Customer reviews of la boutique des saucissons

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9,3 /10
Overall rating: 9,3 out of 10
Based on 6 047 published reviews

Summary of reviews

Customers consistently praise the store for reliable delivery and fast shipping, with many orders arriving promptly and products arriving in good condition. The main strength highlighted is product quality and taste, with numerous mentions of delicious, flavorful sausages, salamis, and charcuterie, often described as excellent or top-notch. Shoppers also note helpful organization and value, including well-packaged orders, clear categorization in some deliveries, and overall dependable service that keeps them returning for repeat orders. Customer appreciation is reinforced by strong endorsements and willingness to recommend the shop to friends and colleagues.

1 star review

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X
Xavier F.
Rating: 1 out of 5
following a purchase from 06/12/2024
Still undelivered
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Laura L.
Rating: 1 out of 5
following a purchase from 05/12/2024
Order placed on December 5, 2024 at 6:23pm, it is now December 15, no news of my order which should normally have arrived by 8-9/12 at the latest. Only 1 of my emails has been answered, since then nothing. My parcel tracker says that the parcel is being prepared at the sender's, I don't know where my parcel is ...... Today I'm asking for my parcel to be refunded, please. A little feeling of being ripped off.....
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PHILIPPE B.
Rating: 1 out of 5
following a purchase from 03/12/2024
I did receive my parcel, but it took a fortnight for the deliveryman to drop it off at my neighbor's house, who was on holiday.
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Romain F.
Rating: 1 out of 5
following a purchase from 02/12/2024
Incorrect delivery by Chronofresh
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Owen L.
Rating: 1 out of 5
following a purchase from 24/11/2024
Nul saucisson perimer
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Elodie C.
Rating: 1 out of 5
following a purchase from 29/11/2024
I've tried to contact them three times following an error and to date there's still no reply, so I don't know if my order will arrive at the right place.
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geraldine C.
Rating: 1 out of 5
following a purchase from 28/11/2024
the parcel arrived 8 days after the order, whereas the time indicated on the site was 3 days :( The fault of the Post Office, my contact at the after-sales service told me, but unfortunately this won't make me recommend it (or the site).
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olivier J.
Rating: 1 out of 5
following a purchase from 27/11/2024
Poorly packed parcel, sausages loose in a box, and damaged parcel... One star just because the sausage is good
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Mathilde S.
Rating: 1 out of 5
following a purchase from 28/11/2024
I never received my package. I had to call several times to get news, very disappointed.
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Isabelle M.
Rating: 1 out of 5
following a purchase from 18/11/2024
I have not received my parcel
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Sophie B.
Rating: 1 out of 5
following a purchase from 18/11/2024
I haven't received my parcel and I haven't heard from you or the delivery person. I put a star because I have to. But I would have liked to put none.
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Alexandra R.
Rating: 1 out of 5
following a purchase from 19/11/2024
Ordered almost 2 weeks ago. No news of my parcel. No way to reach them. I hope I haven't been fooled ...
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Agathe A.
Rating: 1 out of 5
following a purchase from 20/11/2024
Parcel arrived damaged + theft from my parcel .
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Julie P.
Rating: 1 out of 5
following a purchase from 15/11/2024
Sausage with lots of mold.
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Valentin C.
Rating: 1 out of 5
following a purchase from 17/11/2024
My parcel has been eaten by gnawers
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Christelle K.
Rating: 1 out of 5
following a purchase from 19/11/2024
Package still not received
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Fix N.
Rating: 1 out of 5
following a purchase from 19/11/2024
I received the wrong parcel, moreover, I only received pure pork sausage, aloes that I wanted several kinds.
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Danielle M.
Rating: 1 out of 5
following a purchase from 18/11/2024
I ordered on November 20, delivery within 48h 72h. Today 28 11 I zi Still nothing received I wait for the parcel to leave very disappointed
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Karine G.
Rating: 1 out of 5
following a purchase from 18/11/2024
Scam, I have declared this site to the fraud control authorities
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Karine M.
Rating: 1 out of 5
