Customer reviews of la boutique des saucissons

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 6 319 published reviews

Summary of reviews

The store consistently delivers excellent sausages with varied options, including tomme, comté, and goat, and customers highlight reliable, fast delivery and responsive service when issues arise. The product quality stands out with descriptions of flavorful, well-dried cuts, real cheese inclusions, and distinct regional flavors that delight the palate. Customers repeatedly express strong satisfaction and loyalty, noting repeat orders, renewals, and recommendations to others. Overall, the shopping experience is described as smooth and trustworthy, with timely shipping and sustained high quality.

Reviews 1, 3 and 4 stars

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C
Claudine D.
Rating: 3 out of 5
following a purchase from 08/06/2026
Hello, the sausage was not in its box upon arrival. A small piece of tape was missing to close the box and some padding would have been welcome to secure the box. Too bad
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Response from la boutique des saucissons
Hello Claudine, we are sorry that the sausage arrived poorly packed in its box, with a closure issue. We note your comment to improve our packaging. Please feel free to contact us at [email protected] if you wish.
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Sophie D.
Rating: 1 out of 5
following a purchase from 05/06/2026
I placed an order that I received on time but there was a missing product in my package. Additionally, another product was damaged. I reported this and I still have not received a response...
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Response from la boutique des saucissons
Hello Sophie, we are sincerely sorry for this processing delay. Following your message from June 24, we have indeed processed the refund for the missing product as well as for the damaged product. We apologize for the inconvenience caused.
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Georg T.
Rating: 3 out of 5
following a purchase from 05/06/2026
Packaging insufficient. The sausages come into direct contact with the cardboard box and printed! Paper https://www.fibl.org/fileadmin/documents/shop/1661-mineraloelruekstaende.pdf "The most important transition is, however, the one from food packaging. In this case, the mineral oil components migrate either directly from the cardboard packaging (primary packaging or outer box) or from the mineral oil-containing printing ink on the packaging into the food."
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Daniel R.
Rating: 3 out of 5
following a purchase from 05/06/2026
Real loose in the box not even wrapped in paper. The package shop complained about the smell. Packaging and hygiene not satisfactory.
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Andreas N.
Rating: 4 out of 5
following a purchase from 06/06/2026
The quality and taste of the sausages is good, the packaging could still be improved.
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Jennifer F.
Rating: 1 out of 5
following a purchase from 05/06/2026
The sausage was thrown into a cardboard box without paper, the box was damaged when it arrived. Half of the sausage was covered with thick fuzzy mold, some also had brown mold spots. My email is not being responded to. Total flop! Never again!
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Philipp D.
Rating: 4 out of 5
following a purchase from 05/06/2026
I ordered the second choice box. Taste-wise very good! Unfortunately, it was not labeled which sausage is which. Only a note was included. Too bad!
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Moritz B.
Rating: 1 out of 5
following a purchase from 05/06/2026
Unfortunately, three sausages are covered with very hairy mold. I am worried about eating them as well as the others.
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Raphael M.
Rating: 1 out of 5
following a purchase from 05/06/2026
Order still not received. Ordered on 05/06 and still nothing today 15/06
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Response from la boutique des saucissons
Hello Raphael, we are sorry for this delay. We have indeed had a lot of orders to process recently, which has delayed the shipments. We apologize for this and are always trying to be faster. We note your feedback.
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Mickael H.
Rating: 4 out of 5
following a purchase from 05/06/2026
Order well packaged Thank you
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Mario G.
Rating: 1 out of 5
following a purchase from 05/06/2026
The sausages are not good in taste and smell very unpleasant. Furthermore, they are so hard that it is very difficult to chew them.
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Antoine/Virginia C.
Rating: 4 out of 5
following a purchase from 05/06/2026
Great for the price, but they put about 2 kg, it's systematically less. Rather 1.8 kg
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Response from la boutique des saucissons
Thank you for this feedback. We take note of your comment on the weight and will pass it to our workshop to check the packaging.
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Justine P.
Rating: 3 out of 5
following a purchase from 05/06/2026
