date is within 60 days. I find that short and I regret that it was not specified at the time of the order.
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S
Rating: 4 out of 5
I would have liked more variety. Otherwise, very good quality
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P
Rating: 4 out of 5
Thank you for a slightly late delivery due to the post. The sausage is very good although a bit too dry. Thank you
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J
Rating: 4 out of 5
The sausages are very good. The packaging is minimal. However, what bothers me a bit is the delivery in the mailbox during the heatwave.
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B
Rating: 1 out of 5
Rancid sausages
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C
Rating: 4 out of 5
Reactive! Satisfied with the quality
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P
Rating: 4 out of 5
Delivery times respected, products of very good quality.
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C
Rating: 1 out of 5
The sausages are hard, very hard in addition I was supposed to have the shipping costs refunded, I'm still waiting. What a pity.
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K
Rating: 1 out of 5
Not at all satisfied, a package filled only with intestines. Lacking variety and tasteless.
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V
Rating: 1 out of 5
Sausages are always very good but we noticed that: - their size is decreasing? - the new labels are confusing between flavors and are less beautiful - the sausages are less dry upon arrival - there are regularly shortages during orders - !!! UPS delivery in hot weather should be avoided !!! It would be better to deliver in refrigerated trucks or ensuring a certain temperature! The delivery people leave the packages outside in the heat without handing them over to anyone. The mold on the sausages' skin develops quickly and makes the sausage less appealing and develops an unattractive smell!!! Especially since they sweat :/
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A
Rating: 4 out of 5
Hello I am satisfied with my purchase the sausages are very good one downside the dry sausage is very hard and complicated to cut it’s like iron the other two are excellent
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J
Rating: 3 out of 5
A bit disappointed with my last order, sausages in the box completely soft.
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Response from la boutique des saucissons
Hello Jeremy, thank you for your feedback. We send our sausages rather soft, the texture being a matter of preference, but feel free to let them dry for a few days in the open air: with the heat they harden quite quickly. We are sorry that those in this box seemed completely soft to you and we note your comment.
F
Rating: 4 out of 5
Ok
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Response from la boutique des saucissons
Thank you Florian for your feedback!
C
Rating: 1 out of 5
All the sausages were moldy in their packaging
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Response from la boutique des saucissons
Hello Caroline, as previously mentioned, it is actually the natural bloom of our sausages and not mold — our heart sausages are systematically checked before shipping. Please feel free to contact us again with photos if any doubt persists. We are still sorry for the inconvenience caused.
H
Rating: 1 out of 5
The package was damaged during delivery and had a large hole. It is unclear whether the unpackaged sausage in the package is still intact and, above all, whether it is still edible. The hygienic conditions are unclear due to the open package. Customer service has not responded to my complaints for a week.
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M
Rating: 1 out of 5
Sausage arrives with mold.
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Response from la boutique des saucissons
Hello Mandy, it is actually the natural bloom that develops on our dry sausages, and not mold — an article on our site explains it in detail: https://laboutiquedessaucissons.fr/blogs/news/fleur-naturelle. Please feel free to contact us with photos if you have any doubts. We are still sorry for the concern this may have caused.
F
Rating: 1 out of 5
Investigation procedure already initiated. We have already informed the merchant that you did not receive your order. He should get back to you as soon as possible. Never had a response...
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Response from la boutique des saucissons
Hello Frederic, we are truly sorry for this situation. We will contact you directly to find a solution quickly.
A
Rating: 1 out of 5
The sausage arrived with greenish mold.
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Response from la boutique des saucissons
Hello Angeline, as with your other review, it is actually the natural bloom of our dry sausages, and not mold — the article on our site explains this in detail: https://laboutiquedessaucissons.fr/blogs/news/fleur-naturelle. Please feel free to contact us with photos if you have any doubts. We are still sorry for the concern this may have caused.
J
Rating: 3 out of 5
I ordered for Father's Day, unfortunately it was not carefully packaged and everything was crushed
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Response from la boutique des saucissons
Hello Julie, we are sorry that your order for Father's Day arrived poorly packaged and damaged, this is not what we want. Please feel free to contact us with photos at [email protected] so that we can find a solution.
F
Rating: 3 out of 5
I wanted to have a direct contact but no... Just an error in the order: 2 orders made. 1 a pack of mini sausages and the other in downgraded sausages but received 2 orders of mini sausages.... nothing serious in itself but I would have liked to be contacted to discuss it...........
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Response from la boutique des saucissons
Hello Fabien, we are sorry for this error on your order. We will contact you directly to clarify the situation.
S
Rating: 3 out of 5
correct merchandise, despite regular stockouts, more than eight days to receive the package after ordering, and especially UPS not delivering the packages, marking us as absent to drop it off at a relay and not making their rounds. package picked up at royal shop 76260 EU. the manager was unhappy because he left her a very large volume of packages and many customers came and were unhappy. this has already happened twice in a row
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Response from la boutique des saucissons
Hello Stéphane, we are sorry for these recurring stock shortages and delivery issues with UPS — we understand the inconvenience this causes, both for you and for the pickup point. We are forwarding this feedback to our carrier to improve the situation.
G
Rating: 4 out of 5
Received in a week Good packaging Not yet tasted
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Response from la boutique des saucissons
Thank you Gérard for this feedback, we hope the tasting will meet expectations!