Customer reviews of la boutique des saucissons

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 6 326 published reviews

Summary of reviews

The store consistently delivers excellent sausages with varied options, including tomme, comté, and goat, and customers highlight reliable, fast delivery and responsive service when issues arise. The product quality stands out with descriptions of flavorful, well-dried cuts, real cheese inclusions, and distinct regional flavors that delight the palate. Customers repeatedly express strong satisfaction and loyalty, noting repeat orders, renewals, and recommendations to others. Overall, the shopping experience is described as smooth and trustworthy, with timely shipping and sustained high quality.

1 star review

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Benjamin F.
Rating: 1 out of 5
following a purchase from 13/11/2024
On the site it was noted delivery in 24 to 48 hours but these deadlines were not respected and I am not on the metropolitan territory any more. I have asked for my order to be cancelled, but to date there has been no reply.
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Severine P.
Rating: 1 out of 5
following a purchase from 14/11/2024
It's been 10 days since I placed my order and I still haven't received anything,
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Matthieu L.
Rating: 1 out of 5
following a purchase from 14/11/2024
Still not received
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Magali D.
Rating: 1 out of 5
following a purchase from 12/11/2024
Still nothing after 12 days
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David P.
Rating: 1 out of 5
following a purchase from 04/11/2024
Ridiculous packaging, the sausages were thrown into a cardboard box. The sausages underneath started to mould with the cardboard during transport. My wife wonders if you take us for pigs to pack in such a way. It's impossible to enter your intra-community VAT number on the website, which means you have to pay VAT for a company abroad. I've pointed this out to your IT guy, but he doesn't give a damn.
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Patricia P.
Rating: 1 out of 5
following a purchase from 10/11/2024
Packaging in poor condition not distributed
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Chloe D.
Rating: 1 out of 5
following a purchase from 06/11/2024
I did not receive my package although it is marked delivered, I sent emails but no response I am not at all satisfied 30 € money, it makes me happy
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Herve L.
Rating: 1 out of 5
following a purchase from 04/11/2024
Sausage arrives with rancid smell...
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Emma M.
Rating: 1 out of 5
following a purchase from 04/11/2024
I absolutely do not recommend ordering never received
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Harutyun H.
Rating: 1 out of 5
following a purchase from 10/10/2024
Hallo , wir haben Wurst am 10.10. bestellt bis jetzt 21.10. haben wir kein Wust bekommen!
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Pauline Mauboussin S.
Rating: 1 out of 5
following a purchase from 05/10/2024
Package received with holes
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Damien P.
Rating: 1 out of 5
following a purchase from 03/10/2024
We are told 2kls but as last time, 300 grams are missing so I ordered 2 times 2 kls, and at the exit 600 grams are missing in total, or voc scale does not work or you're going to tell me that sausages lose weight during the journey, and just for infon it was the same at my 1st order and you did not give a damn so why ask you.
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Sylvain C.
Rating: 1 out of 5
following a purchase from 29/09/2024
The parcel has partially arrived and despite several reminders there has been no response from customer service. Please remember to weigh the boxes when collecting the parcel from the relay point.
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Lola J.
Rating: 1 out of 5
following a purchase from 21/09/2024
Quality 0..
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Laurent B.
Rating: 1 out of 5
following a purchase from 23/09/2024
Incorrect order I ordered a sausage box! I received a snacking Despite an email to customer service nothing has been returned Lamentable just lamentable
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Christophe B.
Rating: 1 out of 5
following a purchase from 14/09/2024
Did not receive the right parcel
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Clemente V.
Rating: 1 out of 5
following a purchase from 13/09/2024
I had bought three dry sausages, four tubes of chestnut cream, a jar of chestnut cream and a jar of fig chestnut cream. No problems with the sausages, plenty with the other products: 1) of the four tubes I had ordered, I received only one; 2) the jar of chestnut cream had opened during transport and part of the product had escaped; 3) the jar of chestnut and fig cream was not sealed and the product was completely moldy (I had to throw it away). In short, a disaster!
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Camille G.