Very disappointed with the heart sausage which is all flat and seems to be spoiled.
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Response from la boutique des saucissons
Hello Justine, we are sorry that this heart sausage seemed flat and different from what you expected. We note your feedback and will pass it on to our workshop. Please feel free to contact us at [email protected] with photos if you wish.
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Melodie B.
Rating: 3 out of 5
following a purchase from 03/06/2026
Order delivered quickly but sausage was next to packaging boxes and even sweating the packaging box, disappointed to offer this
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Response from la boutique des saucissons
Hello Melodie, we are sorry that the sausage arrived sweating, to the point of even soaking the packaging — this can happen during high heat while transporting. We are sorry for this bad experience, especially since it was meant as a gift. Please feel free to contact us at [email protected] if you wish.
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Jean-Louis S.
Rating: 3 out of 5
following a purchase from 01/06/2026
average quality!
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Response from la boutique des saucissons
Hello Jean-Louis, thank you for your feedback. We are sorry that the quality did not meet your expectations. Do not hesitate to tell us more at [email protected], we are here to listen to you.
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Caroline T.
Rating: 3 out of 5
following a purchase from 03/06/2026
One of my sausages arrived moldy. After 3 emails and rather mixed comments on different social networks, I received a refund. We will taste the products to see if they are good. For that reason, I cannot rate higher for this order.
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Response from la boutique des saucissons
Hello Caroline, we are sorry for this moldy sausage as well as for the delay in receiving a response from us — this is not the service we wish to offer. We are glad to have been able to process your refund, and we apologize again for this inconvenience.
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Herve P.
Rating: 4 out of 5
following a purchase from 02/06/2026
A good order of declassified sausages. Maybe a bit dry this time...
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Response from la boutique des saucissons
Thank you Hervé for your feedback, we take note of the slightly dry side this time!
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Nelly V.
Rating: 4 out of 5
following a purchase from 02/06/2026
I regularly order sausages from the shop, but this order was catastrophic, the first one I received didn't even contain half of the items, I had to send a message to receive the rest of my order. The package arrived half open with one of the mini sausage packets open and half empty... however, the sausages are still just as delicious, and we enjoyed what was left. I give 4 stars because our other orders in previous months went very well and we are still very happy with the sausage shop!
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Response from la boutique des saucissons
Hello Nelly, thank you for your loyalty and understanding. We are truly sorry that this package arrived damaged and incomplete, this is absolutely not our usual standard. We are pleased that the rest was able to be rectified quickly following your message, and that the quality of the sausages is still on point. Please feel free to contact us again if needed, and thank you again for your loyalty!
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Pierre H.
Rating: 4 out of 5
following a purchase from 02/06/2026
very good, a delight thank you
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Alain M.
Rating: 4 out of 5
following a purchase from 01/06/2026
Hello Mr. Mrs. yes very satisfied except for the coppa too fatty, otherwise very good. Thank you. Good luck.
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Response from la boutique des saucissons
Hello Alain, thank you for your detailed feedback! Glad that you are overall very satisfied, we take good note for the coppa. Thank you!
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Georges B.
Rating: 4 out of 5
following a purchase from 30/05/2026
Do not change your DRIED SAUSAGES TIED TO SAINT JOSEPH. sausage longer than thick, rather dry, and with peppercorns…
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Response from la boutique des saucissons
Thank you Georges, we promise we won't change anything about this recipe!
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Minh Hien P.
Rating: 1 out of 5
following a purchase from 18/05/2026
2kg basket of salamis ordered less than a month ago, had to throw them in the trash today because they were spoiled. Never again.
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Jessica P.
Rating: 3 out of 5
following a purchase from 29/05/2026
The package arrived quickly, however I am disappointed with the dried tenderloin which weighs 220g instead of the expected 300g.
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Response from la boutique des saucissons
Hello Jessica, you are right, the weight stated on our site is 230g and not 300g, and there was indeed a discrepancy with the 220g received — an error on our part. We are sorry. Do not hesitate to contact us at [email protected], we will gladly make a gesture on your next order.
