Customers consistently praise the store for reliable delivery and fast shipping, with many orders arriving promptly and products arriving in good condition. The main strength highlighted is product quality and taste, with numerous mentions of delicious, flavorful sausages, salamis, and charcuterie, often described as excellent or top-notch. Shoppers also note helpful organization and value, including well-packaged orders, clear categorization in some deliveries, and overall dependable service that keeps them returning for repeat orders. Customer appreciation is reinforced by strong endorsements and willingness to recommend the shop to friends and colleagues.
I had bought three dry sausages, four tubes of chestnut cream, a jar of chestnut cream and a jar of fig chestnut cream. No problems with the sausages, plenty with the other products: 1) of the four tubes I had ordered, I received only one; 2) the jar of chestnut cream had opened during transport and part of the product had escaped; 3) the jar of chestnut and fig cream was not sealed and the product was completely moldy (I had to throw it away). In short, a disaster!
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Camille G.
Rating: 1 out of 5
following a purchase from 10/09/2024
Order cancelled at the last minute without the slightest explanation or even a reply to my two e-mails.
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Daniel F.
Rating: 1 out of 5
following a purchase from 06/09/2024
Did not receive my order
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KARINE P.
Rating: 1 out of 5
following a purchase from 17/07/2024
Ups took too long to deliver Sausages.got.hot.and.box.opened
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christine D.
Rating: 1 out of 5
following a purchase from 18/04/2024
I only received part of my order, even though I paid in full. What's more, when I send messages I don't get any feedback.
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Christopher D.
Rating: 1 out of 5
following a purchase from 16/04/2024
Too hard to eat and to cut and it doesn't taste too good except for 2 which I like, but it doesn't taste good anymore.
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Frédéric A.
Rating: 1 out of 5
following a purchase from 16/04/2024
The sausage is not dry enough
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joseph C.
Rating: 1 out of 5
following a purchase from 02/03/2024
I haven't received my order and no one is responding to me despite the many complaints I've made. It is a shame
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Roland S.
Rating: 1 out of 5
following a purchase from 08/04/2024
Coppa Corse" and "Lonzu Corse" are sold, which by definition can only be produced from "Nustrale" pigs. The products sold are sliced coppa and lonzu, made from "French" pigs to which antioxidants and preservatives have been added. The questions asked on the home page have not been answered to date! I'll never buy here again!
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Christophe B.
Rating: 1 out of 5
following a purchase from 30/03/2024
I ordered 2 kilos and received 1 kilos
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BENOIT M.
Rating: 1 out of 5
following a purchase from 25/03/2024
Order (2x500gr mini sausages) received on 29/03 with a DLC to 02/04! Despite 2 complaint emails, no reply! I'll never go back.
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damien P.
Rating: 1 out of 5
following a purchase from 05/03/2024
planned 4kls and received 3klx
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MICHEL B.
Rating: 1 out of 5
following a purchase from 05/03/2024
I received my parcel on the 15th and the use-by date for the ham is the 18th.
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Frédéric D.
Rating: 1 out of 5
following a purchase from 03/03/2024
I still haven't received my order! The supplier does not reply to messages
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JOEL M.
Rating: 1 out of 5
following a purchase from 04/03/2024
commande avec suivi chronopost , en date du 06 02 24 et a ce jour ,rien n'a bougé( En préparation chez l'expéditeur) voila ce qui est marqué Informations concernant votre envoi XA350605100FR InformationColis en cours de préparation chez l'expéditeur mercredi 06/03/2024 à 16:45
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Tatiana G.
Rating: 1 out of 5
following a purchase from 15/02/2024
Order never received. Customer service non-existent, do not respond to emails. No refunds to date.
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Jean-louis P.
Rating: 1 out of 5
following a purchase from 24/02/2024
I can't give my opinion on the products ordered because I still haven't received my parcel.
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Karine T.
Rating: 1 out of 5
following a purchase from 21/01/2024
The parcel still hasn't arrived...
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david L.
Rating: 1 out of 5
following a purchase from 09/02/2024
No more than the mass market. No interest
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THIERRY Z.
Rating: 1 out of 5
following a purchase from 26/01/2024
The black olive grignottes arrived in an airtight plastic bag. They were sticky and very moist, far from being dry sausage. I contacted customer service by e-mail and received no reply.
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Pierre S.
Rating: 1 out of 5
following a purchase from 14/01/2024
3 sausages are impossible to cut without a chainsaw, this is the third time I have pointed this out to you...please read your emails !!!!!!!
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Martine B.
