Customer reviews of la boutique des saucissons

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 6 326 published reviews

Summary of reviews

The store consistently delivers excellent sausages with varied options, including tomme, comté, and goat, and customers highlight reliable, fast delivery and responsive service when issues arise. The product quality stands out with descriptions of flavorful, well-dried cuts, real cheese inclusions, and distinct regional flavors that delight the palate. Customers repeatedly express strong satisfaction and loyalty, noting repeat orders, renewals, and recommendations to others. Overall, the shopping experience is described as smooth and trustworthy, with timely shipping and sustained high quality.

1 star review

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Jerome J.
Rating: 1 out of 5
following a purchase from 03/09/2026
Dry and hard products like a piece of wood, 2 sausages out of 5 thrown in the trash. Useless purchase.
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Response from la boutique des saucissons
Hello Jerome, we are sincerely sorry — this is clearly not the level of quality we aim for. Please feel free to contact us at [email protected] with your order number, we will find a solution.
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Nicolas V.
Rating: 1 out of 5
following a purchase from 29/08/2026
The first time I ordered, I had different types of sausages. This time I only got one type, it's a bit of a shame honestly.
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Response from la boutique des saucissons
Thank you for your honesty Nicolas. As mentioned above, variety is never guaranteed on the downgraded items, but we take note of your disappointment for this order.
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Christian D.
Rating: 1 out of 5
following a purchase from 26/08/2026
the pasta was liquid and open
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Response from la boutique des saucissons
Hello Christian, thank you for this clarification. The liquid side comes from the fat of the pâté which can melt with heat, it's rather normal — however, an open package should not arrive, it's often related to a tear during transport. We await your message at [email protected] to find a quick solution.
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Jimmy D.
Rating: 1 out of 5
following a purchase from 21/08/2026
Expensive for what it is
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Response from la boutique des saucissons
Hello Jimmy, thank you for your feedback. Our products are made with French meat and natural casings, which partly explains the price — but we understand that the quality-price ratio did not convince you this time, it's noted.
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Oceane A.
Rating: 1 out of 5
following a purchase from 29/07/2026
I received a package where many sausages are extremely hard or even inedible. I made a complaint without a response
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Response from la boutique des saucissons
Hello Oceane, we are sincerely sorry for this experience — sausages that hard that they become inedible is clearly not the quality level we aim for. We are also sorry that your complaint went unanswered. We will get back to you directly by email to find a solution.
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Olivier S.
Rating: 1 out of 5
following a purchase from 27/07/2026
I received a torn box so it was impossible to consume the sausages. I made a complaint by email with supporting photos and I never received a response
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Response from la boutique des saucissons
Hello Olivier, we are sorry for this torn box and for your complaint that went unanswered despite the photos sent — this is really not what we want. We will contact you directly by email to resolve this.
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Mauricio C.
Rating: 1 out of 5
following a purchase from 17/07/2026
The package was not in the store. They could not find the package, that's why I did not receive an order
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Maxime L.
Rating: 1 out of 5
following a purchase from 07/07/2026
4 packets 500g + 500g + 100g + 50g, that does not make 2kg
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Response from la boutique des saucissons
Hello Maxime, thank you for your feedback and sorry for this weight discrepancy — you are right, the count is not correct (1.15kg instead of the announced 2kg). This is clearly not the quality level we aim for, and we are sorry about it. Please feel free to write to us at [email protected] with your order number, we will correct this quickly.
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Antoine G.
Rating: 1 out of 5
following a purchase from 25/06/2026
Quite disappointed that the expiration date is within 60 days. I find that short and I regret that it was not specified at the time of the order.
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Brigitte V.
Rating: 1 out of 5
following a purchase from 29/06/2026
Rancid sausages
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Christelle B.
Rating: 1 out of 5
following a purchase from 23/06/2026
The sausages are hard, very hard in addition I was supposed to have the shipping costs refunded, I'm still waiting. What a pity.
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Kevin B.
Rating: 1 out of 5
following a purchase from 22/06/2026
Not at all satisfied, a package filled only with intestines. Lacking variety and tasteless.
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Vent D.
Rating: 1 out of 5
following a purchase from 19/06/2026
Sausages are always very good but we noticed that: - their size is decreasing? - the new labels are confusing between flavors and are less beautiful - the sausages are less dry upon arrival - there are regularly shortages during orders - !!! UPS delivery in hot weather should be avoided !!! It would be better to deliver in refrigerated trucks or ensuring a certain temperature! The delivery people leave the packages outside in the heat without handing them over to anyone. The mold on the sausages' skin develops quickly and makes the sausage less appealing and develops an unattractive smell!!! Especially since they sweat :/
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Caroline H.
Rating: 1 out of 5
following a purchase from 12/06/2026
All the sausages were moldy in their packaging
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Response from la boutique des saucissons
Hello Caroline, as previously mentioned, it is actually the natural bloom of our sausages and not mold — our heart sausages are systematically checked before shipping. Please feel free to contact us again with photos if any doubt persists. We are still sorry for the inconvenience caused.
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Heiko H.
Rating: 1 out of 5
following a purchase from 05/06/2026
The package was damaged during delivery and had a large hole. It is unclear whether the unpackaged sausage in the package is still intact and, above all, whether it is still edible. The hygienic conditions are unclear due to the open package. Customer service has not responded to my complaints for a week.
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Mandy C.