Rating: 1 out of 5
following a purchase from 10/09/2024
Order cancelled at the last minute without the slightest explanation or even a reply to my two e-mails.
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Daniel F.
Rating: 1 out of 5
following a purchase from 06/09/2024
Did not receive my order
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Karine P.
Rating: 1 out of 5
following a purchase from 17/07/2024
Ups took too long to deliver Sausages.got.hot.and.box.opened
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Christine D.
Rating: 1 out of 5
following a purchase from 18/04/2024
I only received part of my order, even though I paid in full. What's more, when I send messages I don't get any feedback.
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Christopher D.
Rating: 1 out of 5
following a purchase from 16/04/2024
Too hard to eat and to cut and it doesn't taste too good except for 2 which I like, but it doesn't taste good anymore.
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Frédéric A.
Rating: 1 out of 5
following a purchase from 16/04/2024
The sausage is not dry enough
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Joseph C.
Rating: 1 out of 5
following a purchase from 02/03/2024
I haven't received my order and no one is responding to me despite the many complaints I've made. It is a shame
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Roland S.
Rating: 1 out of 5
following a purchase from 08/04/2024
Coppa Corse" and "Lonzu Corse" are sold, which by definition can only be produced from "Nustrale" pigs. The products sold are sliced coppa and lonzu, made from "French" pigs to which antioxidants and preservatives have been added. The questions asked on the home page have not been answered to date! I'll never buy here again!
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Christophe B.
Rating: 1 out of 5
following a purchase from 30/03/2024
I ordered 2 kilos and received 1 kilos
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Benoit M.
Rating: 1 out of 5
following a purchase from 25/03/2024
Order (2x500gr mini sausages) received on 29/03 with a DLC to 02/04! Despite 2 complaint emails, no reply! I'll never go back.
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Damien P.
Rating: 1 out of 5
following a purchase from 05/03/2024
planned 4kls and received 3klx
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Michel B.
Rating: 1 out of 5
following a purchase from 05/03/2024
I received my parcel on the 15th and the use-by date for the ham is the 18th.
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Frédéric D.
Rating: 1 out of 5
following a purchase from 03/03/2024
I still haven't received my order! The supplier does not reply to messages
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Joel M.
Rating: 1 out of 5
following a purchase from 04/03/2024
commande avec suivi chronopost , en date du 06 02 24 et a ce jour ,rien n'a bougé( En préparation chez l'expéditeur) voila ce qui est marqué Informations concernant votre envoi XA350605100FR InformationColis en cours de préparation chez l'expéditeur mercredi 06/03/2024 à 16:45
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Tatiana G.
Rating: 1 out of 5
following a purchase from 15/02/2024
Order never received. Customer service non-existent, do not respond to emails. No refunds to date.
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Jean-Louis P.
Rating: 1 out of 5
following a purchase from 24/02/2024
I can't give my opinion on the products ordered because I still haven't received my parcel.
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Karine T.
Rating: 1 out of 5
following a purchase from 21/01/2024
The parcel still hasn't arrived...
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David L.
Rating: 1 out of 5
following a purchase from 09/02/2024
No more than the mass market. No interest
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Thierry Z.
Rating: 1 out of 5
following a purchase from 26/01/2024
The black olive grignottes arrived in an airtight plastic bag. They were sticky and very moist, far from being dry sausage. I contacted customer service by e-mail and received no reply.
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Pierre S.
Rating: 1 out of 5
following a purchase from 14/01/2024
3 sausages are impossible to cut without a chainsaw, this is the third time I have pointed this out to you...please read your emails !!!!!!!
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Martine B.
Rating: 1 out of 5
following a purchase from 29/12/2023
Very, very fatty Corsican coppa
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Emilie V.
Rating: 1 out of 5
following a purchase from 06/01/2024
Few different varieties and moreover they look like rubber in the mouth and no taste Disappointed
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David T.
Rating: 1 out of 5
following a purchase from 17/12/2023
Sorry, but only one of the lot was good because it was still tender. The others are thin and far too hard to be appreciated. I wanted to try your site but unfortunately I won't be ordering from you again.
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