Rating: 1 out of 5
following a purchase from 29/12/2023
Very, very fatty Corsican coppa
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Emilie V.
Rating: 1 out of 5
following a purchase from 06/01/2024
Few different varieties and moreover they look like rubber in the mouth and no taste Disappointed
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David T.
Rating: 1 out of 5
following a purchase from 17/12/2023
Sorry, but only one of the lot was good because it was still tender. The others are thin and far too hard to be appreciated. I wanted to try your site but unfortunately I won't be ordering from you again.
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YannICK V.
Rating: 1 out of 5
following a purchase from 15/12/2023
Charcuterie so dry it was impossible to cut!
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Fabian F.
Rating: 1 out of 5
following a purchase from 03/12/2023
Hello, I ordered several dobt boxes, one with downgraded sausages and when we offered it and opened it, the sausages had a sticky appearance and smelled of urine. We had to throw the whole box away. But no worries with the other boxes.
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emilie G.
Rating: 1 out of 5
following a purchase from 05/12/2023
Very disappointed. I haven't tasted the sausages yet so I won't judge the product but then the food packaging and chrono frzsh is zero!!!! Delay low-end package in a vulgar cardboard .... For an evening saying box 1 offer is limit. My sausages were exposed because the packaging crushed under the parcels of the relay point!!!! You have to think at least a little about the transport and journey your food is going to make !!!!! Rigid cardboard boxes do exist !!!!! So clearly not happy and I've sent two emails I've had no response so soap non-existent!
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Georges B.
Rating: 1 out of 5
following a purchase from 21/11/2023
products delivered not in conformity with the offer
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Geoffroy D.
Rating: 1 out of 5
following a purchase from 16/11/2023
I was unpleasantly surprised when I discovered my parcel. I found worms in my package of cookies. Dispute with seller still ongoing...
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CHRISTINE F.
Rating: 1 out of 5
following a purchase from 17/11/2023
Products very badly packed. Delivery place not respected. First and last order
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daniel O.
Rating: 1 out of 5
following a purchase from 24/10/2023
The order of products (coppa, lonzo) does not correspond to my order, I received smoked products and not tradistionnel.
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Jean Serge R.
Rating: 1 out of 5
following a purchase from 22/10/2023
Sausage too fatty
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Mélissa K.
Rating: 1 out of 5
following a purchase from 23/09/2023
I never received my order.
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Alice L.
Rating: 1 out of 5
following a purchase from 02/09/2023
Order never received + zero returns from seller = €40 lost I REALLY DO NOT recommend
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René D.
Rating: 1 out of 5
following a purchase from 24/06/2023
I ordered 2 wild boar sausages and received wild boar and pork.
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Christelle M.
Rating: 1 out of 5
following a purchase from 18/05/2023
Parcel never received! Every day I'm told it will be delivered in 24 hours... The driver calls me and tells me he's on his way, but no one shows up. I've been promised my parcel every day for over 10 days... Of course, no one takes responsibility for assuming that the parcel is lost and reimbursing me! In short. Site to avoid!
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Jean-Claude S.
Rating: 1 out of 5
following a purchase from 03/05/2023
I sent you a message to which you did not reply. The sausages were hard as wood and inedible. I am very disappointed and surprised that such products could be delivered. The other products were very good.
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Daniel A.
Rating: 1 out of 5
following a purchase from 03/05/2023
One of the 2 sausages bought was all porous with no taste except a rancid taste ...inedible ...very disappointed ....
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Christophe P.
Rating: 1 out of 5
following a purchase from 04/04/2023
Package received open . Send complaint to customer service. Ostrich mode. No response. Unacceptable.
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Response from la boutique des saucissons
Thank you for your feedback. We are very sorry that your package was opened in transit. We have responded promptly and returned the missing items. Please do not hesitate to contact us if you have any further questions.
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Diouldé D.
Rating: 1 out of 5
following a purchase from 22/12/2022
Hello, I'm really not happy with what I ordered from your store. I picked up the opened packaging and there is nothing to protect the sausages, no wrapping at all. I ordered this as a gift for a friend. It's really wrong, disrespectful to have sent it like that! It's really unprofessional and unhygienic. I hope at least, for my friend's sake, that it will taste good. Best regards. Miss Diaw
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Response from la boutique des saucissons
Hello,
We're very sorry for the inconvenience. We apologize for the inconvenience and will take your feedback into account to improve your customer experience.
As far as packaging is concerned, we have indeed chosen to sell our products "naked" to limit the use of packaging.
Nevertheless, we hope you were satisfied with the taste and hope to see you again on our site.
Have a nice day,
La Boutique des Saucissons
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