Rating: 1 out of 5
following a purchase from 10/06/2026
Sausage arrives with mold.
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Response from la boutique des saucissons
Hello Mandy, it is actually the natural bloom that develops on our dry sausages, and not mold — an article on our site explains it in detail: https://laboutiquedessaucissons.fr/blogs/news/fleur-naturelle. Please feel free to contact us with photos if you have any doubts. We are still sorry for the concern this may have caused.
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Frederic K.
Rating: 1 out of 5
following a purchase from 17/01/2026
Investigation procedure already initiated. We have already informed the merchant that you did not receive your order. He should get back to you as soon as possible. Never had a response...
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Response from la boutique des saucissons
Hello Frederic, we are truly sorry for this situation. We will contact you directly to find a solution quickly.
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Angeline P.
Rating: 1 out of 5
following a purchase from 10/06/2026
The sausage arrived with greenish mold.
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Response from la boutique des saucissons
Hello Angeline, as with your other review, it is actually the natural bloom of our dry sausages, and not mold — the article on our site explains this in detail: https://laboutiquedessaucissons.fr/blogs/news/fleur-naturelle. Please feel free to contact us with photos if you have any doubts. We are still sorry for the concern this may have caused.
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Sophie D.
Rating: 1 out of 5
following a purchase from 05/06/2026
I placed an order that I received on time but there was a missing product in my package. Additionally, another product was damaged. I reported this and I still have not received a response...
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Response from la boutique des saucissons
Hello Sophie, we are sincerely sorry for this processing delay. Following your message from June 24, we have indeed processed the refund for the missing product as well as for the damaged product. We apologize for the inconvenience caused.
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Jennifer F.
Rating: 1 out of 5
following a purchase from 05/06/2026
The sausage was thrown into a cardboard box without paper, the box was damaged when it arrived. Half of the sausage was covered with thick fuzzy mold, some also had brown mold spots. My email is not being responded to. Total flop! Never again!
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Moritz B.
Rating: 1 out of 5
following a purchase from 05/06/2026
Unfortunately, three sausages are covered with very hairy mold. I am worried about eating them as well as the others.
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Raphael M.
Rating: 1 out of 5
following a purchase from 05/06/2026
Order still not received. Ordered on 05/06 and still nothing today 15/06
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Response from la boutique des saucissons
Hello Raphael, we are sorry for this delay. We have indeed had a lot of orders to process recently, which has delayed the shipments. We apologize for this and are always trying to be faster. We note your feedback.
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Mario G.
Rating: 1 out of 5
following a purchase from 05/06/2026
The sausages are not good in taste and smell very unpleasant. Furthermore, they are so hard that it is very difficult to chew them.
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Minh Hien P.
Rating: 1 out of 5
following a purchase from 18/05/2026
2kg basket of salamis ordered less than a month ago, had to throw them in the trash today because they were spoiled. Never again.
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Melodie M.
Rating: 1 out of 5
following a purchase from 18/05/2026
Disappointed by the delivery
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Sylvain P.
Rating: 1 out of 5
following a purchase from 10/05/2026
1.5kg instead of 2 kg!
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Lucas B.
Rating: 1 out of 5
following a purchase from 06/05/2026
2 products out of 3 received
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Christian L.
Rating: 1 out of 5
following a purchase from 08/05/2026
Too hard they spent their youth a long time ago cutting with a chainsaw to never do it again
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Johann S.
Rating: 1 out of 5
following a purchase from 07/05/2026
The package did not reach me.
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Frank M.
Rating: 1 out of 5
following a purchase from 07/05/2026
Today is 17.05.2026 and my order still hasn't arrived. Unpaid I have
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Christine E.
Rating: 1 out of 5
following a purchase from 06/05/2026
I have not received the delivery until today!
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Nagaelle A.
Rating: 1 out of 5
following a purchase from 05/05/2026
More than disappointed, I ordered minissons (sausage with a particular shape). When I opened my package, the bag being covered in grease inside, those were to be gifted, I decided to open the package and put them in a glass jar. Besides being very greasy (even for sausage), once the bag was opened I realized that the sausages had a very strong smell, I decided to taste one anyway, and they were disgusting. As a result, I had to throw everything away and find a new last-minute gift instead of these sausages
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Anne-Marie G.
Rating: 1 out of 5
following a purchase from 27/04/2026
Out of the 5 marked sausages, I only received 2!
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Elodie K.
Rating: 1 out of 5
following a purchase from 23/04/2026
Package never delivered. It's a scam.
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Philipp M.
Rating: 1 out of 5
following a purchase from 21/04/2026
No information about the order, there is no tracking number, no response or help from customer service. I have been waiting for over a week for my order. Catastrophe, never again.
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Ingo S.
Rating: 1 out of 5
following a purchase from 20/04/2026
No shipping so far. Just a tracking number that cannot be found. No response to my email.
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Sophie C.
Rating: 1 out of 5
following a purchase from 16/04/2026
Order placed on April 16 and I'm waiting for it to be delivered to me! Useless zero like site
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Dietmar H.
Rating: 1 out of 5
following a purchase from 28/03/2026
Late delivery of the package means it can no longer be accepted! I request a refund!
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Waltraud E.
Rating: 1 out of 5
following a purchase from 09/04/2026
no processing - no delivery - no contact how does it continue money or delivery
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Jessika B.
Rating: 1 out of 5
following a purchase from 16/04/2026
I have not received my order. It has been pending since April 17, while the announced shipping time was a maximum of 72 hours.
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