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J
Rating: 4 out of 5
The sausages are very good. The packaging is minimal. However, what bothers me a bit is the delivery in the mailbox during the heatwave.
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Customer reviews of la boutique des saucissons
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 6 326 published reviews
Summary of reviews
The store consistently delivers excellent sausages with varied options, including tomme, comté, and goat, and customers highlight reliable, fast delivery and responsive service when issues arise. The product quality stands out with descriptions of flavorful, well-dried cuts, real cheese inclusions, and distinct regional flavors that delight the palate. Customers repeatedly express strong satisfaction and loyalty, noting repeat orders, renewals, and recommendations to others. Overall, the shopping experience is described as smooth and trustworthy, with timely shipping and sustained high quality.
Reviews 1 and 4 stars
Reset filtersB
Rating: 1 out of 5
Rancid sausages
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C
Rating: 4 out of 5
Reactive! Satisfied with the quality
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P
Rating: 4 out of 5
Delivery times respected, products of very good quality.
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C
Rating: 1 out of 5
The sausages are hard, very hard in addition I was supposed to have the shipping costs refunded, I'm still waiting. What a pity.
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K
Rating: 1 out of 5
Not at all satisfied, a package filled only with intestines. Lacking variety and tasteless.
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V
Rating: 1 out of 5
Sausages are always very good but we noticed that: - their size is decreasing? - the new labels are confusing between flavors and are less beautiful - the sausages are less dry upon arrival - there are regularly shortages during orders - !!! UPS delivery in hot weather should be avoided !!! It would be better to deliver in refrigerated trucks or ensuring a certain temperature! The delivery people leave the packages outside in the heat without handing them over to anyone. The mold on the sausages' skin develops quickly and makes the sausage less appealing and develops an unattractive smell!!! Especially since they sweat :/
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A
Rating: 4 out of 5
Hello I am satisfied with my purchase the sausages are very good one downside the dry sausage is very hard and complicated to cut it’s like iron the other two are excellent
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F
Rating: 4 out of 5
Ok
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Response from la boutique des saucissons
Thank you Florian for your feedback!
C
Rating: 1 out of 5
All the sausages were moldy in their packaging
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Response from la boutique des saucissons
Hello Caroline, as previously mentioned, it is actually the natural bloom of our sausages and not mold — our heart sausages are systematically checked before shipping. Please feel free to contact us again with photos if any doubt persists. We are still sorry for the inconvenience caused.
H
Rating: 1 out of 5
The package was damaged during delivery and had a large hole. It is unclear whether the unpackaged sausage in the package is still intact and, above all, whether it is still edible. The hygienic conditions are unclear due to the open package. Customer service has not responded to my complaints for a week.
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M
Rating: 1 out of 5
Sausage arrives with mold.
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Response from la boutique des saucissons
Hello Mandy, it is actually the natural bloom that develops on our dry sausages, and not mold — an article on our site explains it in detail: https://laboutiquedessaucissons.fr/blogs/news/fleur-naturelle. Please feel free to contact us with photos if you have any doubts. We are still sorry for the concern this may have caused.
F
Rating: 1 out of 5
Investigation procedure already initiated. We have already informed the merchant that you did not receive your order. He should get back to you as soon as possible. Never had a response...
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Response from la boutique des saucissons
Hello Frederic, we are truly sorry for this situation. We will contact you directly to find a solution quickly.
A
Rating: 1 out of 5
The sausage arrived with greenish mold.
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Response from la boutique des saucissons
Hello Angeline, as with your other review, it is actually the natural bloom of our dry sausages, and not mold — the article on our site explains this in detail: https://laboutiquedessaucissons.fr/blogs/news/fleur-naturelle. Please feel free to contact us with photos if you have any doubts. We are still sorry for the concern this may have caused.
G
Rating: 4 out of 5
Received in a week Good packaging Not yet tasted
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Response from la boutique des saucissons
Thank you Gérard for this feedback, we hope the tasting will meet expectations!
S
Rating: 1 out of 5
I placed an order that I received on time but there was a missing product in my package. Additionally, another product was damaged. I reported this and I still have not received a response...
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Response from la boutique des saucissons
Hello Sophie, we are sincerely sorry for this processing delay. Following your message from June 24, we have indeed processed the refund for the missing product as well as for the damaged product. We apologize for the inconvenience caused.
A
Rating: 4 out of 5
The quality and taste of the sausages is good, the packaging could still be improved.
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J
Rating: 1 out of 5
The sausage was thrown into a cardboard box without paper, the box was damaged when it arrived. Half of the sausage was covered with thick fuzzy mold, some also had brown mold spots. My email is not being responded to. Total flop! Never again!