following a purchase from 17/11/2024
Several problems with delivery no response to emails or messages sent
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Marie B.
Rating: 1 out of 5
following a purchase from 16/11/2024
Two weeks since I placed my order with you and still no parcel. I won't do it again. Much too long for the price we pay.
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Eric B.
Rating: 1 out of 5
following a purchase from 13/11/2024
I ordered 2 kg of sausage. When I received my order, I only had 1.7 kg, i.e. 15% less than I had paid for! I asked for an explanation but received no reply from them. It's a scam, pure and simple. I don't recommend it.
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Sabrina J.
Rating: 1 out of 5
following a purchase from 16/11/2024
Ordered November 18 Package still not here. No one is responding to messages!
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Christine P.
Rating: 1 out of 5
following a purchase from 15/11/2024
10 days after ordering, still no reception...even though it's an advent calendar that has to go to Reunion! I'm following my parcel...it's been in "preparation" since Thursday...that's a long time to prepare, isn't it! On the other hand, I sent an e-mail but got no reply, which is as much as to say that I wouldn't recommend you!
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Benjamin F.
Rating: 1 out of 5
following a purchase from 13/11/2024
On the site it was noted delivery in 24 to 48 hours but these deadlines were not respected and I am not on the metropolitan territory any more. I have asked for my order to be cancelled, but to date there has been no reply.
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Severine P.
Rating: 1 out of 5
following a purchase from 14/11/2024
It's been 10 days since I placed my order and I still haven't received anything,
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Matthieu L.
Rating: 1 out of 5
following a purchase from 14/11/2024
Still not received
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Magali D.
Rating: 1 out of 5
following a purchase from 12/11/2024
Still nothing after 12 days
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David P.
Rating: 1 out of 5
following a purchase from 04/11/2024
Ridiculous packaging, the sausages were thrown into a cardboard box. The sausages underneath started to mould with the cardboard during transport. My wife wonders if you take us for pigs to pack in such a way. It's impossible to enter your intra-community VAT number on the website, which means you have to pay VAT for a company abroad. I've pointed this out to your IT guy, but he doesn't give a damn.
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Patricia P.
Rating: 1 out of 5
following a purchase from 10/11/2024
Packaging in poor condition not distributed
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Chloe D.
Rating: 1 out of 5
following a purchase from 06/11/2024
I did not receive my package although it is marked delivered, I sent emails but no response I am not at all satisfied 30 € money, it makes me happy
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Herve L.
Rating: 1 out of 5
following a purchase from 04/11/2024
Sausage arrives with rancid smell...
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emma M.
Rating: 1 out of 5
following a purchase from 04/11/2024
I absolutely do not recommend ordering never received
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Harutyun H.
Rating: 1 out of 5
following a purchase from 10/10/2024
Hallo , wir haben Wurst am 10.10. bestellt bis jetzt 21.10. haben wir kein Wust bekommen!
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PAULINE MAUBOUSSIN S.
Rating: 1 out of 5
following a purchase from 05/10/2024
Package received with holes
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damien P.
Rating: 1 out of 5
following a purchase from 03/10/2024
We are told 2kls but as last time, 300 grams are missing so I ordered 2 times 2 kls, and at the exit 600 grams are missing in total, or voc scale does not work or you're going to tell me that sausages lose weight during the journey, and just for infon it was the same at my 1st order and you did not give a damn so why ask you.
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sylvain C.
Rating: 1 out of 5
following a purchase from 29/09/2024
The parcel has partially arrived and despite several reminders there has been no response from customer service. Please remember to weigh the boxes when collecting the parcel from the relay point.
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Lola J.
Rating: 1 out of 5
following a purchase from 21/09/2024
Quality 0..
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laurent B.
Rating: 1 out of 5
following a purchase from 23/09/2024
Incorrect order I ordered a sausage box! I received a snacking Despite an email to customer service nothing has been returned Lamentable just lamentable
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Christophe B.
Rating: 1 out of 5
following a purchase from 14/09/2024
Did not receive the right parcel
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