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Sacha F.
Rating: 4 out of 5
following a purchase from 25/05/2026
The quality is there but the sheet that is given with the color codes frankly nothing corresponds or there is no string of the mentioned color..
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Response from la boutique des saucissons
Hello Sacha, thank you for your feedback and we are glad that the quality is up to par! We apologize for the confusion with the color code sheet, we will check this with our team. Please feel free to write to us at [email protected] if you would like more details.
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Thomas R.
Rating: 3 out of 5
following a purchase from 25/05/2026
I had ordered Coppa corse and not original ham from Corsica, but a filet-like ham from the mainland
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Sebastien K.
Rating: 3 out of 5
following a purchase from 24/05/2026
sausages that have been heated
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Response from la boutique des saucissons
Hello Sebastien, we are sorry that the sausages got warm during transport. Please feel free to contact us at [email protected] if you would like to tell us more.
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Eric Z.
Rating: 3 out of 5
following a purchase from 17/05/2026
The selections were too predictable in terms of the flavors that were going to arrive for the snacks.
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Response from la boutique des saucissons
Hello Eric, as we have already had the opportunity to explain to you, the anti-waste packs are made up of downgraded products solely for aesthetic reasons, which explains a random and non-customizable selection in advance. However, we do take note of your comment.
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Valentin P.
Rating: 4 out of 5
following a purchase from 03/03/2026
Very good sausages and in great condition for declassified sausages. Just a pity that the flavors are not indicated on the sausages.
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Response from la boutique des saucissons
Thank you Valentin for your feedback! We take good note of the taste indications, it's a point we will improve. Glad that the quality convinced you despite the downgrade
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Loic G.
Rating: 3 out of 5
following a purchase from 20/05/2026
Good products, but packaging leaves something to be desired
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Response from la boutique des saucissons
Hello Loic, thank you for your feedback. We are sorry that the packaging did not meet expectations, and we note your comment to improve it.
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Jean Louis G.
Rating: 4 out of 5
following a purchase from 21/05/2026
a bit disappointed because there are only 3 different varieties out of 10
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Melodie M.
Rating: 1 out of 5
following a purchase from 18/05/2026
Disappointed by the delivery
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Nicoals B.
Rating: 4 out of 5
following a purchase from 17/05/2026
The sausages were devoured in one evening. Note 5 stars for the smoked sausage. A delight to the smell and in the mouth. Delivery time respected and even ahead of schedule. That's a plus.
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Christian M.
Rating: 4 out of 5
following a purchase from 14/05/2026
The sausages are good You can really taste it (herbs de Provence, goat cheese, smoked) They are delivered rather fresh (not dry and old) I didn't give 5 stars because there is always room for improvement (more flavors, a bit expensive, ....)
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Xavier L.
Rating: 4 out of 5
following a purchase from 10/05/2026
The declassified sausages, great. Too bad the company doesn't take the time to respond to emails
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Sebastien R.
Rating: 3 out of 5
following a purchase from 13/05/2026
Very good variety of sausage and very good but I regret that they are already "sticky" at delivery, despite the indicated expiration date I don't think they will still be edible in 1 month
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Arnaud D.
Rating: 4 out of 5
following a purchase from 05/05/2026
In accordance with my expectations
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Monique S.
Rating: 4 out of 5
following a purchase from 11/05/2026
the hams were delicious but the dry sausage was a bit too hard..
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Jean-Marc B.
Rating: 4 out of 5
following a purchase from 12/05/2026
Good quality of products, to do again. However, a downside regarding the navigation on the site where it is impossible, probably due to lack of simplicity, to cancel a subscription.
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Sylvain P.
Rating: 1 out of 5
following a purchase from 10/05/2026
1.5kg instead of 2 kg!
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Lucas B.
Rating: 1 out of 5
following a purchase from 06/05/2026
2 products out of 3 received
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