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P
Rating: 4 out of 5
I ordered the second choice box. Taste-wise very good! Unfortunately, it was not labeled which sausage is which. Only a note was included. Too bad!
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M
Rating: 1 out of 5
Unfortunately, three sausages are covered with very hairy mold. I am worried about eating them as well as the others.
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R
Rating: 1 out of 5
Order still not received. Ordered on 05/06 and still nothing today 15/06
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Response from la boutique des saucissons
Hello Raphael, we are sorry for this delay. We have indeed had a lot of orders to process recently, which has delayed the shipments. We apologize for this and are always trying to be faster. We note your feedback.
M
Rating: 4 out of 5
Order well packaged Thank you
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M
Rating: 1 out of 5
The sausages are not good in taste and smell very unpleasant. Furthermore, they are so hard that it is very difficult to chew them.
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A
Rating: 4 out of 5
Great for the price, but they put about 2 kg, it's systematically less. Rather 1.8 kg
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Response from la boutique des saucissons
Thank you for this feedback. We take note of your comment on the weight and will pass it to our workshop to check the packaging.
H
Rating: 4 out of 5
A good order of declassified sausages. Maybe a bit dry this time...
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Response from la boutique des saucissons
Thank you Hervé for your feedback, we take note of the slightly dry side this time!
N
Rating: 4 out of 5
I regularly order sausages from the shop, but this order was catastrophic, the first one I received didn't even contain half of the items, I had to send a message to receive the rest of my order. The package arrived half open with one of the mini sausage packets open and half empty... however, the sausages are still just as delicious, and we enjoyed what was left. I give 4 stars because our other orders in previous months went very well and we are still very happy with the sausage shop!
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Response from la boutique des saucissons
Hello Nelly, thank you for your loyalty and understanding. We are truly sorry that this package arrived damaged and incomplete, this is absolutely not our usual standard. We are pleased that the rest was able to be rectified quickly following your message, and that the quality of the sausages is still on point. Please feel free to contact us again if needed, and thank you again for your loyalty!
P
Rating: 4 out of 5
very good, a delight thank you
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A
Rating: 4 out of 5
Hello Mr. Mrs. yes very satisfied except for the coppa too fatty, otherwise very good. Thank you. Good luck.
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Response from la boutique des saucissons
Hello Alain, thank you for your detailed feedback! Glad that you are overall very satisfied, we take good note for the coppa. Thank you!
G
Rating: 4 out of 5
Do not change your DRIED SAUSAGES TIED TO SAINT JOSEPH. sausage longer than thick, rather dry, and with peppercorns…
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Response from la boutique des saucissons
Thank you Georges, we promise we won't change anything about this recipe!
M
Rating: 1 out of 5
2kg basket of salamis ordered less than a month ago, had to throw them in the trash today because they were spoiled. Never again.
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S
Rating: 4 out of 5
The quality is there but the sheet that is given with the color codes frankly nothing corresponds or there is no string of the mentioned color..
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Response from la boutique des saucissons
Hello Sacha, thank you for your feedback and we are glad that the quality is up to par! We apologize for the confusion with the color code sheet, we will check this with our team. Please feel free to write to us at [email protected] if you would like more details.
V
Rating: 4 out of 5
Very good sausages and in great condition for declassified sausages. Just a pity that the flavors are not indicated on the sausages.
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Response from la boutique des saucissons
Thank you Valentin for your feedback! We take good note of the taste indications, it's a point we will improve. Glad that the quality convinced you despite the downgrade
J
Rating: 4 out of 5
a bit disappointed because there are only 3 different varieties out of 10
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M
Rating: 1 out of 5
Disappointed by the delivery
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N
Rating: 4 out of 5
The sausages were devoured in one evening. Note 5 stars for the smoked sausage. A delight to the smell and in the mouth. Delivery time respected and even ahead of schedule. That's a plus.
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C
Rating: 4 out of 5
The sausages are good You can really taste it (herbs de Provence, goat cheese, smoked) They are delivered rather fresh (not dry and old) I didn't give 5 stars because there is always room for improvement (more flavors, a bit expensive, ....)
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X
Rating: 4 out of 5
The declassified sausages, great. Too bad the company doesn't take the time to respond to emails
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A
Rating: 4 out of 5
In accordance with my expectations
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M
Rating: 4 out of 5
the hams were delicious but the dry sausage was a bit too hard..
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J
Rating: 4 out of 5
Good quality of products, to do again. However, a downside regarding the navigation on the site where it is impossible, probably due to lack of simplicity, to cancel a subscription.
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